Monitoring

digital reputation
Tips

How to improve your digital reputation

Do you know what they say? They say that it doesn't matter what they say as long as it's about us. This is a popular saying in the world of marketing. For many people, publicity is just that publicity, and even if it is negative, it might turn...

website usability
Community

11 tips for improving website usability

Website usability. Find out 11 simple tips on how to improve it Okay, so you have a website and you want to make it work. You business might even depend on it. However, when your visitors go to your website, they just browse through it for just...

customer care pfms blog
Customer support

13 principles of customer care

Do you want to provide good customer care? Do you actually know how to achieve this? You need to be clear about what your priorities are when talking to your clients. Do you know that it is better to treat them politely than to insult them and...

Help Desk

8 types of leadership

You were already giving orders from the cradle, even with your pacifier in hand, as soon as you walked in, you were already controlling everyone in your nursery home. On your first birthday, they bought you a captain's hat, and you still have...

habits for a healthier workday
Enterprises

9 habits for a healthier workday

How much time do you spend working? Are you aware of this? Do the math! Statistics show that, when awake, we spend around 50% of our lives at work. Did this surprise you? Well, don’t worry, here we are going to show you 9 habits for a healthier...

common ecommerce mistakes
Tips

8 common ecommerce mistakes

Do you sell things online? Nowadays it seems like every company is doing it. Currently, about 7% of total sales are made through ecommerce (electronic commerce), this was impossible just a few years ago. We know for sure that this trend will...