Nowadays, it is pretty difficult to find a company that does not use technology.
In fact, proper equipment, network and system performance is essential for businesses to continue working. In others, what will be offered to customers will be technological services right away.
Although technology is essential for any company’s work, that does not mean that it is infallible.
At any time failures may come up that give rise to sometimes critical situations.
Therefore, in any company in which an IT infrastructure is important, it will be necessary to monitor its correct operation so that a possible error does not end up affecting the service provided to users.
Why use a monitoring system?
To detect and prevent failures, it is very convenient to have a good monitoring tool. Monitoring systems are responsible for supervising the technology a company makes use of (hardware, networks and communications, operating systems or applications, among others) in order to analyze its performance, and to detect and alert about possible errors. A good monitoring system is capable of monitoring devices, infrastructures, applications, services and even business processes.
Basically, translated into the language of the company, a good monitoring system helps increase productivity. This is manifested through multiple aspects:
1. Improve hardware usage
By supervising its good functioning, you will manage to make better use of your equipment.
If, for example, a piece of equipment is not working properly, the monitoring system will detect it, give notice of it and a decision may be made to repair or replace it.
2. Prevent incidents and help detect them earlier
And that saves time and money!
Imagine that your business is an e-store and the website is not working well or lagging a lot. If you don’t have a monitoring system, it’s likely to take hours for you to realize the problem (you’ll probably do it because of a user’s complaint), which could cause significant money losses.
A good monitoring system can alert you to problems as soon as they arise, allowing you to immediately solve the issue and minimize the time your page is down or running slowly.
3. The image of the company improves
By avoiding service failures or minimizing their solving time, the image of the company will improve for users.
Let’s go back to the previous example.
If your online store spends a long time out of operation, you will not only lose the sales you would make on that day, but, most likely, the user will think that your business is not going well. So they will forget about you as a serious and reliable option to make their purchases online.
In addition, they could discuss the issue of that malfunctioning with friends, acquaintances, family, or even on social media, which would mean negative advertising that can further damage your business.
4. Spend less time monitoring the system
It takes less time to monitor proper system functioning, precisely because the monitoring system takes care of it.
That way, your qualified staff will be able to spend more time on other tasks, knowing that, if a problem arises, they will receive the corresponding alerts. This will also lead to productivity increase!
Using a good monitoring system is not expensive
In fact, it can be even free!
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Features of monitoring systems
But these are not the only advantages that a good monitoring system can offer to a company. There are as many types of monitoring systems as there are business needs. Therefore, the system’s flexibility and its adaptability will be a value to take into account. The information offered by monitoring can come from a wide variety of sources and provide a multitude of data that is very valuable for the business (if you want to find out more about Pandora FMS business process monitoring, visit our website).
Monitoring is an extremely broad and complex activity; it is not a restricted concept, but it depends, as we warned, on the needs of each company. However, monitoring systems often have certain common features including the following:
1. Real-time analysis
A good system will offer continuous monitoring, without delays, or at least those will be minimal.
2. Alert system
Once a certain event takes place, a warning will be generated that will reach the indicated people.
Alerts can normally be configurable, so you may choose the event that triggers them (for example, a hard disk that reaches its maximum capacity).
3. Notifications
Notifications through different means (email, SMS, etc.) so that the message reaches the right people.
Even by Telegram or similar systems, as we do.
4. Status charts
In order to make the analysis of the data provided easier, the monitoring tool will create graphs with those, preferably user-friendly and easy to understand.
5. Reports and briefs
In order to present the data to customers or different company departments, the monitoring system must make it possible to prepare reports.
6. Data history
By generating a history with the previous monitoring, it will be easier to assess the evolution of the operation of the monitored systems. In addition, and based on this, it will also be easier to prevent and decide on some measures that you will have to take in the future, such as the acquisition of new hardware.
7. System extension
Possibility of installing “plugins”, which may exist in general or may even be created ad hoc to meet the particular needs of a customer.
8. Different users = different uses
The data accessed by each user will be different depending on the permissions they have.
Conclusion
In this article we have seen some of the reasons why a monitoring system can be important for a business, but as we warned before, there are as many types of monitoring as company needs. Therefore, when choosing a monitoring software, a very important value to take into account is its flexibility.
Still don’t know Pandora FMS?
Pandora FMS is a monitoring system that adapts to the needs of your business, is scalable and has a free version.
If you want to use one of the best monitoring software on the market without spending a single penny:
Pandora FMS’s editorial team is made up of a group of writers and IT professionals with one thing in common: their passion for computer system monitoring. Pandora FMS’s editorial team is made up of a group of writers and IT professionals with one thing in common: their passion for computer system monitoring.
