Monitoring as a service: an alternative to the talent shortage

Press releases 2022

Madrid, June 7, 2022.- There is a wide range of solutions offered by Monitoring as a Service to a company, from performing an analysis to detect the root cause of the problem to determining the path of the failure. However, one of the most important and obvious benefits is solving the training problems of the workers involved or why not the shortage of talent of these workers. The increase in the amount of information available in companies, and the obligation to be able to manage this IT structure properly means that workers must constantly be as qualified as possible.

In addition, the increasing importance of IT means that infrastructure managers have a certain amount of work overload. Something that doesn’t happen with a monitoring system. On the contrary, Monitoring as a Service sets a theoretical bridge between technology and business, drawing an outline where you can easily detect where the source of the problem is and saving time and work for the operating team.

Monitoring reduces the importance of the traditional involvement of people from different areas of the organization and the overload of work that one of the managers in this process may have. To sum up, monitoring systems control all data and allow access to information from the same platform, preventing those in charge of this area from having to overwatch several fronts without fully focusing on a single one. There is where inactivity cost is reduced too.

“You must take into account that the transformation of a given company implies that there is more software.  And, therefore, more technology-relying business areas. Those are changes that imply the need to hire more competent profiles.  Everything with the goal of fitting all pieces perfectly, both the computer and its software as well as the network and the technician that operates it,” explains Sancho Lerena, CEO of Pandora FMS, international reference in monitoring.

An example of this need is that the growth of hybrid infrastructures is 25% per year according to IDC data. Therefore, many companies are taking their chances on taking out their IT monitoring infrastructure to save money and especially time.

This process of getting the entire IT information arrangement under the umbrella of the same system also helps infrastructure managers, as they have higher capacity to manage logs. On the one hand, it collects all the data despite the fact that there is a large volume. And, secondly, it concentrates access to all that information on a single centralized console.

In conclusion, you get over the lack of time for workers to be aware of key tasks such as security or data management. It also gets rid of the possible lack of capacity to adapt to the different operating systems that may be within in the same company. And, lastly, the workload involved in facing a constant data flow where any minimal error must be detected is minimized. Systems such as Splunk, Datadog or Pandora FMS itself help in the process.

By monitoring, it is possible to use the information in a reactive way, anticipating problems and alerts received; preventive, since analyses are obtained that help to be prepared for any worst-case scenario; and retrospective, since the crises experienced are also studied to find out the extent of their impact and know how to act correctly in future occasions.