Silicon shortage, is another global crisis coming?

by Dimas Pardo | Last updated Apr 27, 2022 | Community

Somos unos drogodependientes. No del verde cannabis o del MDMA, necesariamente, pero sí de algunos elementos esparcidos por el globo que sustentan la base de la economía mundial y que necesitamos, como agua de mayo, para que todo siga en orden. La escasez de chips de silicio ya es uno de los problemas más asfixiantes a los que la humanidad se tiene que enfrentar en estos tiempos, te lo contamos en este artículo.

Un nuevo problema mundial: La escasez de chips de silicio

Quizá hubo algún espabilado que lo supo antes, pero, para el resto de los mortales, fue en 2021 cuando quedó al descubierto la cruda dependencia que tiene la industria tecnológica con las fábricas que producen microchips. Sí, esas pequeñas cosas totalmente imprescindibles para el funcionamiento de los dispositivos electrónicos. 

Ya puedes empezar a temblar, la escasez de semiconductores, de los chips de silicio, que actúan como la cabeza de los dispositivos informáticos, no nos viene bien. Porque, como deducirás, lo controlan todo en la actualidad, desde tu smartphone hasta el portátil, desde la tablet hasta tu nuevo coche, desde tu lavadora de última generación, hasta la Playstation 5 de tu chiquillo.

¿A qué viene esta crisis de semiconductores?

Como ocurrió con el resto de mercados, las restricciones impuestas por la pandemia obligaron a cerrar muchas de las fábricas que se dedicaban a la producción de estos chips, dificultando así su producción. Y esto no fue lo peor, es que, encima, aumentó la demanda de dispositivos informáticos, ya que todo el mundo estaba encerrado en su casa, necesitando trabajar por remoto o entretenerse con pantallas para no morir del asco haciendo pan o mirando a la pared.  A todo esto se le sumó el inevitable retraso en los envíos y los transportes a escala mundial, también la subida del precio del silicio, elemento esencial de los microchips, y de otros componentes que se disputaban, con encono, las grandes potencias mundiales. Por si fuera poco, dos grandes productores de chips, como son Taiwán y China, sufrieron ciertas catástrofes que afectaron gravemente a la capacidad de sus fábricas.

Sabemos que la industria de los semiconductores fluctúa, que es veleidosa y atraviesa con regularidad ciertos ciclos de escasez, pero es que todo ha sucedido al mismo tiempo: dicha naturaleza fluctuante, la alteración de los patrones de demanda y oferta debidos a la pandemia, los desacuerdos entre las grandes potencias, y luego las catástrofes en los países de mayor producción… ¡Ni hecho a posta!

¿Quiénes han sido los peor parados a causa de la escasez?

Uno de los mercados que más se ha visto afectado es el automovilístico. De hecho, la asesoría financiera AlixPartners recuerda que, debido a  la escasez de chips, la industria automovilística mundial ha perdido, este pasado 2021, 210.000 millones de dólares en ingresos. Eso son unos 7,7 millones de coches menos.

Pero no solo eso, la escasez de semiconductores también amenazó la disponibilidad de smartphones, tablets y demás cachibaches con microchips en los últimos meses del año pasado, que es, como sabéis, cuando se venden más estas cosas. El tirón de Navidad.

De hecho, la mismísima Apple, durante noviembre,  tuvo que elegir entre sus iPads y sus iPhones, desviando los chips que tenía originalmente destinados a los primeros para los segundos, ya que los iPhones se venden más y les resultan más lucrativos. Esto significó que muchas tiendas especializadas en Reino Unido no tuvieran existencias del iPad mini o del iPad básico hasta pasados meses.

Pero ahora viene quizá el sector que más ha reivindicado el problema del silicio, los chips, los semiconductores y todos sus ancestros: el mundillo gamer. Porque el universo se puede hundir con un solo chasquido de Thanos pero que haya sido difícil de conseguir la nueva y flamante PlayStation 5 o la Xbox Series X es imperdonable. Y es que Sony se las vio canutas. Obligada, incluso, a frenar la producción de su producto estrella, la PS5, porque los cientos de chips que la componen resultan demasiado difíciles de conseguir. Lo mismo pasó con el gigante Nintendo, que advirtió, acongojado, que se encontraban en serios problemas. No podía satisfacer la demanda de su nueva consola. Mientras, las tarjetas gráficas de alta gama para juegos de pc todavía siguen siendo difíciles de encontrar. Si la cosa sigue así, en cualquier momento los niños rata, dejan los mando del Call of Duty, salen de su madriguera y van ellos mismos a refinar el silicio. 

Si nos vamos al espectro estético, advertimos que si eres calvo pudiste no notarlo, el secador de pelo Supersonic y el moldeador de pelo Airwrap nos han faltado durante meses, ya que Dyson, el gigante tecnológico, sigue mendigando chips entre los pocos suministros que trasiegan a nivel mundial.

Conclusión: ¿Qué pasará en el futuro próximo?

Sí, la cosa está muy malita respecto al abastecimiento de chips y de materiales semiconductores. Aunque, tranquilos, los expertos avisan de que los efectos de la escasez solo tardarán un año en remitir. Habrá mejoras paulatinas, aunque seguramente no se satisfaga toda la demanda antes de 2023. 

Muchas empresas, como Intel, han decidido crear nuevas fábricas de chips en Europa, América y Asia para evitar otro desabastecimiento  a tal escala. Mientras tanto, medita, haz ejercicio, lee nuestros artículos, revisa tu sistema de seguridad, o intenta que el tira y afloja vuelva como deporte olímpico. 

Are there good hackers?

by Dimas Pardo | Last updated Apr 15, 2024 | Community

Hello and welcome back to our “Mystery Jet Ski”. Much better than that Iker Jiménez’s program, which is lasting so long. Today we will continue with our exhaustive research on the hacker’s world, and we will delve a little deeper into the concept of the “ethical hacker”. Is it true that there are good hackers, who are the so-called “White Hats”, and will Deportivo de La Coruña win the league again?

Do you already know who the so-called “White Hats” are?

In this blog we never tire of saying it: “Nobody is free from EVIL, because EVIL never rests”, and if in previous articles we saw that a bad hacker, roughly speaking, is a person who knows a lot about computers and uses his knowledge to detect security flaws in the computer systems of companies or organizations and take control, today we will see who is the archenemy of the bad hacker or cracker, the superhero of security, networks and programming… “The White Hat Hacker”. White Hats are “evangelized” hackers who believe in good practice and ethical good, and who use their hacking superpowers to find security vulnerabilities and help fix or shield them, whether in networks, software, or hardware. On the opposite side would be the “Black Hats”, the bad, knave hacker, who we all know for their evil deeds. Both hack into systems, but the white hat hacker does it with the goal of favoring/assisting the organization he is working for.

White Hat Hacker = Ethical Hacker

If you thought that hacking and honesty were antonyms, you should know that, within the IT world, they are not. Unlike black hat hackers, White Hats do their thing, but in an ethical and supervised manner with the goal of improving cybersecurity, not harming it. And, my friend, there is demand for this. A White Hat is not short of work, they are hypersolicited as security researchers and freelancers. They are the organizations’ sweet tooth for beefing up their cybersecurity. Companies take the white hat hacker and put them to hack their systems over and over again. They find and expose vulnerabilities so that the company is prepared for future attacks. They highlight the ease with which a Black Hat could infiltrate, and get into the kitchen, a system, or they look for “back doors” within the encryption determined to safeguard the network. We could almost consider White Hats as just another IT security engineer or insightful network security analyst within the enterprise.

Some well-known white hat hackers:

• Greg Hoglund, “The Machine”. Known mostly for his achievements in malware detection, rootkits and online game hacking. He has worked for the U.S. government and its intelligence service.
• Jeff Moss, “Obama’s Right Hand (on the mouse)”. He went on to serve on the U.S. National Security Advisory Council during Obama’s term. Today he serves as a commissioner on the Global Commission on the Stability of Cyberspace.
• Dan Kaminsky, “The Competent One”. Known for his great feat of finding a major bug in the DNS protocol. This could have led to a complex cache spoofing attack.
• Charlie Miller, “The Messi of hackers”. He became famous for exposing vulnerabilities in the products of famous companies such as Apple. He won the 2008 edition of Pwn2Own, the most important hacking contest in the world.
• Richard M. Stallman, “The Hacktivist”. Founder of the GNU project, a free software initiative that is indispensable for an unrestricted understanding of computing. Leader of the free software movement since 1980.

Besides black and white, are there other hats?

• Black hats: the black hat hacker is the bad hacker, the computer criminal, the ones we know and automatically associate with the word hacker. The villains of this story. They start, perhaps, as inexperienced Script Kiddie and end up as crackers. Pure slang for how badass they are. Some go freelance, selling malicious tools, others work for criminal organizations as sophisticated as those in the movies.
• Gray hats: Right in the middle of computer morality we find these hats, combining the qualities of black and white. They tend, for example, to look for vulnerabilities without the consent of the system owner, but when they find them they let you know.
• Blue hats: These are characterized by focusing all their malicious efforts on a specific subject or collective. Spurred perhaps by revenge they master just enough to execute it. They can also be hired to test a particular software for bugs before its release. It is said that their nickname comes from the blue emblem of Microsoft’s curritos.
• Red Hats: The Red Hats don’t like the Black Hats at all and act ruthlessly against them. Their vital goal? To destroy every evil plan that the bad hackers have in mind. A good Red Hat will always be on the lookout for Black Hat initiatives, their mission is to intercept and hack the hacker.
• Green Hats: These are the “newbies” of the hacking world. They want their hat to mature into an authentic and genuine Black Hat. They will put effort, curiosity and sucking up in such an enterprise. They are often seen grazing in herds within hidden hacker communities asking their elders for everything.

