Pandora FMS vs. NinjaOne
Do you manage IT or just run scripts from a nice console?
Pandora FMS goes beyond patching and superficial automation: it monitors, controls and anticipates problems before they arrive.
Price comparison
How much can you save?
Save more with Pandora FMS: no hidden costs or sensor restrictions.
Pay only for what you need, with no limitations on the scalability of your monitoring.
devices
PANDORA FMS
FREE
year
2.100€
year
devices
PANDORA FMS
2.350€
year
4.200€
year
devices
PANDORA FMS
9.144€
year
16.033€
year
devices
PANDORA FMS
16.033€
year
30.000€
year
Prices per year, in euros, license per subscription. NinjaOne reduces the price per device as volume increases, but does not publish official rates.
Costs do not include additional features such as antivirus, backup, ticketing or dedicated remote control, which are billed separately.
Why keep paying more for less?
NinjaOne only gives you a tool, but Pandora FMS gives you real visibility, complete control and unlimited scalability.
Find out why more and more MSPs and IT teams choose us as their most complete tool. Try Pandora FMS for free →
Advantages and limitations of each solution
Pandora FMS
- Unified IT monitoring and management platform:
Includes functionalities such as network monitoring, servers, applications, cloud services, RMM inventory, inventory, intelligent alerts and all from a single console. - Simple, transparent and more economical licensing on a large scale:
There is no charge per module or per additional function. The cost is calculated per number of devices, with no other extras. It is easy to calculate short and long term costs. - Increased capacity for real monitoring (not only endpoint management):
NinjaOne focuses on endpoint management. Pandora FMS goes further: it monitors switches, routers, firewalls, cloud services, databases and business transactions. It is ideal for mixed, complex and growing infrastructures. - Flexible deployment; on-premise, cloud or SaaS (MaaS):
Adapts to the customer’s environment, including isolated, regulated environments or without external connectivity. - Expert technical support, close and without hidden costs:
It offers direct support in Spanish and English, with real support from deployment to operation. Unlike other products, support is not segmented by module or scaled by function, and does not require contracting additional packages. - Cloud monitoring, log collection and unified events:
It allows monitoring multi-cloud and hybrid environments (AWS, Azure, Google Cloud) with native metrics, SNMP, WMI, REST APIs and custom agents. In addition, it incorporates centralized log collection (Syslog, Windows Event Viewer, text files, etc.) with advanced event correlation. - Customer-oriented reporting with customizable KPIs and real SLAs:
Allows you to define critical services, associate key performance indicators (KPIs) to them and generate automatic reports by customer or business unit. Includes SLA metrics, historical, alerts, availability and service health metrics, ideal for MSPs or IT departments with monthly reporting.
NinjaOne
- Modern and extremely user-friendly interface:
It is designed with an intuitive UI oriented towards MSPs and support technicians, with a very low learning curve. Everything is focused on the endpoint, allowing fast action without the need to know protocols or network topologies. - Exclusive focus on endpoint management with high functional maturity:
It is 100% specialized in the proactive management of endpoints (laptops, PCs, servers), with a structure optimized just for that. Its focus is fine-tuned for Help Desk, technical support and MSPs that do not need to monitor networks, cloud or complex services. - Direct integration with leading backup and EDR solutions:
It offers native and commercial integration with third-party solutions such as Bitdefender, SentinelOne and NinjaBackup, with centralized management from its console. Although Pandora allows integration via API, NinjaOne delivers it ready to use, without the need for additional technical configuration. - Native integration with PSA and MSP billing tools:
It integrates directly with platforms such as ConnectWise, Autotask and HaloPSA, allowing MSPs to automate billing by device, by customer or by usage. This is key in environments where monitoring is directly linked to service profitability.
Pandora FMS
- It is not as well known in the English-speaking market:
It has a greater presence in Europe and Latin America, while NinjaOne enjoys more visibility in the US and UK. - Slightly longer configuration curve at the beginning:
Being more flexible and modular, it requires defining thresholds, templates and services in more detail. - Requires infrastructure if on-premise is chosen:
If not opting for MaaS (SaaS) version, Needs own instance. - It does not include antivirus or backup as integrated products:
It does not incorporate commercial AV or backup solutions within its console, as Ninja does with Bitdefender or NinjaBackup. - It requires more technical vision to exploit its full potential:
It can do much more than NinjaOne, but to take advantage of advanced functionalities such as service monitoring, event correlation or ITSM integration, a more technical profile is needed.
NinjaOne
- Limited coverage; only manages endpoints, not the entire infrastructure:
Focuses on managing PCs, laptops and servers, but does not monitor switches, routers, databases, critical services, cloud, or business processes. - Exclusively SaaS model with no on-premise or hybrid option:
Can only be deployed in the Ninja cloud. There is no possibility to install it in own infrastructures. - High total cost to grow: each module is paid for separately:
It has a seemingly simple model, but adding antivirus, backup, remote control, ticketing or custom scripts involves contracting additional services with costs per device. - Low capacity for advanced reporting or business visibility:
It is designed for technicians: its reporting is focused on tasks, patches and simple alerts. It does not allow the generation of SLA reports, compliance, indicators by business unit, or multi-area dashboards, which limits strategic visibility for management. - Strong technological dependence on the manufacturer:
Operates as a “closed box”: no real backend access, database or technical customization option. - Limitations in event correlation and contextual analysis:
Manages basic alerts per device, but does not have an event correlation engine that correlates failures between systems, networks and services. - Poor adaptability to industrial, legacy or specific environments:
It is highly oriented to modern office IT environments, but is not ready to monitor industrial environments (IoT, Modbus, MQTT), legacy systems or specialized hardware.
