MSP use cases

Real solutions for your the needs of your clients

Automatically generated custom reports for your clients that can be sent by email icon

Automatically generated custom reports for your clients that can be sent by email

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From the cover page to the content and the sending process, all Pandora FMS reports are customizable, and you will also have a large repertoire with different types to satisfy the most demanding clients.

Need to support all kinds of applications and systems for a wide range of clients icon

Need to support all kinds of applications and systems for a wide range of clients

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Pandora FMS is a flexible tool, capable of quickly integrating with different technologies and implementations. Unlike other software with which you will have to find a solution on your own, Pandora FMS will offer help so that you can adapt to any client environment.

In the event of any failure, an immediate response is required. Need to speak with qualified personnel who know how to solve any issue icon

In the event of any failure, an immediate response is required. Need to speak with qualified personnel who know how to solve any issue

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Pandora FMS support team is located next to the development department in our engineering center. Their work is to help companies like yours, 8/5 or 24/7.

Very changing environment, where scalability must prevail above everything else icon

Very changing environment, where scalability must prevail above everything else

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Pandora FMS is easily scalable, capable of monitoring up to 100,000 devices/nodes from a single console.

Scalability with no limits and with separate views for each client icon

Scalability with no limits and with separate views for each client

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Pandora FMS is 100% multitenant and has clients with more than 100,000 devices managed by profiles with different permissions, views, reports, etc.

Operations in extremely competitive environments, where it is difficult to have a profit margin icon

Save on licenses and staff expenses by unifying all your operations in Pandora FMS.

Medir la satisfacción del cliente de manera unificada y autónoma icono

Save on licenses and staff expenses by unifying all your operations in Pandora FMS.

Actual use cases

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Com1 helps different public institutions and companies, ranging from governments to sectors such as healthcare or education, in the broadcast of their events, providing secure connections between all network components, systems and services.

We offer managed services and event IT, plus network connectivity and support. We work for clients and projects such as Formula 1, the Port of Rotterdam or Wings for Life World Run (Red Bull Mediahouse). Many monitoring tools were not flexible enough and did not adapt to our needs. Each event is different and installation times are quite short, so we needed a solution that fitted this premise.

Pandora FMS has adapted to our needs perfectly. The qualities that we value the most are the high flexibility it provides to our networks and, of course, the real-time monitoring that helps us offer the best service to our clients.

Bas Sanders

CEO , COM1 B.V

Get started on your monitoring today

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Why is monitoring important for an MSP?

 

System monitoring can be a fundamental tool for the daily activities of an MSP. When it comes to guaranteeing adequate levels of service, or preventing and detecting problems, and even if you must solve them immediately (in case they are unavoidable), a good monitoring software will be one of the best allies that an MSP may have.

However, MSP-oriented monitoring is different from that developed internally in companies. For that reason, in addition to the usual IT monitoring features, the software to be used by an MSP must offer its own characteristics.

What do you need to keep in mind?

A monitoring software oriented to MSP must foresee the diversity of the services that this type of companies can offer and the heterogeneity of their clients, in addition to the fact that both the MSP itself and its clients can access the data generated by monitoring. Let’s look at some key factors:

  • MSP-oriented monitoring should take into account the diversity and range of the environments to be monitored. Flexibility when it comes to monitoring a wide variety of applications and devices, ease for integrating new technologies and power to offer high scalability will be very important aspects.
  • But not only that, the high volume of elements to monitor will make it quite convenient to have features such as Pandora FMS Metaconsole, able to manage large and complex environments.

  • Another essential element will be being highly customizable when configuring permissions and presenting data and reports, bearing in mind that the monitoring tool could be used by both the MSP and its clients (in many cases at different levels).
  • For an MSP, the difference between using a monitoring software exclusive for companies and another that also takes into account the specific needs of the MSP is very remarkable. Among the market’s monitoring systems, there are just a couple of tools that take into account MSP needs as much as Pandora FMS does.

Request a free trial of Pandora FMS Enterprise now