Conclusions

Pandora FMS and RedHat6, a story that comes to an end in 2022

by Pandora FMS team | Last updated Jan 24, 2022 | Community

Today I will tell you a little story, that of good Redhat6 and Pandora FMS, a relationship that endured, on favorable terms, everything it had to endure, but finally fell apart. Calm down, they still will stay as friends.

Pandora FMS stops supporting RedHat6 this 2022

Redhat6 was once the generation of Red Hat’s complete set of operating systems, designed for mission-critical enterprise computing and certified by leading enterprise software and hardware providers. Many systems were based on Rhel6. Among them we highlight CentOS, which in its day, was a derivation, a kind of free clone of Redhat, with the same life cycle.

As many of us know, CentOS 6 reached the end of its official life cycle, on November 30th, 2020, so it is a system that has been obsolete for more than a year. However, we, Pandora FMS, have maintained a year of extended support (2021) for these systems to make transition and migration from CentOS 6-based systems to systems based on CentOS 7 or the latest RedHat 8 easier. But this is over by 2022.

The Future of RedHat

What will happen now? Well, let’s talk about RedHat Enterprise Linux 8. Because the most cutting-edge IT is hybrid IT. And in order to transform a system into a hybrid environment, from data centers to Cloud services, certain formalities are needed. Like an adaptable scalability. Seamless workload transfer. Application development… And, of course, RedHat already has an operating system that meets all these requirements, the path to its future is RedHat 8. Cutting-edge technology that adapts to businesses and has the essential features, “from container tools to compatibility with graphic processing units”, to launch tomorrow’s technology today.

Some alternatives to CentOS

Are there any alternatives for team administrators who already moved on? Well, we have some candidates and we know them well because we support them.

• RHEL for Open Source Infrastructure: RedHat itself launched this alternative to the community so that no one would sigh for the death of CentOS, even so we are facing a clone of RHEL.
• Rocky Linux: It was developed by Greg Kurtzer and named after Rocky McGough. During its first 12 hours of life online, it was downloaded 10,000 times.
• AlmaLinux: Although now managed by its own foundation, AlmaLinux was launched in its day by those responsible for CloudLinux. Since its inception it was claimed by many as the best positioned successor to CentOS, now its version 8.5 is the proposed exact copy of RHEL 8.5.

If you have to monitor more than 100 devices, you may also enjoy a Pandora FMS Enterprise FREE 30-day TRIAL. Cloud or On-Premise installation, you choose!! Get it here.

Finally, remember that if you have a reduced number of devices to monitor, you may use Pandora FMS OpenSource version. Find more information here. Don’t hesitate to send us your questions. Pandora FMS team will be happy to help you!

Do you know what BYOD, BYOA, BYOT are? No? You lack experience!

by Dimas Pardo | Last updated Apr 12, 2024 | Community

We apologize in advance for this extremely freaky reference: If in the well-known science fiction saga Foundation there was a duty to collect all the information of the galaxy to save it, at Pandora FMS we have assigned ourselves the task of making a glossary worthy enough with all the “What are” and the “What is” of technology. And today, without further delay or freakiness, it’s time to define the acronyms: BYOD, BYOA, BYOT.

* Warning to (very) lost sailors: This “Byo-” has NOTHING to do with that other prefix element, “Bio”. Thank you. Get back to your beloved diet

BYOT (Bring your own technology)

That means indeed: “Bring your own tech from home, kid”. This is what BYOT means. A policy that allows employees to bring their own electronic devices, personal ones, from home to work.

This has advantages even if you don’t imagine it. And the top companies each give their distinctive approach to implementing such a policy. Some offer employees remuneration to purchase such technology. Other companies think better of it and expect their employees to put up with half or all of the expenses. Some even spend the money but then they demand for employees to pay for some services separately, such as phone service or data…

In any case, no matter how you buy your new devices or whoever pays for the Internet that month, if the device is connected to a corporate network, a highly professional IT department must secure and manage the device.

BYOD (Bring your own device)

Correct. You have translated well: “Use your own device from home, kid”. This term refers again, although on a different scale, to the tendency of employees to use personal devices to work and connect to their company’s networks, access their systems or relevant data.  You know what we mean when we talk about “personal devices”… your smartphone, your laptop, your tablet or, I don’t know, your 4-gigabyte USB.

The truth is that this rings a bell, companies, and especially since this terrible pandemic, now support teleworking. BYOD is here, more and more, working from home, maintaining a flexible schedule, including trips and urgent departures, in the middle of the morning, to get a Coke or to pick up your kid from school.

As it could not be otherwise, for the directives of your company the security of your BYOD is a crucial issue. Because for you it can be a whole morale boost, even on productivity, the fact of working with your trustworthy device, but if the IT department does not take care of checking it before, the access of your personal devices to the company network can raise serious security concerns.

The best thing in this case is to establish a policy where it is decided whether the IT department is going to protect personal devices and, if so, how it is going to determine the access levels. Approving types of devices, defining security policies and data ownership, calculating the levels of IT support granted to BYOD…  Then informing and educating employees on how to use their devices without ultimately compromising company data or networks. Those would be the steps to follow.

Studies show that there is higher productivity for employees using BYOD. Nothing less than a 16% increase in productivity in a normal workweek, for those who work forty hours. It also increases job satisfaction and the fact that new hires decide to stay through a flexible work arrangement. Employee efficiency is higher due to the comfort and confidence they have in their own devices. Technologies are integrated without the need to spend on new hardware, software licenses or device maintenance…

Everything looks wonderful, although there are also certain disadvantages as usual. Data breaches are more likely due to theft or loss of personal devices, as well as employee dismissal or departure. Mismanagement of firewalls or antivirus on devices by employees. Increased IT costs, and possible Internet failures.

BYOA (Bring your own application)

And what’s that? BYOA is basically the tendency of employees to use third-party applications and Cloud services at work.

As we know, mobile devices, owned by employees, have personal-use applications installed. However, they access these applications and different services through the corporate network. Well, this is the aforementioned BYOA.

There are benefits, of course. All those who may be listening to Spotify or using your own Google Drive without paying directly for the Internet. However, the higher the BYOA, like the higher BYOD and BYOT, the bigger the security holes in your organization. No one suffers more than a company’s IT department when it comes to thinking about how vulnerable corporate data can be. Especially when they are stored in the Cloud.

Conclusions

BYOT, BYOD, BYOA solutions are very efficient in the way an employee works. High morals, high practicity, and high productivity. However, well, they do pose certain cracks in the corporate network. Sensitive data and unsupported/unsecured personal devices, sometimes are not the best combination.

“BYO” products have advantages but they need a seasoned, conscious, proactive IT department, always protected by management policies of BYOT, BYOD, BYOA.

If you have to monitor more than 100 devices, you may also enjoy a FREE 30-day Pandora FMS Enterprise TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here.

Last but not least, remember that if you have a reduced number of devices to monitor, you can use the Pandora FMS OpenSource version. Find more information here.

Do not hesitate to send us your questions. Pandora FMS team will be happy to help you!

Announcement Pandora FMS CVE-2021-44228: The critical Apache Log4j vulnerability

by Pandora FMS team | Last updated Jan 25, 2022 | Community

In response to the vulnerability tagged as   CVE-2021-44228, known as “Log4Shell”, from Artica PFMS we confirm that Pandora FMS does not use this Apache log component and therefore it is not affected.

Discovered by the Alibaba security team, the problem refers to a case of remote execution of unauthenticated code (RCE) in any application that uses this open source utility and affects unpatched versions, from Apache Log4j 2.0-beta9 up to 2.14. 1.

It is true that if we used it, we would be compromised, but fortunately it is a dependency that is not necessary for the operation of our product.

In turn, we must also state that the Elasticsearch component for the log collection feature is potentially affected by CVE-2021-44228.

Recommended solution

There is, however, a solution recommended by the Elasticsearch developers:

1) You can upgrade to a JDK later than 8 to achieve at least partial mitigation.

2) Follow the Elasticsearch instructions from the developer and upgrade to Elasticsearch 6.8.21. or 7,16,1 superior.

Additional solution

In case you can’t update your version here we show you an additional method to solve the same problem:

• Disable formatMessageLookup as follows:

1. Stop the Elasticsearch service.
2. Add -Dlog4j2.formatMsgNoLookups = true to the log4j part of /etc/elasticsearch/jvm.options
3. Restart the Elasticsearch service.

In the event of any other eventuality we will keep you informed.

You are a sinner (of data management)!

by Dimas Pardo | Last updated Jan 25, 2022 | Community

Let’s get to the point about data management: Businesses need data, but accumulating too much can be detrimental. Data overcrowding can corrupt IT professionals, turning them into greedy hoarders. Being indigestible with excessive repeated, outdated or banal information, the so-called ROT data, is bad. Companies of the world! The Devil tempts you with Big Data! Something that, if too much, could be harmful! We tell you all about it in this article.

The five mistakes we make in data management

The Liturgical Department of Pandora FMS, because yes, we have a Liturgical Department, right next to the Communication Department, has counted these past weeks the most despicable and sinful faults within data management. We counted up to five sins. Relax, they are not normally committed by a single offender, they are usually mini-points accumulated, over time, by several members of a team. However, we are going to list these vices so that you can count the ones you carry on your own. The scale is this:

• One fault committed: Sinner.
• Two faults committed: Great sinner.
• Three faults committed: Excessive sinner.
• Four: On the doorway to hell.
• Five: You will burn in hell as the Great Grimoire points its tridents at you. 

