We facilitate the path to the highest quality of care and management.

Change can be a challenge, which is why we’ll make it easier for you to deliver your services with Pandora ITSM. From customised implementations to training and product support, our consultants have the expertise to help you succeed.

Integration and development

Pandora ITSM is a flexible and customizable tool. Whether you need to customize the interface, develop a customization for your business or add new functionality to your installation, consult with us →

  • Interface customization
  • Modeling of new element interfaces
  • Integration, import and export with other systems
  • Migrations
  • Simplified interfaces of specific elements
  • Customized reports and forms
  • Task automation
  • Additional features

Our specialized team will help you throughout the process

From the analysis and requirements gathering, implementation and start-up, to the official training, so that you learn to use and take advantage of the tool 100% without our help.


Professional Support

Provided by the same team of people who make Pandora ITSM possible. Our engineers will be happy to help you solve any questions or problems you may have.

And if you are an Pandora ITSM customer, you can access our support center here.

Pandora ITSM official training

Get the most out of all functionalities

In the Official Training course given by qualified technical personnel and certified by Pandora ITSM, of approximately 16 hours of duration spread over 2 days, the essential topics to start using Pandora ITSM will be addressed: from the installation and configuration process to basic tasks that will facilitate the day-to-day running of your company.


Courses customizable to the needs of your business, delivered at Ártica PFMS headquarters on demand or at your own offices

Pandora ITSM Trial!
Get started with your 30-day trial

Experience firsthand what all the included features can do for you.
No credit card required.