Monitoring
SMART goals: What they are and how to apply them in IT projects
Content: What are SMART goals and why are they important in IT? Breakdown of SMART Goals into IT Projects Practical Examples of SMART Goals in IT Benefits of SMART Goals Disadvantages or, Rather, Considerations about SMART Goals And there are not only SMART goals...
Discover what Percona is and why you should forget about MySQL
Percona, what is it and why you should forget about MySQL for good. What is Percona? Let's start at the very beginning, what is Percona? Percona Server started out as a fork of MySQL that promised from the beginning to provide a platform of...
How to reduce work stress?
Do you go to work every morning in a bad mood? Do your employees have dark circles under their eyes and come to work with anxiety? Regardless of your job, if you go to bed each night hoping that the next morning will not come, there is probably...
Infrastructure monitoring tools in the market
Infrastructure monitoring Tools: The Market for Monitoring Tools A recent study by Gartner about IT infrastructure monitoring tools (or infrastructure monitoring tools, June 6, 2017) indicates that with the emergence of modular cloud-centric...
MySQL Workbench: If you do not know it yet you are missing out on a great ally.
MySQL Workbench: if you do not know it you are missing out on a great ally Introduction When we hear about MySQL we immediately think of the powerful relational database "RDBMS", which now belongs to the giant Oracle®. We, as application...
The broken window theory in the business environment
Does the Broken Windows Theory sound familiar to you? It has nothing to do with a test to check the resistance of a glass, but with one of the most interesting sociological experiments of the 20th century, which over the years has served to...
Advantages and disadvantages of teleworking
Have you ever dreamed of being able to work lying in a hammock, under a palm tree on a Caribbean beach, while an attractive man or a woman, depending on your tastes, serves you a Mojito? Normally, life is not like an advertisement for a travel...
SLA Compliance: avoid bad communication with these 4 simple tips
SLA Compliance: Four tips to avoid bad communication Some years ago a well-known communication group, which was a Pandora FMS customer, concluded that it was more financially interesting to outsource their information systems to an outsourcing...
Why does a company lose its customers?
Mr. Whoever, that loyal and generous customer who was subscribed to all the services your company offers, who never complained about anything and who answered to every happy birthday wishes you sent him, has stopped being your client. Now, you...
Ten things you didn’t know about GNU Linux
GNU Linux: 10 things you don’t know yet that will surprise you GNU Linux with its multiple distributions is the most widespread free – but not necessarily cost-free – operating system in the world. It will turn 26 years old the 25 of August and...
What is the pygmalion effect? how can it affect your work?
If you are a movie buff, or if you are old enough, you may have watched the musical movie by George Cukor, My Fair Lady. If you have seen it, then you may remember that the phonetics teacher, Henry Higgins, played by Rex Harrison - and as a...
Do you know what smart working is?
Do you know what smart working is? All right, we noticed you're up to date. Do you not know it yet? Do not worry too much (for now). This is a new linguistic expression- about 40% of Spaniards have never heard of it - but that does not mean that...
What is customer experience and how to improve it in your company
Customer experience is one of the factors that are going to determine the future of your company. Whether or not your activity is more or less user-oriented, your business is always going to target people (even if you work with other companies,...
Double bind; Network or application, which one is at fault?
Double Bind; Network or applications, which is to blame? Are you ready? First of all, I want you to not think of an elephant. An African or an Indian elephant, it makes no difference which one you don't picture in your mind, just don't imagine a...
Best system tools: Tools every Windows systems administrator should know
Best system tools every Windows sysadmin should know If you have any experience administrating systems, or indeed if you are a bona fide systems administrator you'll know that certain tools are fundamental, both for your job and for your mental...
Fallout from bad customer service
Still not sure how bad customer service can have a negative impact on your company? Maybe you already know but you think it's more profitable to deploy your budget on other areas of your business? Read on, you may find out something you never...
Meet the hottest databases!
Nowadays, we find multiple databases on the market and this forces us to make comparisons to find out which one is the best suited to our environment. Last year we were looking at the best databases of 2016 and, although these have not changed...
Mainframe System: Control and Savings
Mainframe system: Making savings and improving control The robustness and reliability of IBM's Z-series are beyond doubt. Nevertheless, IBM's invoicing protocol is a little peculiar, charging, as they do, for contracted processing capacity. If...
Customer loyalty in the Fourth Dimension
Marketing studies affirm that a loyal client ends up spending, over time, ten times the amount on your product or service that they spent on their first purchase. On the other hand, selling to a new client is six times more difficult than...
CPU temperature monitoring with Pandora FMS
Monitoring CPU temperature with Pandora FMS CPU temperature is one of the most important metrics to keep in mind when it comes to monitoring hardware. An overheated CPU can cause sudden system interruptions, as a self-protecting mechanism, or...
Turn anger into an asset
Dealing with an angry client can be a stressful experience, but there is gold in them there customer complaint hills if you have the means to mine it. Turning a dissatisfied client into a lifelong ally is a subtle psychological chess match that,...