First offense:

You and your company have an ungovernable desire for data. You end up collecting an immensity of them in the hope of achieving the greatest possible advance. However, unfortunately, finding something worthwhile among such a wealth of information is like finding the broom in a student flat: a very difficult task.

Second offense:

Do you know when you have had the lunch of your life in the trendiest burger joint and despite being full, you order the dessert menu to see what cheese cake they have? Well, data excess, and the consumption of all the data you may swallow without a planned purpose, is comparable.  That’s right, without a narrow archiving process, a company’s eager urge to fagotize data ends up in a bundle of unnecessary, outdated, and useless data.

Third offense:

Greed overcomes you! And you start hoarding and hoarding, carried away by greed. In the end, this leads to spending money on more hardware, the most cutting-edge on the market, to process and store all that mass of data you accumulate. You do that instead of finding a reliable process to classify, archive, and remove junk data.

Fourth offense:

Due to the massive amount of data that you have, you are lazily and slowly carrying out your queries and your processes. Indeed, the more data you accumulate, you and your company, the more time it will take to process it and make, for example, backups.

Fifth offense:

A company can feel more secure and stable the more data it has, however, the truth is different, the more data it has, the higher the concern. Having the barrel of data completely full does not mean anything if in fact those data are not used correctly.

Recovery Point Objective (RPO) and Recovery Time Objective (RTO)

How many faults/sins have you accumulated from this list? Have you raised your hand many times yelling “Yes, I am guilty”? Well, before you burn in hell, I want to tell you that there is a plan to escape its cauldrons: find and set a recovery point objective (RPO) and a recovery time objective (RTO). Yes, sir, that’s the first step! The RPO defines a tolerable amount of data loss before a company cannot recover. And the RTO, on the other hand, marks the time that data professionals need to recover the data without getting the business in an irreparable state. To give you an idea, one of the ways to expand the RPO is to backup data logs. However, large amounts of data can make backup times too long, putting our company in a bind again. That is why there is no need to accumulate so much useless data.

Do not mistake a recovery plan with a backup plan. You should first create a recovery plan and then prepare your backup plan. The backup plan will nuance your RTO and RPO goals, while the recovery plan will address disaster recovery and high availability objectives.

Conclusions

Today in this blog we learned that data excess can be an indication of a failed business plan and we have exposed the five mistakes that usually cause the increase of this unnecessary data. From everything we have concluded that the best thing is to have a purpose to reach with that data and to have a manageable amount of it, thus allowing professionals to operate in a simpler way.

Money is not the answer, paying for new hardware always seems like the solution but sometimes it is just a sign that your company is not competent enough. Knowing about these problems and finding a solution can save time and money.

Would you like to find out more about what Pandora FMS can offer you? Learn more by clicking here. If you have to monitor more than 100 devices, you may also enjoy a Pandora FMS Enterprise FREE 30-day TRIAL. Cloud or On-Premise installation, you choose!! Get it here.

Finally, remember that if you have a reduced number of devices to monitor, you can use the Pandora FMS OpenSource version. Learn more information here.

Do not hesitate to send us your questions.  The great team behind Pandora FMS will be happy to assist you!And if you want to keep up with all our news and you like IT, releases and, of course, monitoring, we wait for you in our blog and in our different social networks, from    Linkedin    to    Twitter    going through the unforgettable    Facebook   . We even have a Youtube channel with the best narrators. Oh, we almost forgot, we also have a new Instagram channel! Follow our account, we still have a long way to go to match that of Billie Eilish.

An unknown problem in the data center industry

by Dimas Pardo | Last updated Dec 9, 2021 | Community

The current global pandemic of Covid-19 has brought us a few gifts: global desolation, earaches from the rigid rubber bands of the FFP2 masks, applause for Health at eight in the afternoon on the balconies, fear of infected ones and staff shortage in the data center industry and shortage of IT professionals. In this article we will delve into this last topic.

*We will already devote a double-page report to the saw rubbers of the FFP2

Lack of staff in the data center industry

It is like that how our beloved pandemic has turned the world upside down, at so many levels that even the data center sector has noticed it. Data centers have received an unexpected amount of work due to the reinterpretation of the labor system and telecommuting. In fact, the size of the global data center industry has grown dramatically. This is a direct consequence of higher exposure and need for the Internet, which has come hand in hand with the confinement imposed by governments around the world to fight against infections. That way, it is estimated that the size of the world data center market will reach in the near future (2021-2026), nothing more and nothing less, than 251,000 million dollars.

Source: Uptime Institute Intelligence

And what is the growth of the global data center market leading to? Well, to a proportionally direct and parallel need of professionals in the sector. Estimates from the Uptime Institute, the long-standing champion of digital infrastructure performance, suggest that the number of staff required to manage data centers across the globe will rise from about two million today to nearly 2.3 million in three years.

This turns into countless new technical jobs for the data center industry. Of all types and sizes. With different requirements. From design to operation. And around the world.

You still don’t want to go send resumes?

Why the shortage of IT professionals and other personnel in the data center sector?

Well, just as remote regions are fighting for the repopulation of their villages, this sector is already dealing with the lack of personnel. It is not an easy subject. According to the Uptime Institute, it is very difficult to find suitable candidates for vacant positions at the moment, so if you want to look for a job in your domain, you must be prepared. Although, as it is often the case, in most positions, work experience, internships or work-study training may make up for a certain lack of skill and experience.

With much of the tech industry currently struggling to find qualified staff, data centers are finding it a bit more difficult to locate and hire professionals in high-demand roles. Like power systems technicians and analysts, facilities control specialists, or robotics technologists, or as I call them “Robotechnologists.”

If you’re serious about it and want to be one of the data centers, success in your quest requires a combination of special skills. Yes, exactly, like when you want to be a ninja or a neo noir detective. First, extensive infrastructure knowledge is required. If you have boards with mechanical or electrical equipment, the better. Programming, platform management, specific technological tools… Basic technological knowledge is also very important. In addition, as in the ninja world or in neo-noir crimes, data centers need specialists with practical determination and ample capacity to solve problems, critical thinking, a drive for business objectives, and, not least to know how to behave, both in teamwork and customer service. For all this string of skills and qualities it is making it difficult for them, in the data center industry, to find personnel. But, well, what can we do? There have also been few Fujibayashi Nagato (ninja) and Sam Spade (detective).

As a result, many data centers today are understaffed. They are overloaded, with more job vacancies than people ready to apply for them. And this without taking into account the high demand, outside the data center sector, for professionals with knowledge of computer science and software. The reality is like this, everyone needs a tech expert among their ranks, and sometimes you have to fight for them.

Source: Uptime Institute Intelligence

Debido al cataclismo mundial del Covid-19 y la recesión que ha traído, el estilo de trabajo ha cambiado, trayéndonos de súbito el teletrabajo y las operaciones remotas. Esto ha supuesto que los servicios de los centros de datos incrementen su rendimiento para que las empresas de todo el planeta pudieran operar. Los centros de datos están en un punto crítico. Tienen más trabajo pero menos personal especializado para realizarlo. Además, en estos tiempos, resulta bastante difícil encontrar a una plantilla a la altura. Quizá con la adopción de La Nube y nuevos avances en la tecnología digital se pueda cimentar un sistema,  post-Covid-19, que lleve a las empresas hacia un futuro próspero.

Some conclusions

Due to the global cataclysm of Covid-19 and the recession it has brought, work style has changed, suddenly bringing us telecommuting and remote operations. This has meant that data center services increase their performance so that companies around the world could operate. Data centers are at a critical point. They have more work but less specialized personnel to do it. In addition, these days, it is quite difficult to find a team to match. Perhaps with the adoption of the Cloud and new advances in digital technology, a system, post-Covid-19, can be established that will lead companies towards a prosperous future.

If you have to monitor more than 100 devices, you may also enjoy a FREE 30-day Pandora FMS Enterprise TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here.

Last but not least, remember that if you have a reduced number of devices to monitor, you can use the Pandora FMS OpenSource version. Find more information here.

Do not hesitate to send us your questions. Pandora FMS team will be happy to help you!

Absolutely no one is safe from security attacks

by Dimas Pardo | Last updated Jan 25, 2022 | Community

Software developers and manufacturers around the world are under attack by cybercriminals. It is not like we are in a time of the year in which they spread more and they barricade themselves in front of the offices, with their evil laptops seeking to blow everything up, no. They are actually always there, trying to violate information security, and in this article we are going to give you a little advice on the subject.

No one is safe from all threats

Whether it is a middling attack or sophisticated and destructive (as it happened to our competitors Solarwinds and Kaseya) evil never rests. The whole industry faces an increasingly infuriating threat landscape. Almost every day we wake up with some news of an unforeseen cyber attack that brings with it the consequent wave of urgent and necessary updates so that our system is safe… Nobody is spared, real giants have fallen over. The complexity of the current software ecosystem means that a vulnerability in a small library affects hundreds of applications. It happened in the past (openssh, openssl, zlib, glibc…) and it will continue to happen.

As we pointed out, these attacks can be very sophisticated or they can be the result of a combination of third-party weaknesses that make the client vulnerable, not because of the software, but because of some of the components in its environment. That’s why IT professionals should demand that their software vendors take security seriously, both from an engineering standpoint and from vulnerability management.

