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BUSINESS PROCESS MONITORING

Let Pandora FMS help you monitor the entire technological infrastructure of your organization at all levels, from more technical aspects to those closest to the company. Knowing in real-time the vital signs that underpin your business is a key point to being able to stay ahead of any possible issue.

Monitoring: business processes

Thanks to technology, business process monitoring allows the CIO and the CEO to see in real time what happens in their business. Therefore, you should be able to answer questions such as:

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 Do data sent by a particular customer arrive on time?

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Do data arrive in the expected format?

icon what part of the process takes longer than usual

What part of the process takes longer than usual?

icon process received a higher number of failures than usual

Has the process received a higher number of failures than usual?

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How do we do it?

To monitor a business, first you have to understand it. Therefore, when we offer our business process monitoring solution, we offer a highly specialized consulting product and service, which draws from our monitoring and business intelligence (BI) experience. We will work with those of your teams that best understand your business and look for the source of information, as well as the rules that make the data meaningful. We will use our technology so that this information is collected automatically and periodically, feeding what will be the dashboard of your business.

What do we offer?

We offer you a dashboard with your own needs and designed together with us, with which you will obtain data essential for your business, without scheduled updates, or deadlines for obtaining information. These data will be updated in real time, available 24/7 and accessible anywhere: at your office or at home, from any phone and tablet. You can also set alerts that warn you about any anomaly.

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Reducing the SLA is possible

Measuring suppliers’ SLAs well is key to negotiating with them and asking for responsibilities in case any issue should arise. The speed in face of problems is vital when it comes to safeguarding a business reputation and build your clients’ trust, all this thanks to a product:

green tick   With high flexibility, able to adapt to any environment or system.

green tick   Customizable, with the possibility to customize reports, graphs and visual consoles with real-time business information.

 

green tick   Easy scalability, with which to add new devices fast and in a simple way. 

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A business monitoring always on watch

Pandora FMS customizable alert system keeps you updated about any issue or possible failure that may affect the company. Configure the level of detail of modules and alarms, without exceptions, to avoid false positives.

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We are the business process monitoring solution chosen by

“The general feeling that Pandora FMS gives off is power. You never have the feeling that something is missing or that some module may be doing something else. It is an extremely flexible and cross-platform tool that offers the possibility of monitoring a large number of systems.”

Luis Ibrahim,

Capterra

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“Pandora FMS allows our company to accurately maintain an up-to-the-minute easy to digest visual inventory and security throughout our network for certain industry compliance of workstations and servers. We are a multi OS environment and Pandora FMS fits nicely, as it supports all our Operating Systems with provided modules.”

Olin S. ,
Software Advice

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“SLA Reporting and a powerful alert system help us monitor our diverse environment. Thanks to Pandora FMS, we have been able to adapt to every new monitoring challenge over the past seven years. That is a LOT of time in the industry. Moreover, its powerful alarm and event systems turned our previous solutions to dust, by being able to escalate incidents easily with a just a couple of clicks.
User, IT Central Station.

User,
IT Central Station
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We are the business process monitoring solution chosen by

“The general feeling that Pandora FMS gives off is power. You never have the feeling that something is missing or that some module may be doing something else. It is an extremely flexible and cross-platform tool that offers the possibility of monitoring a large number of systems.”

Luis Ibrahim,

Capterra

logo capterra reviews

“Pandora FMS allows our company to accurately maintain an up-to-the-minute easy to digest visual inventory and security throughout our network for certain industry compliance of workstations and servers. We are a multi OS environment and Pandora FMS fits nicely, as it supports all our Operating Systems with provided modules.”

Olin S. ,
Software Advice

“SLA Reporting and a powerful alert system help us monitor our diverse environment. Thanks to Pandora FMS, we have been able to adapt to every new monitoring challenge over the past seven years. That is a LOT of time in the industry. Moreover, its powerful alarm and event systems turned our previous solutions to dust, by being able to escalate incidents easily with a just a couple of clicks.
User, IT Central Station.

User,
IT Central Station
it central station logo

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Get started on your business process monitoring solution today

phone icon     +34 915 59 72 22

Get started on your business process monitoring solution today

phone icon

+34 915 59 72 22

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[email protected]

Can I monitor the alert system based on my own needs?

Yes, you can configure your own alerts, including correlation alerts. Execute standard actions such as sending an SMS, a message to Telegram or an email, as well as automating corrective actions such as sending a set of instructions to a device or executing remote scripts.

Can I measure the SLA with Pandora FMS?

Yes, whether you are a service provider or a customer, Pandora FMS will help you create all kinds of checks allowing you to have real data on the state of the infrastructure. 

You can obtain a percentage of compliance for each element of your service as well as the whole picture, in addition to seeing a monthly, daily, weekly, hour or minute interval schedule of the performance of your service’s key elements. The computing power of Pandora FMS SLA reports reaches up to a level of precision of four decimals.

Do you have specific documentation? Do you have on-site and/or online training?

Yes, you can check all of Pandora FMS documentation on the Official Wiki. In addition, if you need help you can contact our commercial team to ask for more information about support levels, courses included in the license, certifications and on-site training.

Is there a trial to test the product beforehand?

Contact our commercial team to obtain a free 30-day trial with which you can experience first-hand real, easy and simple business process monitoring.

What is business process monitoring?

 

A business process is a set of related tasks (usually sequentially), carried out within the scope of a company in order to achieve a goal, such as offering a product or service to a customer.

Business process monitoring is the activity aimed at supervising that the tasks that shape the business process are carried out as planned, and alerting about possible deficiencies that may affect the objectives to be achieved.

What do you need to keep in mind?

Business process monitoring must be able to put technology at the service of the company, and the other way around. Therefore, we must consider some aspects.

  • Business process monitoring is a complex activity, due to the heterogeneity of the elements to be monitored. Therefore, the use of a flexible software, capable of adapting to different needs, will be basic when it comes to effective monitoring.

  • Business processes can differ greatly from one company to another. Thus, the software to be used must not only be flexible, but it will be very convenient that, together with it, specialized consultancy is available to adapt its use to the specific needs of each company.
  • Finally, remember that business processes will only be part of the monitoring that your company needs. Having a general purpose monitoring software will allow you to unify monitoring into a single point, making work easier and saving money.

Does business process monitoring make a difference?

At present, business activity is increasingly complex, and compliance with high quality standards is essential in a market in which customers are increasingly demanding. In this framework, the need to control that business processes are carried out successfully is essential. Business process monitoring is essential when it comes to detecting inefficiencies, preventing incidents or helping solve them as soon as possible, when these are unavoidable.

Do you need a monitoring solution for your business?