Monitoring
SMART goals: What they are and how to apply them in IT projects
Content: What are SMART goals and why are they important in IT? Breakdown of SMART Goals into IT Projects Practical Examples of SMART Goals in IT Benefits of SMART Goals Disadvantages or, Rather, Considerations about SMART Goals And there are not only SMART goals...
Qualities of a good call center agent
We all have had contact with this work figure at some point in our lives. Being a call center agent is not an easy task. This is a job with high workloads and quite often involves stress. For example, imagine dealing with angry customers on a...
8 advantages of digitalization of business
Di-gi-ta-li-za-tion. That word thrills some people and frightens others equally. Let's talk a little bit about it. If you have a business, multiple digitalization options may have already occurred to you. And even if you know that a digital...
What would our life without Internet be like?
Wait a minute! Wait a minute! Read on before you end your life. As far as we know, there are no efforts to eliminate the Internet, so you have no reason to worry. But it's interesting to know what our life would be like without the Internet,...
How can I use php IPAM as an auxiliary tool in Pandora FMS?
Content: php IPAM: Check IP addresses and all their changes php IPAM and Pandora FMS phpIPAM Numerical practice (IP calculators) Installation of php IPAM Subnetworks Creation of users and groups in php IPAM IP calculator Exploration of devices...
The role of a system administrator
Are you a System Administrator? Do you need to hire one? Well, this is quite common! It is one of the most popular job positions out there right now. If we had to think about one job position with a massive boom in the last years, then this...
Poor customer service; some sentences to avoid in Customer Service
Be very careful with your words! Words are like weapons and sometimes, people can utter words that they don't mean. And when it comes to customer service, letting your language get out of hand can have serious consequences. When a person...
If you want different results, then do not do the same things’ Develop software in a different way!
Rolling Release Software: Learn all about it here "Rolling Release software" is a model that has been extended in recent years due to the rise of the Internet and the technological development of its users. In Pandora FMS we announced in March...
Learn to interact with your customers through relational Marketing
What is a customer? Is it money with legs? Is it a friend? Is it someone you want to benefit from? Is it someone to help? The way of thinking about clients is fundamental when it comes to understanding a business. Many things can depend on this...
15 reasons why people feel the impulse to buy
Do you need to buy? Maybe you don't need to, but you want to. Human beings are complex and contradictory. When it comes to fulfilling our desires and needs, we are driven by diverse forces, which often add up to each other. It can help to learn...
The profile of a Technical support analyst
The position of the technical support analyst is an emergent work position. Information technologies encompass everything and nowadays more companies provide services in which information technology is essential. In addition to this, new...
12 Google facts that you may not know
Everybody knows Google, right? It is the most widely used search engine in the world. Even though it is only in his twenties ( it started in 1998), it seems that it has been around all its life. Google's history begins in 1995, when two Stanford...
Computer overheating. What can I do in order to avoid this?
When summer arrives... the temperature of your laptop gets quite warm, so you go mental and you start to panic. Well, you are not the only one! One of the qualities of laptops is that they tend to overheat more often than computers; this is...
How to understand customer needs
When a customer looks at the products or services offered by a company, he or she usually does so for one of these two reasons (which often complement each other): They need something. They have a desire. The mechanisms of the desire of buying...
Supercomputers: Several reasons to love them
Supercomputers: What are they for? What is the Top500? Supercomputers are not well known to the general public, but they influence our lives more than you might think. These are supercomputers, these huge gadgets, which occupy large, quiet and...
10 useful customer service skills
Are you a customer service agent or do you want to become one? Are you the head of the customer service department? Do you want to find out some customer service skills? Are you a NASA astronaut? Don’t worry, you can also read this article!...
Computing Monitoring. Pandora FMS + eHorus
Computer monitoring, inventory and remote control; a natural relationship What do computer monitoring tools, inventory tools and remote control tools have to do with computer systems? This is a question that human beings have been asking...
Pandora FMS vs IA Skynet. I have no mouth and I must monitor
I have no mouth and I must scream. Are we afraid of AI? We crave it and we are afraid of it in equal parts. Artificial Intelligence is on our horizon. A closer and nearer horizon. We can almost touch it with our fingers.... Will it solve...
Social media customer service
Everyone talks about social networks. Everyone uses social networks. Everyone's on social networks. Not your company? Okay, being on social networks is not mandatory, and in fact it has both advantages and disadvantages, but if you have chosen...
What is an algorithm? Learn about the most famous algorithms.
Mohammed Ibn Musa-al-Khwarizmi is a mathematician and creator of the term: “algorithm”, this term has become a buzzword, thanks to the rise of artificial intelligence. Algorithms to suggest a possible match, algorithms to invest in stock...
What does IoT need to thrive? Interoperability comes into play
Interoperability in IoT; a key factor for its development The transformative potential of the Internet of Things is obvious, and many companies are aware of this. With the development of the new 5G networks, the Internet of Things will grow...