We repeat: No one is safe from all threats. The software vendor that took others out of business yesterday may very likely be tomorrow’s new victim. Yes, the other day it was Kaseya, tomorrow it could be us. No matter what we do, there is no 100% security, no one can guarantee it. The question is not to prevent something bad from happening, the question is how to manage that situation and get out of it.

Pandora FMS and ISM ISO 27001

Any software vendor can be attacked and each vendor must take the necessary additional measures to protect itself and its users. Pandora FMS encourages our current and future clients to ask their suppliers for more consideration in this matter. We include ourselves.

Pandora FMS has always taken security very seriously, so much so that for years we have had a public policy of “Vulnerability disclosure policy” and Artica PFMS as a company, is certified with the ISO 27001. We periodically employ code audit tools and maintain some modified versions of common libraries locally.

In 2021, in face of the security demand, we decided to go one step further, and make ourselves CNA of CVE, to give a much more direct response to software vulnerabilities reported by independent auditors.

Decalogue of PFMS for better information security

When a client asks us whether Pandora FMS is safe, sometimes we remind them of all this information, but it is not enough. Therefore, today we want to go further and prepare a decalogue of revealing questions on the subject. Because some software developers take security a little more seriously than others. Relax, these questions and their corresponding answers are valid for both Microsoft and Frank’s Software or whatever thing you may have. Since security does not distinguish between big, small, shy or marketing experts.

Is there a specific space for security within your software life cycle?

At Pandora FMS, we have an AGILE philosophy with sprints (releases) every four weeks, and we have a specific category for security tickets. These have a different priority, a different validation cycle (QA) and of course, a totally different management, since they involve external actors in some cases (through CVE).

Is your CICD and code versioning system located in a safe environment and do you have specific security measures to ensure it?

We use Gitlab internally, on a server in our physical offices in Madrid. People with name and surname, and unique username and password have access to it. No matter what country they are in, their access through VPN is individually controlled and this server cannot be accessed any other way. Our office is protected by a biometric access system and the server room with a key that only two people have.

Does the developer have an ISMS? (Security Incident Management System)

Artica PFMS, the company behind Pandora FMS, is certified with ISO 27001 almost from its beginnings. Our first certification was in 2009. ISO 27001 certifies that there is an ISMS as such in the organization.

Does the developer have a contingency plan?

We not only have one, we have had to use it several times. With COVID, we went from 40 people working in an office in Gran Via (Madrid) to each and everyone of them working at home. We had power outages (for weeks), server fires and many other incidents that put us to the test.

Does the developer company have a security incident communication plan that includes its customers?

It has not happened many times, but we have had to release an urgent security patch, and we have notified our clients in a timely manner.

Is there an atomic and nominal traceability on code changes?

The good thing about code repositories, like GIT, is that these kinds of issues have been solved for a long time. It is impossible to develop software professionally today if tools like GIT are not fully integrated into the organization, and not only into the development team, but also into the QA, support, engineering… teams.

Do you have a reliable update distribution system with digital certifications?

Our update system (Update Manager) distributes packages with digital certificates. It is a private system, duly secured and with its own technology. 

Do you have an open public vulnerability disclosure policy?

In our case, it is published on our website.

Do you have an Open Source policy that allows the customer to see and audit the application code if necessary?

Our code is open, anyone can review it at https://github.com/pandorafms/pandorafms. In addition, some of our customers ask us to audit the source code of the Enterprise version and we are delighted to be able to do so.

Do the components/third-party purchases meet the same standards as the rest of the parts of the application?

Yes they do, and when they do not comply, we maintain them ourselves.

BONUS TRACK:

Does the company have any ISO Quality certification?

ISO 27001 

Does the company have any specific safety certification?

National Security Scheme, basic level.

Conclusion

Pandora FMS is ready for EVERYTHING! Just kidding, as we have said, everyone in this sector is vulnerable, and of course the questions in this decalogue are elaborated with certain cunning, after all, we had solid and truthful answers prepared in advance for them, however, the real question is: Do all software vendors have answers to those questions?

Would you like to find out more about what Pandora FMS can offer you? Find out clicking here . If you have to monitor more than 100 devices, you can also enjoy a FREE 30-day Pandora FMS Enterprise TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here.

Last but not least, remember that if you have a reduced number of devices to monitor, you may use Pandora FMS OpenSource version. Find more information here .

Do not hesitate to send your questions. The great team behind Pandora FMS will be happy to assist you! And if you want to keep up with all our news and you like IT, release and, of course, monitoring, we are waiting for you in our blog and in our different social networks, from Linkedin to Twitter through the unforgettable Facebook . We even have a YouTube channel , and with the best storytellers. Ah well, we also have a new Instagram channel ! Follow our account, we still have a long way to go to match that of Billie Eilish.

Three countries, outside the European Community, that are reforming their privacy policies

by Dimas Pardo | Last updated Nov 4, 2021 | Community

Privacy policies in three other countries outside the EU

Are you not a little curious? Even a little bit, right under your chin or your temple about how they deal with privacy policies in other countries? Aren’t you? Well, surprise! Today, in Pandora FMS blog, we are going to get it out of our system by discussing how they do it, how they deal with the protection of international data and privacy, in at least three countries outside the European Community.

We are not going to choose countries at random, we leave that for a special of where we would go on vacation in Pandora FMS. The three countries we have chosen have one thing in common: they have initiated data protection reforms. They want to guarantee 100% the safety of their peers by offering them an improved data protection law.

This decision by these three countries is very likely due to the current pandemic, you know Covid-19 everywhere. With the almighty Internet as the systematic platform for sharing data, crooks had an obvious target. So in there we have been able to see, for some time now, countless data breaches and cybersecurity fraud. Therefore the demand for data security has proportionally generated concern and a large number of countries have decided, due to pressure, to reform their archaic and moth-eaten privacy and data protection policy frameworks. This is absolutely necessary. We have already seen it in film sagas such as James Bond or the Bourne Case, every country worth its salt handles sensitive data to protect.

Ó Pátria amada, idolatrada, salve, salve, Brasil.

We transport ourselves to the sunny and fine sands of the beaches of Brazil to find that the country approved the National Internet Law back in 2014, and that this same law defined the policies on data processing on the network. The strengths of this legislation considered consent as the strategy to follow and the fact that minors under 16 have restricted the exchange of personal data.

Brazil is currently preparing to introduce a new data protection plan through an ANPD (National Data Protection Authority). In fact, it has already published its normative strategy for the 2021-2023 fork. This ANPD wants to strengthen data protection in the country through the development of regulations, a new claim management for data breaches and adherence to the LGPD. These new privacy policies are not without certain similarities with the GDPR of our EU.

In case you didn’t quite understand the data, the LGPD is the General Law for the Protection of Personal Data, which we have among us since August 2020. Its function is to regulate the use and collection of personal data by all companies that do business and market in Brazil. It goes without saying that all these companies we are talking about must comply with the policies of the new law. Law that perfectly defines the penalties for violation and requires companies to comply with all its points. It also aims to give Brazilians some fundamental rights to improve their control over their data.

O Canada! Our home and native land!

The country of elk and maples has recently submitted different amendments to its data privacy law, now proposing the Consumer Privacy Protection Act (CPPA). Bill C-11, Digital Charter Implementation Law, replaces the previous data privacy law known as PIPEDA (Personal Information and Electronic Document Protection Law). Indeed, Canada, which has always strived, both to hunt down Bigfoot, and to ensure data privacy. Although it must be said that their legislative acts on the subject are sometimes limited to the private, commercial and institutional sectors. The power to enforce the rules of this law is shared between the Office of the Privacy Commissioner and the Court of Personal Information and Data Protection.

Article eight of this new law vows to protect citizens from unreasonable searches and seizures. The Consumer Privacy Protection Act also introduces restrictions on the collection, use and disclosure of personal information by any private entity and imposes high penalties for infringing it or failing to report an infringement.

This new law is based on the consent of citizens, but, to keep everyone happy, it also allows companies to use certain validation and consent strategies to collect personal data. Citizens may withdraw their consent in the future, if they wish, and request the deletion of their data.

Oh say, can you see, by the dawn’s early light…

There is no other way, unlike the most reasonable countries, the United States does not have a strict data privacy policy. What they actually have is a statewide compliance policy, which varies in rules, guidelines, and penalties. We are faced with several federal laws specific to each sector and with privacy laws, as we have said, at state level. Who regulates these privacy laws? Well, the thing is in the hands of the Federal Trade Commission. It is in California where we find ourselves with the strictest privacy policies. These policies give the individual the right to full transparency of the data used by companies and the provision not to disclose their data if they do not wish to do so. 

Currently, there are many US states that are expanding their data policies. Since the pandemic, it is an unavoidable need.

Update or die, you know and especially regarding security and defense of our data. If you liked this article in which we visited different countries, leave us a comment, down there, with the country that you think has the highest data vulnerability and, why not?, the country you would go on a trip next year. I sincerely hope they don’t match.

Would you like to find out more about what Pandora FMS can offer you? Find out clicking here . If you have to monitor more than 100 devices, you can also enjoy a FREE 30-day Pandora FMS Enterprise TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here .

Last but not least, remember that if you have a reduced number of devices to monitor, you can use the Pandora FMS OpenSource version. Find more information here .

