Service monitoring

Locate the key problem in your organization’s technologfy network. Better find the failure that costs 60.000ā‚¬ rather than 30ā‚¬ one.Ā 

Data Pandora
Data Pandora

Detect the cause of the problem by monitoring your services

Service monitoring is the bridge between technology and business, allowing you to easily identify where the problem lies at the root of the entire technological tangle of infrastructure.

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Perform a Root cause analysis.

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Define the criticality of each element by giving it different weights.

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Determine the fault path from bottom to top.

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Service Maps

There is no tool that generates a model automatically, as no one can know your business better than you. With Pandora FMS you will be able to visualize through service maps all the infrastructure that supports your business, in a personalized way.

Service maps will help you locate the fault in any of your systems, once you define the services you can quickly scale them and allow each user to see what really interests them, at different levels.

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Service Monitoring Benefits

icon reduce service downtime
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Reduce service downtime intervals

Although service maps are complex, they allow you to easily detect problems.

Prioritize tasks

Identify the critical components of each service to establish the priority of tasks for your operations team.

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IT Role Icon

Make information easy to understand

Make it easy for your business department to understand the technology that supports the service.

Role of IT

Discover which areas of your business are critical and how they interact with each other, so that IT better understands their role in the company.

SLA and availability reports

Ensure your applications and services meet business goals. You will also have critical alerts when required SLA levels are not met. All in one platform without having to have different consoles or tools.

mockup screen SLA pandora fms availability reports SLA

We are the monitoring tool chosen by

ā€œIn comparison with most monitoring software, this software is incredibly easy to use. It does 95% of what we want it to and the remainder is currently waiting on new features that have been added to the roadmap. It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen.ā€

M. Ɓngel,

IT Central Station

it central station logo

ā€œWhat I like most about Pandora is that she gets better every day. They strive to make the user’s console much more practical, simple and comfortable. It’s their big advantage. They regularly update all their components and do it for me. For example, in their new update they have incorporated a new cache where to load the heaviest data. They have also added a new template to the alerts, which is the most important thing in monitoring software. Otherwise, quite flexible and adaptable, maybe like many other tools, but for its simplicity I keep this one.ā€

Jimmy C,

G2 Crowd

g2 crowd logo

ā€œI used to use Nagios before, but Pandora FMS is awesome, taking seconds to start monitoring using docker images for instance. Like Discovery, each new feature released makes this product easier to use. From network to applications, from hardware to user experience, there’re endless possibilities with Pandora FMS.”ā€

John Doe,

Alternative me

alternative me logo

We are the server monitoring solution chosen by

“In comparison with most monitoring software, this software is incredibly easy to use. It does 95% of what we want it to and the remainder is currently waiting on new features that have been added to the roadmap. It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen.”

M. Ɓngel,

IT Central Station

it central station logo

ā€œWhat I like most about Pandora is that she gets better every day. They strive to make the user’s console much more practical, simple and comfortable. It’s their big advantage. They regularly update all their components and do it for me. For example, in their new update they have incorporated a new cache where to load the heaviest data. They have also added a new template to the alerts, which is the most important thing in monitoring software. Otherwise, quite flexible and adaptable, maybe like many other tools, but for its simplicity I keep this one.ā€

Jimmy C,

G2 Crowd

g2 crowd logo

ā€œI used to use Nagios before, but Pandora FMS is awesome, taking seconds to start monitoring using docker images for instance. Like Discovery, each new feature released makes this product easier to use. From network to applications, from hardware to user experience, there’re endless possibilities with Pandora FMS.”ā€

John Doe,

Alternative me

alternative me logo

repsol logo
rakuten logo
hughes logo
aon logo
allianz logo

pandora fms repsol logo

pandora fms allianz logo

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Any doubt, suggestion or coment?

Does our proposal appealing?

How can I define the services in Pandora FMS?

Pandora FMS services can represent modules, agents and other services. The values of each are calculated by means of the server every few minutes. It is very simple to define them as well as to create them since you will only have to go to the corresponding section of “Services” inside Pandora FMS console and follow the steps of creation. Once your services have been defined, you will have access to maps and trees with all the information previously established. You can find more information in Pandora FMS official Documentation.

How are service maps created in Pandora FMS?

As explained above, service maps are established based on the resources and values assigned to each service in your business. First you must create the services and then assign them a numerical value-critical, warning and unknown-, once added the relevance of all the elements you will obtain a map of services with the established values. It is also possible to create default services, without having to calculate the weights of each element.

Can the SLA be measured with Pandora FMS?

Yes, when creating the services, you will obtain three modules with the current status of the service, the SLA and the SLA value of the service; you can also define the SLA limit so that if the service exceeds the established threshold, an alert is triggered.

Can I try the product first?

Yes, contact our sales team for a free 30-day trial to monitor your services at all levels.

What is service monitoring?

In the IT field we know “service” as a set of resources grouped according to their features.

Thus, a service can be, for example, a web page, a support application or even a set of printers; within each of the services the technologies that support them will be included.

Service monitoring, therefore, shows the status of the services and, in the event of a fault or deficiency, can help us locate those resources that are not working properly.

What do you need to be aware of?

Service monitoring acts like a link between the business part of the company and the technical part behind it. There are a number of factors to which we must pay particular attention.

 

  • Good service monitoring needs the tool that takes care of it to be useful for technical departments, but also simple to understand for those who take care of the business side.
  • A key factor will be that, when a deficiency or error arises, the tool is capable not only of detecting them, but also of making it easier to know which service is being affected.
  • To achieve this, the use of visual tools such as service maps will be of great help in achieving a more intuitive and simple troubleshooting.
What does service monitoring bring to your business?

The increasing dependence that companies have on technology, makes them need good service monitoring. 

In addition, the need to keep the services in constant operation and the importance of these in relation to the client makes it essential to monitor them, which will be key both when detecting possible faults or deficiencies, and in the task of locating them to help correct them as soon as possible.

Do you want to reduce the cost of your operations by 40% with Pandora FMS?