PANDORA FMS PROFESSIONAL SUPPORT

We are experts in Pandora FMS. You won’t find a team like ours.

We guarantee service continuity and offer support to the technical teams that manage Pandora FMS.

We include our professional support within the Enterprise license. We have been solving problems for over 10 years, providing our services to all types of companies, both locally and internationally.

Are you a Pandora FMS client? Go to our support portal:

professional support with pandora fms featured license
Fast and efficient professional support monitoring technical icon
24/7 Support support monitoring technical icon
Controlled SLA support monitoring technical icon
Multilingual support monitoring technical icon

Fast and efficient professional support

24/7 Support

Controlled SLA

Multilingual

Offered by the same people who develop Pandora FMS.

Offered by Ártica ST engineers, creators of Pandora FMS.

Our support procedures include strict SLA monitoring.

We have a team of technicians who can assist you in both English and Spanish.

Fast and efficient professional support monitoring technical icon

Fast and efficient professional support

Offered by the same people who develop Pandora FMS.

24/7 Support support monitoring technical icon

24/7 Support

Offered by Ártica ST engineers, creators of Pandora FMS.

Controlled SLA support monitoring technical icon

Controlled SLA

Our support procedures include strict SLA monitoring.

Multilingual support monitoring technical icon

Multilingual

We have a team of technicians who can assist you in both English and Spanish.

Get started on your monitoring today

Support Levels

Support featuresLite & Enterprise24/7
TroubleshootingYesYes
Questions and AnswersYesYes
Support via webYesYes
Support via phoneNo24/7
Max. Response Time (*)4hImmediate
Emergency responseNoYes
Plugin developmentNoNo

(*) We will help you to solve any problem related to Pandora FMS, but in no case we will operate your system for you, nor will we remotely install any component, nor will we perform backups or restorations or any maintenance task of the base system.

Support limitsLITEEnterprise24/7
Tickets per year3UnlimitedUnlimited
Updates per yearUnlimitedUnlimitedUnlimited

 

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