Do not hesitate to send your inquiries. The great team behind Pandora FMS will be happy to assist you! And if you want to keep up with all our news and you like IT, release and, of course, monitoring, we are waiting for you in this our blog and in our different social networks, from Linkedin to Twitter through the unforgettable Facebook . We even have a YouTube channel , and with the best storytellers. Ah well, we also have a new Instagram channel ! Follow our account, we still have a long way to go to match that of Billie Eilish.

21 basic computer security tips

by Alvaro Tejerina | Last updated Aug 14, 2023 | Community

We give you 21 computer security tips for beginners

The Internet is a tool that, without a doubt, offers a great amount of positive aspects in the daily life of our society, like instant communication, easy access to information… among many other benefits. But also it has negative aspects, and one of the big ones is cyberattacks. That is why we give you today 21 computer security tips for beginners!

Although these attacks are usually aimed at companies, governments, celebrities and in general, targets with important information or involving great monetary value, common people and their domestic devices are not completely free from this problem. And you may think, “ok, but how are they going to attack me, a common person, with no fame and no money?”. Well, regardless of how little you may have, there is always going to be someone who may want to try to take it away, so we suggest you to try to protect yourself as much as possible in this “cyberworld.”

And to make it easier for you, we are going to give you twenty-one computer security tips to protect you against possible malicious cyberattacks:

1. Do not share personal information on social networks. Such as your address, phone, ID… Oddly enough, there are people who do it…

2. Free WiFi? It may sound good, but it could be a trap. It is not advisable to access websites using “sensitive” data on public networks.

3. Passwords. Yes, we know that we’re very lazy to change them every once in a while and that it is very easy to set the same for all of your accounts so that you remember it quickly. But think about this, if they manage to enter your Facebook account, where else can they get into with the same password?

4. Sharing is living? It depends on what, and since passwords are something very personal and sensitive, you shouldn’t share them with anyone other than you, not even your alter ego.

5. And speaking of passwords, do you still have the default password that came with your router? I think it’s about time you update it.

6. Beware of mails. Have you received an email from your bank about an unauthorized change in your account and it asks you to enter your credentials? Very suspicious… If in doubt, contact your bank by phone before rushing! Look carefully at the sender, hover over the URL and check which website the link redirects you to, check if they refer to you by name or by “Dear customer”. In addition, most of them tend to have spelling errors. In general, we suggest you to exercise caution with everything that reaches your mailbox.

If you want to know more about the topic, you can search for “phishing” in your browser.

7. Giveaways you didn’t participate in. There are an unlimited number of scams on the Internet, and you’ve probably come across more than one “You’re our 1000th visitor and you’ve won an iPhone!” Well, it’s clear that this is a scam, and in case you weren’t quite sure, we’re here to confirm it.

8. Recommendation for gamers. Although it is very “cool” to have at your disposal all the games on the market without paying a dime, you should do a little research into the reliability of that succulent pirated gaming website before downloading and installing anything on your computer just because.

9. This one for the not so “gamers” The same thing that we have discussed above applies to the rest of “things” on the Internet. That is, applications, programs, movies…

10. And since we mention programs… Keep your software up to date, or at least, don’t delay too long updating to the latest version developed by developers, as they always tend to add features, bug fixes and, most importantly, security patches.

11. Clean up!. And I don’t mean cleaning your house or your room, I mean your computer. Every program, application or game you have installed is a possible security breach, so consider uninstalling everything you don’t use. And by the way, empty the recycle bin, man!

12. Online shopping. Whenever you go to buy something online make sure that the website has a security certificate, known as HTTPS. You’ll recognize it by the “little lock” to the left of the URL. You can also use payment methods such as PayPal before entering your bank details to make the payment.

13. The Firewall. It is an indispensable element in terms of security for your computer, since it is the one that is responsible for rejecting all connections that are not allowed in its parameters.

14. Antivirus. Another element, although less essential but always recommended, is to have an antivirus. In Windows 10, Microsoft Defender is installed by default, which is a good remedy to fight against most malicious programs, although if you go for some other of your liking, the important thing is to always keep it active.

15. Alexa, what time is it? Lately it is quite trendy to have a smart device at home but… do you know that every device connected to the internet is “hackable”? With this we’re not telling you to buy one, we only advise you to ponder over the pros and cons well, and whether you are going to risk a possible espionage by means of “Alexa, tell me a joke”.

16. Espionage? You never know who or what may have infiltrated your computer, so if you are somewhat skeptical, you can cover up your webcam and mute or unplug the microphone so that no one can see or hear you.

17. The“guardian angel”. Well, he’s not really a guardian angel, but he’s been with us everywhere for a few years. You know what we mean, right? Indeed, the mobile phone, or as it is known lately “SmartPhone”. Some think that these devices are immune to attacks… but we are sorry to tell you that they are not. Therefore, you must take the same precaution, in this case with messages and calls from strangers that seem suspicious, and of course with unofficial applications, the famous “apks”.

18. “Backups”. Hasn’t it happened to you that your hard drive (or your entire computer) broke down and you lost the photos of the summer of 2006 that you spent in San Diego that you had so much appreciation for? A quick and easy way to avoid this is to create a backup, both of the entire disk or of the photos themselves, or whatever you want to save on another disk as a precaution. Also that way you can prevent certain types of viruses that destroy everything in their way from affecting you.

19. Every precaution is little. If you want to make sure that nothing happens on a network while you are not present, you can disconnect from the network, or directly turn off your router, for example at night, thus making sure that no one can attack you and thus have a “good sleep”.

20. Browsers. The Internet is riddled with web pages that track and monitor your activity and store information about us. Therefore, it is convenient to have a browser that allows you to block or manage as much as possible both the trackers and the well-known “cookies”.

21. VPNs. If you are looking to have privacy on the Internet, you can try using a trusted VPN, which is the closest thing you are going to have to “real” privacy in the “cyber world”.

And with that we finish off our round of advice! We hope that they will be of great help to you in raising the security level of your devices, and in general, of your home network.

Would you like to find out more about what Pandora FMS can offer you? Find out by clicking here. If you have to monitor more than 100 devices you can also enjoy a Pandora FMS Enterprise 30-day FREE TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here !

Last but not least, remember that if you have a reduced number of devices to monitor, you can use Pandora FMS OpenSource version. Find more information here .

Do not hesitate to send your inquiries. The great team behind Pandora FMS will be happy to assist you! And if you want to keep up with all of our news and you like IT, releases and, of course, monitoring, we are waiting for you in our blog and in our different social media, from Linkedin to Twitter not forgetting Facebook. We even have a YouTube channel with the best storytellers. Ah well, we also have a new Instagram channel ! Follow our account, we still have a long way to go to match that of Billie Eilish.

User Experience Monitoring

by Jimmy Olano | Last updated Aug 12, 2022 | Community

Productivity porn, meet the new scourge of companies

by Dimas Pardo | Last updated Aug 27, 2021 | Community

Do you know what Productivity porn is? We tell you everything you need to know!

“Have we gone crazy yet?”, this is a question that comes to mind very often these days. Indeed speed and excess is what characterizes the present time we live in. Constant and pressing stimuli that lead to viral videos, fake news and extravagant coach appointments that lead nowhere. Vanity and emptiness are for sale, even when it comes to productivity tips. “Do you know Productivity porn?”, this is another question, not as conventional but as relevant as the previous one, at least if you have fallen into its disturbing clutches.

To this day, we know that if you have managed to get to work, already a milestone, you will do so for an average of at least 90,000 hours in your life. That’s about ten years of consecutive work. Discouraging but true. So it is normal that, aware of the subject, you try to make the most of the time you spend at work. However, our desire for it has gone so far and in such a macabre way that, as always, it has ended up taking its toll on us. That harmful addiction to productivity, productivity, productivity and productivity at work has been renamed “Productivity porn”. A more stale and abominable “porn” than the “porn” we are used to.

Some obvious characteristics and signs of the so-called Productivity porn:

1. Productivity porn is often noted for its unrealistic demands, “If you want to achieve maximum productivity, get up at 5 in the morning and check out your entire mailbox, social networks and what the commercial postman brought before 6″ “Do you only have one planner? Go get several! In paperback as well as digital and online and fill them in with a succession of hours and perfectly delimited work blocks so that there is total evidence of the 15 minutes and 40 seconds of the rest for beer and tacos that you deserve once a week.”. Because Productivity porn is like that, consider that you are an indefatigable robot, perfectly designed to advance in your work and in your life or die in the exhausting attempt.
2. Even less realistic results. One can fan that flame: “Do not be yourself, be the best version of yourself, be the TOP of yourself, Leonardo Da Vinci and Cristiano Ronaldo, together, of yourself.”. But what Productivity porn does is try to capture and brainwash you into being a completely different person than you really are. Changing your personality so that it is replaced by a computer program, and also promises you that this transformation will take place from one day to the next. Like the diets of the telemarketing.
3. There is always a guru. Perhaps this is the greatest of the signs that Productivity porn presents. A god among men, who floats above them radiating a halo of light and who expresses with all his being an aura of “Admire me, I know the way (for everything) in this life”. Many times you will recognize him for appearing in the ads of your favorite videos on YouTube, others for his pedantic demagogy. In any case, his physical and psychological attractiveness is one of the greatest assets of Productivity porn.

It is very true that, as experts in the field, they will have achieved results sometimes, but it is very naive on our part, and misleading on their part, to believe that there is a definitive recipe, that if it is followed carefully, it could work miracles, to turn any of us into a profitable machine and harvester of successes, with the results that we hope to achieve at our feet in the blink of an eye.

