Monitoring
Our “Wrapped-Up” 2024: Pandora FMS advances and accomplishments that marked the year
If Spotify can do its annual wrap-up, so can we! It is true that you will not discover your musical evolution this 2024, but you will be able to check all the advantages that one more year are added to the Pandora FMS portfolio and thereby improve your business...
Turn anger into an asset
Dealing with an angry client can be a stressful experience, but there is gold in them there customer complaint hills if you have the means to mine it. Turning a dissatisfied client into a lifelong ally is a subtle psychological chess match that,...
13 tips to motivate your employees and create a friendly work environment
Like fish need water or a hog needs to wallow, your employees will be more productive if you can provide the right environment for them, and a company's success starts with the environment its employees work in. This doesn't mean you need to...
Integrating Pandora FMS alerts in JIRA
Pandora FMS integrations: JIRA After the integration of Pandora FMS with the Integria IMS ticketing tool, now it's the turn of another one of the tools of the moment. It's JIRA, from the manufacturer Atlassian. This tool has obtained a great...
UX monitoring in a transit company: a Pandora FMS case history
09:00 A.M, on a beautiful Monday morning. The scene: a board meeting of a transit company. - I've been going over the numbers for the last quarter, gentlemen, and let me tell you we find ourselves up against the same problem as always - begins...
Improve customer service: 9 ways to build a better relationship
Many studies and diverse reports affirm that a number of users report feelings of dissatisfaction when dealing with service provision companies. They report feelings of being misunderstood, abandoned, even ignored. Not your clients, you say?...
Network administration in IT companies: 5 steps to success
Content: Choose the best resources, human and technological Know your network Know your devices Client-facing Review and evaluate processes About Pandora FMS Network administration in the IT sector is a Sisyphean task, an uphill battle to deal...
Star Trek Enterprise Monitoring
I've always been a fan of science fiction, and, if pushed, a Trekkie. I'm fascinated as much by the technology as by the stories; by the philosophy as by Uhura. Those spaceships that seem to have been constructed not in a factory but by some...
Monitoring Veritas Backup Exec with Pandora FMS
We recently published an article about general backup monitoring with Pandora FMS, and a more specific one about monitoring Bacula, one of the most well-known Opensource backup administration platforms on the market. There are, of course, other...
Bacula monitoring: keep your backup system safe
We've spoken before on the blog about the importance of not only backing up your data (and the various Cloud-platforms available to do so) but also about the added importance of monitoring your backup systems. A rock solid system will allow you...
SLA reports: monitor with Pandora FMS and avoid problems
With more companies outsourcing specialized, or simply tiresome and ungratifying, work to third-party providers, SLA agreements are more common and in demand than ever, principally in the world of IT service management, networking and...
Manolo v1.0: single task monitoring systems
In a small provincial building society, the kind that were made extinct by the 2008 financial crash and by bad management, there worked a certain Manolo. In reality, he was an IBM employee, and he was there for basically two reasons: he was a...
Monitoring isolated networks: Sync server
One of globalization's many effects has been the creation of IT outsourcing, and the rise of countries such as India as global players in IT services. Extending networks out into cyberspace has given rise to the need and the possibility for...
Network maps with Pandora FMS: create, browse and edit
Pandora FMS team unified all network maps into one, merging the Open Source and Enterprise maps into a single network mapping tool. Pandora FMS displays network maps in a completely graphical and dynamic way, being able to represent any network...
Backup monitoring: Ransomware and other malware mean monitoring is a necessity, not a luxury
Why backup monitoring is fundamental A backup, for those whose IT knowledge is a little rusty, is a copy of certain files stored in a safe place for reasons of security. This practice usually covers you in case of incidents or problems on your...
Conclusions that can be drawn from the British Airways crisis: the need for a monitoring system
Another PR disaster for a company whose initials begin with 'B'. After BP's monumental "Deepwater Horizon" catastrophe, and Tony Hayward's subsequent PR nightmare, BA boss Álex Cruz can apparently think of nothing better to do than follow in...
Hybrid Cloud: where does your data go?
I wandered lonely as a hybrid Cloud, Wordsworth might have mused. But he would have been mistaken, as the hybrid Cloud has two close companions, the public and private Clouds. Nevertheless, hybrid Cloud is an evocative expression to conjure...
Service monitoring: Another way of monitoring
In a world where technology is a means to an end, monitoring isn't only checking availability, pinging, and performance; not everything is servers, databases and command lines...there's another kind of monitoring. It's subtle, but potent;...
PDR UX Monitoring with Pandora FMS: Desktop Activity Monitoring.
E-commerce has grown into an almost two trillion dollar market since the first online purchase (of cannabis!) was made back in the heady, freewheeling days of ARPANET in the early 70s. Those pioneers of online consumer activity from Stanford and...
The Newest Computer Remote Control Software for Business
The exponential development curve of technology is sweeping away old paradigms as fast as we can get used to them, creating new spaces, both physical and virtual; new challenges, whether ethical or technical; and new ways of doing business,...
Web Based Remote Desktop You Can Use Anywhere
The ongoing technological revolution we’re living through is recalibrating personal interactions at a business level. From the support service which attends you when you have an incident on your network, to business partners scheduling a demo...