Hire this solution:
What advantages does this solution offer you?
No investments in capital (capex) or operational (opex) expenses, you don’t need to invest in an operations center, nor in an internal team of engineers to manage monitoring.
With Pandora FMS as a Service monitoring you can speed up the time to obtain value.
Available 24/7, access it anytime, anywhere. There are no downtimes associated with monitoring.
Easy integration with business processes. It generates alerts based on specific business conditions.
Permanent security. All information is protected, monitored and complies with GDPR.
Operation services. We can operate for you, saving resources and optimizing startup times.
Custom integrations, with Pandora FMS specialist consultants at your disposal.
Deployment projects, to support specialized resources wherever you need them.
Business process digital transformation makes Monitoring as a Service (MaaS) an essential activity to boost productivity.
Discover our proposal
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Basic
Standard
Advanced
| From (agents) | 50 | 50 | 100 |
| Service boot set |  |
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| User Experience |  |
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| Log Monitoring | Optional | Optional | Optional |
| Support 24x7 |  |
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Optional |
| Satellite Server | |
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| Command Center | |
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Optional |
| Creation of reports, dashboard, etc. | |
Managed | Managed |
| Creation of alerts | |
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| Integrations / Plugins | |
Managed | Managed |
| Service map creation | |
Managed | Managed |
| Data backup | Weekly | 5 days | Daily |
| Support time zone | America/ EU | America / EU | America / EU with 2x7 optional |
| High availability (HA) | |
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| Consultative audits | |
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| E-learning | x2 people | x5 people | Unlimited |
Frequently asked questions about this solution
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What agent limit does the service have? Does it have an alert or storage limit?
There is no agent limit, although the service starts from 100 agents. There is no limit on alerts or disk storage.
How long is history data stored?
45 days maximum. However, you may optionally hire a historical data retention system to store data for up to two years.
What availability does the service have? What happens if it fails on a weekend?
The service availability SLA is 99.726% in Basic service, 99.932% in Standard service and 99.954% in Advanced service. In short, we will make sure it is never down.
In which country are the servers located?
We have several locations, to comply with different legislations, such as GPDR (EU), GPA (UK), CBPR (APEC) and CPA (California).
What security does the service offer?
In addition to a guaranteed availability SLA by contract, our servers are exclusive for each client, we have 24/7 monitoring, and our own system security, and of course backup is included in the service.
How much does the service cost?
You pay a fee per month, which is calculated on the number of agents you are using that month. So if you increase the number of agents in a certain month, you will pay more that month.
However, if you decrease the number of agents, you will pay less. There are also some start-up costs for the service and also some optional packages, such as if you want our engineers to develop a custom integration or help you deploy monitoring in your internal systems.
How is it billed?
Quarterly or semi-annually, with monthly cost calculations, so you can plan growth and costs without surprises.
What does the service include?
From Pandora FMS Enterprise license to the operating system, database management, system optimization, maintenance, updates, emergency patches, integration with telegram and SMS sending, backup and recovery, preventive maintenance, environment security and any other technical task that may take up operating time. You will only have to operate with Pandora FMS.
What is the difference between the Basic, Standard and Advanced services?
With the basic service, if you want to make a report or configure an alert, you can do it directly, without worrying about installing, configuring or parameterizing anything. In the Standard and Advanced service you can ask us to do it for you and we will be happy to do so, the same applies for building remote plugins, creating reports, users, policies, graphs or any other administrative Pandora FMS task.
In the Standard and Advanced services you will have a number of hours of service each month for any request you may make, and our technical team will be at your disposal.
What are the service hours?
Full office hours (from 9 AM to 6 PM) in America and Europe. From San Francisco to Moscow.
MaaS advantages
What does this represent for your company or business?
Monitoring as a service (MaaS) provides unlimited scalability and instant access from anywhere and gets rid of worrying about maintaining storage, servers, backups, and software updates.
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Pandora FMS technology partners, the key to driving innovation in the world of monitoring.
Since we started our project in 2005, customers from all over the world have relied on Pandora FMS.
An effort of all our team, users and customers that make Pandora FMS improve day by day. This is a recognition to all our trajectory and shows that Opensource is still alive and that we are one of the leading and pioneering projects in Europe.
Additional resources of interest to you
Security report
The data flowing through the monitoring systems are themselves,
the most important asset to protect.
Observability in monitoring
Do you know everything about our Command Center?
We tell you what an SLA is and how you can calculate it.
Expand the power of your monitoring with more than 500 Pandora FMS integrations
We offer real solutions to everyday problems, through Enterprise application plugins in collaboration with our customers. We have current technology integrations, used in production environments around the world.
We support emerging technologies, established and even legacy systems.
Out-of-the-box monitoring, profitable, scalable, covering most infrastructure deployment options