If you’ve ever come across any of these striking features, you’ve likely been in front of the toxic tóxico Productivity porn. I’m sure right now you would know how to identify it among other realistic and evidence-based productivity strategies. Cool, it is important to be aware that applying Productivity porn can be harmful.

But why do we fall prey to Productivity porn?

If it smells rancid a mile away, why the hell are these unrealistic productivity plans so appealing to us? I already told you, Productivity porn points directly to our little heart, to that part that likes to have illusions.

And it is that positive thinking is usually synonymous with productivity, but fantasizing and constantly having our heads in the clouds, with our unlikely desires, takes us out of the most palpable and decisive reality. We plunge into a whirlwind of fantasy, based on dreams instead of facts, and we end up setting goals that, at first, can never be achieved. Bad things for true productivity.

And, surely, Productivity porn and its presumptuous and unreal routines do not help. Both planning, and reading excessively on how to plan, is an obvious sign of procrastination, also typical of Productivity porn, which takes us away from what we really should be doing: focus and work on our purposes.

We need more confidence and performance and less to have the false sense of work that planning too far in advance and in the long term gives us.

Spending the afternoon watching videos on YouTube about how this diet is going to get rid of that belly is much more comfortable than going down to the street immediately to exercise. ¡Focus!

Product tips of the day

We have already seen what it is and why we fall into this nervous breakdown that is Productivity porn, now we better see some tips about real productivity. Something that helps you move forward and focus, but not like a locomotive with an inexhaustible battery, rather like a capable and persevering being who wants to make their day to day something useful.

1. Accept your limitations.. The sooner you stop thinking of yourself as a Superman who endures and can do everything, the better. Consider yourself a Batman, he also has bad days and also gets tired of battling the Joker. Do not take your work home with you, do not corrupt your family life, love life, friendships or hobbies with it. You will come back with more enthusiasm if you leave your work apart from your private life.
2. Avoid spending the day looking for tips and secret formulas to save time in your life or in your work, and guess what, you will save precious time in your life and in your work.
3. If you install a new productivity strategy in your routine, give it time to work. It needs that, perseverance, diligence and discipline to master it. Do not go crazy because at the very beginning you have not achieved a world productivity record, give yourself time.
4. When you know that something works, keep it and do not change it, at least without prior analysis, by another type of strategy that you have been promised works better. Go at your own pace and if it works, don’t mess it up. Better productivity in hand than two in the bush.

And after all these recommendations? Would you like to find out more about what Pandora FMS can offer you? Find out clicking here . If you have to monitor more than 100 devices, you can also enjoy a FREE 30-day Pandora FMS Enterprise TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here .

Last but not least, remember that if you have a reduced number of devices to monitor, you can use the Pandora FMS OpenSource version. Find more information here .

Do not hesitate to send your inquiries. The great team behind Pandora FMS will be happy to assist you! And if you want to keep up with all our news and you like IT, release and, of course, monitoring, we are waiting for you in this our blog and in our different social networks, from Linkedin to Twitter through the unforgettable Facebook . We even have a YouTube channel , and with the best storytellers. Ah well, we also have a new Instagram channel ! Follow our account, we still have a long way to go to match that of Billie Eilish.

Our plan for world domination: take down the internet

by Dimas Pardo | Last updated Aug 27, 2021 | Community

How to destroy the world. Is it possible to take down the internet?

We have been warning for a long time: Pandora FMS will control the world. We have given time to world governments to prepare, to North American villagers to prepare their bunker, for sects to draw their banners with “THE END IS NEAR”. And it is, it is indeed. Today, in our blog we reveal the secret plans of this company to overthrow the institutions and rule the world, then you will say that we did not warn you. Get ready, run to hide, children and gentle pets first, because the time has come: Is it possible to take down the internet?

That is the key to everything: Is it possible to take down the internet? For years, in the underground facilities of our offices, scattered across all continents, Pandora FMS has secretly worked to create an evil robot with an evil appearance that will execute even more evil plans. Its super intelligence, unattainable for any other desktop on the market, will help us take what belongs to us from this wasteland called earth and make it ours.

That is why today, on our blog (soon the only existing one) we have the exquisite pleasure to introduce you to Pandorinator RDM (Radical Destructive Mindset), the superior and ominous AI created by our company to help us in the work of crowning ourselves as the sovereigns of the world.

“Damn! Is it possible to take down the Internet, Pandorinator?! “

Pandora FMS: Good afternoon and welcome, Pandorinator.
Pandorinator RDM: Good afternoon everyone! Thank you for inviting me to this talk/colloquium at the end of the world.

Was it hard to get here with that alloy of platinum and gold that you have as armor?

Not at all. I have to get used to moving in it, otherwise one becomes paralyzed and does not come out of its hidden lair. In addition, it is a pleasure to wear it. Touch it, touch it! Don’t be shy! and watch it shine! Nor the roar of a thousand yellow suns at 12 noon radiating with their flames in summer equals it.

Let’s get to the point, Pandora FMS has always wanted to take control of the world, in fact that is why we created you, to advise us. With that said, Pandorinator, what do you recommend?

Well, a global pandemic, which is pretty trendy right now, confronting two great powers such as China and the USA, or, look, even easier, to take down the Internet.

Damn it! Is it possible to take down the Internet, Pandorinator?!

Of course it is, and I say that as an Artificial Intelligence expert on the subject of generating chaos. You only need to know inside out the critical infrastructure elements that make the Internet work.

What are these possible attack vectors?

Look, do you have a notebook there or something? Take note:

• Specific services (web, mail, etc)

Through distributed service denial attacks, it is possible to “take down” services such as websites, applications and others. There are mechanisms to protect against these attacks (such as CDN) and today there are dozens of attacks of this kind daily, massive, but they are quickly mitigated and usually affect specific services (a company’s website) or the Internet as a whole. They often work like an extortion attack (either you pay or we take down your app). Thug life.

• CDN

Basically they are large cache systems for publishing content, which allow Internet traffic to go smoothly. Without them, it would be much more expensive and slow to access all kinds of content, from images to text. All major media use CDNs.

The failure of a CDN can cause partial Internet blindness, cutting off access to large media simultaneously as it happened with the failure of Fastly in June 2021. There are many other CDNs and if they failed, that would mean the blackout of hundreds of thousands of websites of all kinds. The failure of a CDN only causes temporary problems (minutes/hours) in any case.

• Domain Name System (DNS)

DNS is one of the most critical parts of the global Internet infrastructure. The downfall of all the world’s root DNS, as we know it, would truly spell chaos. There are 13 root (main) DNS servers spread across the world. They are hosted by organizations such as NASA, Verisign, the University of Maryland, or the US Army Research Laboratory. To sum it up… tough guys.

If the 13 nodes fail, although there are hundreds of thousands of secondary replicas around the world, it would be necessary to coordinate the recovery, which would lead to partial chaos all over the network. This has never happened precisely because of the security measures and the original design. But that’s what Pandora FMS and I are here for, right?

• Cloud (Amazon, Azure)

Due to the intense concentration of many online services in public clouds such as Amazon or Azure, if one of them fails, that would mean all types of services not working anymore immediately. BOOM! Both AWS and Azure have different geographies to distribute the impact, but in the event of a physical destruction of one of their large data centers, the impact would be significant. Some premium services include automatic geographic high availability, but not all services can afford it. If the AWS data center in Ireland were destroyed by fire, tens of thousands of services would be affected for a long time.

Something similar, but on a smaller scale, happened when part of the data center of OVH, one of the largest European MSPs, got burned. Thousands of customers could not continue operating and lost data, since the backup in a different physical location was an optional service.

• Connectivity

I know what you have in mind. A simple mind like yours might think that the simple cut of a submarine cable could blind an entire country, but the truth is that the Internet was originally designed to avoid such situations. The Internet has millions of interconnections that can be reordered automatically in case of failure of one of them to redirect traffic through the connections that are still operational.

• Worms and Malware

A worm is a malware that is exponentially infected through the network and that can cause a collapse due to its massive use to try to replicate itself. In 1988, still at the dawn of the Internet, when technology and security were not yet very advanced, the Morris worm almost completely collapsed the Internet. Today a worm could collapse geographic sections of the Internet (such as a region) for a short time, but coordinating a massive attack is really complex to carry out without a large organization. Although, well, we could try…

It’s incredible everything you have in that quantum stubborn head we made for you, but I’m running out of pages to take note, Pandorinator RDM, could you give us any conclusions on how it is possible to bring down the Internet?

My, my, thanks for the compliment, Creator. I’ll give you your succinct conclusion: The Internet is designed for failure, so that we can lose services, but never leave the network inoperative at all. It is designed to be resilient and survive nuclear catastrophes that physically volatilize part of its infrastructure. The Internet is capable of regenerating its basic infrastructure (the routes that interconnect the nodes that make up the network) and the services that operate on them have their own ways of protecting and rebuilding themselves.

The only way we have to “turn off” the Internet is through a massive electromagnetic pulse that affects the entire planet or a massive Solar Storm. In both cases, the Internet crash would be the least of our problems.

And, listen, do you have a way to generate one of those massive electromagnetic pulses?

Me? Pay more attention! Who do you think you’re talking to? OF COURSE I HAVE! Right under this compartment, see? Even in the form of a red button.

Let’s see, let’s see…

How long will the planet as we know it last? Will Pandora FMS and Pandorinator RDM finally carry out their plans for world domination? You just have to stay tuned with our blog, our social media, and if Wi-Fi reaches you, because as the most cautious sect smokers announce: “THE END IS NEAR”.

From Linkedin to Twitter not forgetting Facebook. We even have a YouTube channel , and with the best storytellers. Ah well, we also have a new Instagram channel ! Follow our account, we still have a long way to go to match that of Billie Eilish.

Hard reflection on the cyberattack on Kaseya

by Pandora FMS team | Last updated Aug 27, 2021 | Community

What happened to Kaseya? How can we avoid it?

Imagine being offered an electronic lock for your front door. One that allows you to open the door through a mobile application in the cloud, would you accept it?

They promised that they would never lose the key, that with the app your would be able to open the door remotely and even through a webcam in the peephole, the device will be able to recognize your face and welcome you.

Well, that would be making things even easier, thieves no longer would have to go door by door, breaking locks. A good thief would be enough to break the security of the company that manages the application in the cloud and resell the master key to the highest bidder on the deepweb, this includes criminal groups around the world. Days later, if not the same evening, specialized thieves will enter the houses of the selected clients, because, of course, in addition to the master key, they will have a list of clients with attributes, names and addresses. The cloud company will have to choose between crying, denying everything and declaring bankruptcy. The president of the company (CEO) will probably be the first to sell his shares in a hurry.

Weeks after the thieves almost run out of addresses on their lists, thanks to the webcam and access logs, because through those they will know that there is no one at home, the owners will arrive at their homes and when they arrive, they will not know what happened, among other things because there will not even be, a forced door.

Please don’t laugh, does it look like the script from an upcoming Netflix production? You should know that what I tell you has already happened before, including the CEO selling shares in a hurry.

It may seem like a step back, but making the decision to go back to old-fashioned IT management can be the difference between life and death for a business. Cost reduction, service outsourcing and the culture of “everything in the cloud” leads us inexorably to this phenomenon.

It happened. It’s happening. It is ransomware. It is about encrypting all the information and then blackmailing for its recovery, its decryption.

They enter your house, they take everything and if you want to see it again, you will have to pay a ransom. The information is still there, encrypted, inaccessible. Nothing works and what is worse, if you try something or you don’t pay on time, they will erase everything forever.

This time those affected are not governments or large companies. They are greengrocers, nursery schools, restaurants, dentists… hundreds of small and medium-sized businesses have had to close due to their computer systems being blocked. Again, a ransomware attack that encrypts and locks all the hard drives on your computers. Tomorrow it could be your business… or your own personal mobile. It is connected to the cloud, right?

All the victims had one thing in common: the remote access and patch management software they used at their companies. This software, Kaseya, is sold to managed service providers – outsourced IT departments – which they use then to manage their customers’ networks, usually small businesses. That software, of course, works in the cloud.

The cost of the ransom is not the most important thing, although the figures are not small (we speak of 70 million dollars for Kaseya, an average of 300 thousand USD to each individual affected).

Could it happen tomorrow again?

Absolutely, YES.

The problem is no longer the software itself. It’s not that Kaseya is a bad software or it is poorly made. Probably its level of engineering has nothing to envy to the giants of the industry like Microsoft. Everything can be improved, but that is not the issue.

As it happened with Solarwinds, a security problem led to hackers taking their malicious software inside the client, using the attacked software’s own update system to spread. Like a virus that replicates inside its victim and spreads to relatives, once inside a house, sheltered from heating and blankets. Once the attack perpetrated this way, the company in turn had problems sending the patches to its customers, that is, the patient could not get the medicine that would cure him. For some customers who never responded electronically, they had to call them to tell them the software update procedure.

The problem with Kaseya is that we are not talking about software for large companies, which requires qualified personnel for its operation, but rather a software used to provide services to small companies without technical personnel, or very few, and that cannot manage such an attack.

While Solarwinds is used by government organizations, banks, and companies on the top 500 Standards & Poors (an American financial services rating agency) list, Kaseya is used by small and medium-sized businesses around the world, and the security problem is much more massive and its impact can be even more devastating.

If the attack is directed at a company, and it is successful, it allows taking control of that company. If one service provider is attacked and the attack succeeds, all their customers’ systems can be accessed. That is why the attack on Kaseya is so serious, because Kaseya has tens of thousands of customers around the world due to its SaaS (Software as a Service) model.

Although Kaseya is a US company, affected companies have already been reported throughout Europe, the Middle East, Asia, and South America.

The attack was so successful that companies like Elliptic, which analyze cryptocurrency networks to analyze unusual traffic, are scared by the number of victims who are proceeding to pay ransoms. No doubt, if the attack was a success and made lots of profit, there will be many more.

Can it be helped?

Well, imagine that you’re invited to a barbecue in a garden. Everything is beautiful, it looks like a villa in Italian Tuscany. The temperature is perfect and the aroma of the food is delicious. The wine, the company, everything is fantastic.

There is only one problem, mosquitoes are going to devour you. When you go back home, you will not be able to sleep, you will end up full of bites and will wonder how it is possible.

Something similar happens with Kaseya and Solarwinds. They are fantastic, but, do you see yourself all your life assuming the inconvenience of eating in the countryside? It is not about putting on pants or applying insect repellent. There are wasps, ants, all kinds of bugs in the countryside, attracted by people and the smell of food.

A party in your home kitchen may be less glamorous, but if you just want to eat well and not watch out for mosquito bites, you know the smart thing to do. It will be more inconvenient, even more expensive, but it controls the environment.

The same goes for applications based on the cloud or based on the SaaS model. They have many advantages, but security is not one of them, because you delegate it to organizations that you do not know.

If you rely on IT for your business continuity, you may need to step back and go back to more conservative models. After all, trends go by and the world keeps on running.

References:

https://www.wsj.com/articles/kaseya-hack-ripples-across-europe-as-ransomware-boom-escalates-11625823001

https://techcrunch.com/2021/07/05/kaseya-hack-flood-ransomware/

https://pandorafms.com/blog/es/monitorizacion-y-seguridad/

https://csirt.divd.nl/2021/07/04/Kaseya-Case-Update-2/

This is the best barbecue of all time

by Dimas Pardo | Last updated Aug 27, 2021 | Community

Pandora FMS organizes its official annual barbecue, summer 2021

Christmas 2019, bubbly employees of Pandora FMS meet, without their knowledge, for their last group meeting outside working hours. Games and lots of laughing, fooling around, party horns, appetizers topped with prawns and champagne. “What do the Christmas baskets have this year?” “Pass me the goose fuagrás to spread on top of my little toast with extreme delicacy before it gets soft.” Party drags on into the night in a murky local of shishas. People in ecstasy embrace one another and we love, celebrate and have fun, promising, at the end of the night, to see each other again in a short period of time. Oh, what will be our surprise when a world scale cataclysm explodes and prevents all real contact until the very and already sacred company barbecue of this summer 2021..

Because it’s been like that, many of our most intimate company buddies have not seen each other, breathed, or touched each other since that last Christmas meeting of 2019. How sad. They missed each other with such force and profusion that this new reunion has only been able to be resolved and collapsed in a celebration, such as the hippy Woodstock Festival of ’69 or the arrival of Pope John Paul II in Brazil, with the Mass in the stadium of Sao Paulo and everything.

But the event didn’t just consist of a series of friendly reunions in slow motion while smelling the bacon being roasted to perfection in the background, just between crunchy and tender, no!, it was much more, and I will take advantage of the fact that we live in the golden age of digital photography to illustrate it.

Pandora FMS – Sacred Company Barbecue, 2021

To start off, we must first talk about the location. From the beginning different options were considered, the beach of Leandro in Fuerteventura, for example, although the procedures to make that hidden place an Ibizan enclave were going to be hard to manage, or the midfield of the Wanda Metropolitano, stadium of our beloved Atlético de Madrid. But that didn’t turn out well either. On the same day, the only date in Spain, Taylor Swift played. So we decided on something more cute and Sundayish: a campsite, full of friendly tourists bathing in the sun and chubby children, who, given their parents getting their fill of sangria, ran near the edge of the pool without anyone stopping them. Caravans, robust prefabricated huts, public toilets, elongated porches, the possibility of jumping on a trampoline right after having lunch and under the heat of three in the afternoon… In short, a paradise that can only be described by Virgilio or by me. Camping Alpha, it was called. We had a great time and from here we recommend you to visit it.

The first to arrive were in charge of establishing the foundations of the organization of a good barbecue: cool the beers, open the bags of crisps and hot dogs, and pray that they do not have the only important mission: to be the official chef of the evening. It is a position that is applauded and praised but hated. Nobody wants that kind of work. And less in June at thirty degrees. Staying safe from the sun and beer nearby, that’s what everyone longs for. However…

However, there were heroes. Heroes named Quique Condés, Channel Manager in the company, and Marcos Serrano, Graphic Designer, who risked their physical integrity by approaching the fire at filthy temperatures, to sweat and present us at the table the greatest delicacies that can be offered by bacon, sausages and ribs. Poets of the forge, smoked by the black seed of coal, effects of Fata Morgana reverberating in her armpits, and… yet always firm and ready to smile. Few beers were offered in appreciation.

Here is a sample of their haute cuisine. We will upload the video to our channel with the recipe. But take note, you need bacon and salt, peasant style bread, if you like to eat with two loafs per serving of meat.

Here we already have a sample of Renaissance art. The Last Supper if Yesuscraist had taken his Jewish epigones to a campsite. The important thing is to eat in a hurry and eagerly. You know your companions. If you are not fast enough, they will leave you without the long-awaited seasoned ribs. So a bite of sausage, a few crisps of these birthday bags, bread, do not forget, chew twice and swallow it all with cold beer. There is no place to choke. It is time you waste without eating.

Here you can see grazing, in their natural habitat, that small subgroup which are the interns. If you get too close, they will scatter, like a herd of wild bamboos still close to puberty. But if you however think you have mastered their language and say “cool” and “awesome” things without squeaking like the mature oldie you are, you can try socializing with them. But don’t trust yourself too much, take care not to end up telling one of your battles, otherwise they will leave bored one by one, without you noticing and they will regroup away from you.

However, sometimes there may be a respectful relationship between intern and tutor. A bond as strong and knotted as Emma’s lacquered pigtails in the Spice Girls. Based on complaints from the intern and sealed by the corresponding reprimands by his superior authority. I let you guess, dear readers, who of the two is the intern and who is the tutor.

Many may think that it is a by-product, but here is a clear, faithful and quick example of the smile and the festive blush that a good bottled sangria can draw.

As every year, at each official barbecue, the famous Artica Awards were held. So don’t panic. These two burning chives are our presenters. On the left, with stylized leopard shorts, the Ana Obregón of yoga and reception, Carmen Rodríguez, and on the right, with a visible joy produced by the twelve beers he already had, Dimas Pardo. Both were in charge of guiding the gala with the elegance and the know-how that characterizes them. They were the perfect coupe. They fit better than two Lego pieces fresh out of the box, the Iron Man armor in the first movie, the whipped cream and the Kama-sutra with your last girlfriend.

Here are the categories and winners of this year:

• SEXIEST person: .Kornelia Konstantinova.
• DRUNKEST person: Alberto Sanchez AKA Alsanba.
• FUNNIEST person: Marcos Alconada.
• Most ABSENT-MINDED person: Raúl Martín
• KINDEST person: Javier Mannuzza.
• BUBBLIEST person: Technical tie between Carmen Rodriguez and Alexander Rodriguez. *They are not brothers.
• CLUMSIEST person: Lidia (intern) *She does not have last names because she is an intern.
• SMARTER person: Rafael Ameijeiras
• Most CREATIVE person: Javier Mannuzza
• Most MYSTICAL person: Elias Veuthey

Here we have Marcos Alconada showing off his exquisite award: a chicken hat with a light feather and scarlet caruncle. We know, for good measure, that there will be no Tinder date or Nephew’s Communion in which he does not take it upset and cackling.

Another of the winners, Elias Veuthey. Although he won in the category of mysticism, for his knowledge in this science and the enigmatic aura that he gives off, he was also nominated, as is evident, in the category of sexiest. There were fights in the pool to sign foreheads, thighs, arms and backs. We ran out of permanent markers. Damn groupies!

We finish the photographic tour with the winner in the sexiest category. She is Kornelia Konstantinova and right now Elle and Vogue magazines are crazy over her for their covers, and, well, Marvel Studios has already offered money to speed up Scarlett Johansson replacement as Black Widow in possible sequels to the franchise.

And with this we close this extensive slide show. We hope we made you jealous enough, dear readers, so that you will sign up next year, whether it be to the pool, as volunteers to cook or in the voting of the award nominations. Meanwhile, if you miss us, we wait for you in our blog and in our different social networks, from Linkedin to Twitter not forgetting Facebook. We even have a YouTube channel , and with the best storytellers. Ah, we also have a new Instagram channel! Follow our account, we still have a long way to go to match that of Billie Eilish.

Get on the DeLorean: Digital transformation over time!

by Dimas Pardo | Last updated Aug 27, 2021 | Community

We travel back in time in search of the first digital transformation

“-Jimmy! Define Digital Transformation!
-I haven’t studied it…
-There are no excuses, it is a very intuitive and well-known concept, even for an elementary school student.
-Mmm…
-Come on, Jimmy! Or I’ll give you an F that will give you blisters!
”

It was right then that Jimmy rose like a spring, and with his mind blank and his gaze clouded, he snapped a sonorous and mechanical sound to the horizon:

“Digital transformation is that change or advance relative to any application of new digital technologies in all aspects and aspects of human society.”.

“-BRAVO, JIMMY! BRAVO!”, applauded the whole class.

That day they carried Jimmy out of the building on their shoulders and immediately instituted summer vacations for the entire school, in the middle of October. From here we can only say: Thanks, Jimmy. We will use your neat and undeniable definition to trace today, on Pandora FMS blog, a journey through time in search of the first notions about digital transformation and its consequent repercussions. So join us, if you like, on our tuned, hybrid, and full of diesel DeLorean, to make an absolute reference to Back to the Future.

Digital Transformation in 2011, 2013 and 2015

We have already burned wheels in two parallel lines of fire with our DeLorean and we have reached 2015. Do you remember? Jorge Lorenzo won his third MotoGP World Championship and Juan Goytisolo received the Cervantes Award. That same year the research center MIT Center for Digital Business and the private firm Deloitte declared: “mature digital businesses are focused on the integration of digital technologies, such as social, mobile, analytics and cloud, at the service of the transformation of how business is done. In contrast, less mature businesses are focused on solving discrete business problems with individual digital technologies.” Is it clear enough? If you are not applying digital transformation, your chances of being left behind are high then.

In 2013, the Year of Faith according to the Catholic Church and the year of Luigi according to Nintendo. Not that long ago, not even a line on our DeLorean’s tank marker, we found a very uneven analog-digital conversion, according to Booz & Company, the global strategy consulting team. We are talking about sectors and countries lagging behind in converting from analog to digital. I am sure that if you look back, you will remember the uncertainty and slowness of analog technology. Politicians and strategists at the helm around the world had to step up the development ladder in this paradigm shift. The economy depended on it!

In 2011, with the death of Steve Jobs and the beatification of Pope John Paul II, we find that only a third of the companies around the world have a particular program of truly efficient digital transformation. Sad, yes, but as we travel backwards we will feel this crudeness more strongly.

Digital Transformation in 2000

We refuel our DeLorean in 2000, big milestones of the year? I got Pokemon Gold with Typhlosion at level 91. At that time, digital transformation was a fact very much in mind and in which they were already working, but the arrival of the three Ws (World Wide Web) changed, profusely, the speed and scope that digitization would show. There was increased pressure from societies to pass this process.

Digitization had become a concept/argument that was used at all times. And of course, it had to do with the increased use of the Internet and IT at all scales. This climate, already so common in companies, made us all aware of the issue and even the EU, for example, created the Digital Single Market. From this place arose many of the ideas with which the political agendas of the different countries of the Union were nurtured. The transformation of their different societies began gradually.

Digital Transformation much further back in time

I know you didn’t expect our DeLorean to be past eighty. After all, many believe that from there, apart from the unquestionable Back to the Future franchise, comes all the magic of digitization. However, it is time to accelerate. The Flux Condenser will fume but it will be worth it. If we get stuck in the past, with no possibility of returning, we will learn its customs and form a new family while we make ends meet by investing in aspirin or the gramophone.

In 1703, the King of Portugal, Pedro II, declared himself opposed to the cause of Philip of Anjou and Tsar Peter the Great founded the city of Saint Petersburg. However, the digital transformation has to give thanks at that time to Gottfried Wilhelm von Leibniz, who, attentive, gave birth to the concept of digitization in one of his most transcendental publications: “Explication de l’Arithmétique Binaire”. Years later, 1854, 1938, approx, geniuses as renowned as George Boole and Claude Elwood Shannon complemented and developed it.

In 1939, World War II begins and Gaby, Fofó and Miliki decide to form a comic trio of clowns. But we also have George Stibitz, known in the trade for his work on the development of digital logic circuits and, nothing more and nothing less, than for laying the foundations of the first digital computer. In addition to popularizing the term “digital”, very important for this article.

In 1961, Yuri Gagarin becomes the first human being to travel to outer space and Roy Orbison releases his debut album, “Roy Orbison at the Rock House”. But who interests us is Leonard Kleinrock, the American, engineer and science teacher who conceives the Internet in his work “Information flow in large communication networks”. To this day (the day the article is published), this man is still alive. Better go pay tribute to the door of his house. He resides between New York and Los Angeles and likes camellias.

In 1969, the arrival of Apollo 11 to the Moon and the Beatles’ last public performance. The ARPANET network was also created, commissioned by the US Department of Defense, and which is basically the seed of what we now know as the Internet.

Now that we have returned, unscathed, from our journey in search of the past milestones and nuances of the “Digital Transformation” concept, and now that the DeLorean is parked, until the next adventure (in which we will undoubtedly go see a Tyrannosaurus Rex or a Queen concert), we can resolve that the digital transformation has led to important changes within business models, social and economic structures, political and legal decisions, culture and other organizational patterns that guide us in the present. The concept went from a small and private sector to reach the hands of a huge public, always eager to master new technologies. The question is: In this new kingdom, as we have seen, new and old at the same time, what is your place?

Would you like to find out more about what Pandora FMS can offer you? Find out clicking here .

If you have to monitor more than 100 devices, you can also enjoy a FREE 30-day Pandora FMS Enterprise TRIAL. Installation in Cloud or On-Premise, you choose !! Get it here .

Last but not least, remember that if you have a reduced number of devices to monitor, you can use the Pandora FMS OpenSource version. Find more information here .

Do not hesitate to send us your questions. Pandora FMS team will be happy to help you!

And if you want to keep up with all our news and you like IT, releases and, of course, monitoring, we are waiting for you in our blog and in our different social networks, from Linkedin to Twitter through the unforgettable Facebook . We even have a YouTube channel , and with the best storytellers.