Why choose Pandora FMS over NinjaOne?
NinjaOne is agile, but limited, if you only need to patch machines and launch scripts, it may be enough. But if you are looking for a complete solution that monitors your entire infrastructure, with real visibility and sustainable costs, Pandora FMS is several steps ahead.
Accessible, expert technical support in your language
From the first contact, Pandora offers direct assistance in English or Spanish, without intermediate steps or impersonal forms. A key advantage in critical environments where agility and technical knowledge are valued.
Complete view of your IT infrastructure
Pandora FMS goes beyond endpoints: it allows you to monitor networks, servers, databases, applications, cloud environments, industrial environments, mainframes and more. A solution designed for those who need total control over the infrastructure, not just the endpoint.
Maximum compatibility with hybrid, legacy and heterogeneous environments
It supports both legacy technologies (SNMP, WMI, SSH) and modern technologies (REST API, Kubernetes), all from a single console. This translates into time savings, reduced tooling and greater operational efficiency.
Lower total cost of ownership and transparent scalability
With Pandora, there are no separate payments for modules, functionalities or key integrations. Everything is included in a single license per device, with no extra costs for backup, remote control or antivirus. Facilitating financial planning and avoiding price escalation as the infrastructure grows.
Advanced features for MSPs and business reporting (SLA, KPI, automatic reporting)
Allows you to define critical services, associate KPIs to them and generate scheduled reports by customer, unit or team, including availability and SLA compliance metrics. Perfect for environments where visibility of results and traceability to third parties or management is required.
Flexible implementation according to regulatory or technical requirements
Pandora can be deployed on-premise, in private cloud or as a SaaS (MaaS) service, making it suitable for regulated industries or those with specific data sovereignty needs. NinjaOne, being cloud-only, falls outside many of these options.
Typical use cases
Pandora FMS
- A company with globally distributed critical operations: A company with offices, factories or data centers in multiple countries, where unified visibility of the entire IT operation is required, with varying levels of permissions by region and decentralized technical teams.
- Managed Service Provider (MSP) with clients from different sectors: An MSP that manages complex multi-client environments, including networks, cloud, servers and equipment. It offers true multitenancy, per-client SLAs, scheduled reporting and customized views, facilitating a premium and scalable service.
- Public administration with regulatory requirements and high security: A government agency with ENS compliance, on-premise control and traceability requirements. Deployed on your own infrastructure, it offers full auditing, inventory, secure remote control and full visibility, without relying on external cloud solutions.
- Corporation with mixed infrastructure and legacy systems: A company that maintains databases on physical servers, cloud applications and legacy devices. It adapts to old and modern technologies, and offers event correlation, inventory and business process monitoring, facilitating strategic decisions.
- Financial entity focused on continuity and SLA: A bank or fintech that needs 24×7 continuous monitoring, transaction traceability and early alerts to meet their SLAs. Allows to define critical services, associate them with KPIs and generate automatic reports for internal or external reporting.
- University or educational institution with distributed campus: Infrastructure with multiple buildings, laboratories, classrooms and online services. It offers network monitoring, servers, teaching applications and printing systems, with a single point of control and centralized alerts.
- Company with data sovereignty policies or isolated environments: Healthcare, defense or energy companies that cannot use SaaS for legal or security reasons. It can be deployed completely on-premise and operate without an Internet connection, maintaining advanced local monitoring and full operational autonomy.
NinjaOne
- Small/medium MSP focused on end-user support: A managed service provider that remotely supports small businesses with few servers and many laptops. It allows you to manage patches, launch scripts, monitor computers, update software and maintain inventory from a single pane of glass, without the need for network monitoring or complex services.
- IT department of a company with 100-300 employees and cloud environment: An SMB with infrastructure primarily in the cloud (Google Workspace, Microsoft 365) and distributed laptops. Offers fast remote control, basic automation and endpoint maintenance without the need for network monitoring or integration with complex systems.
- Internal Help Desk of an educational institution: A technical support team that manages classrooms, administration computers and faculty laptops. They can patch systems, install software remotely and automate routine tasks, without requiring advanced monitoring tools.
- Service company that outsources its minimal IT management to a provider: The provider uses NinjaOne to offer basic proactive maintenance (patch control, antivirus and equipment connectivity), without the need to have deep visibility of the business or the network. Perfect for environments where agile support is more important than monitoring critical processes or SLAs.
- Consulting or professional firms with minimum IT support: Legal, accounting or engineering firms that do not have a dedicated IT department and contract basic external support. NinjaOne becomes the vendor’s tool to keep the IT infrastructure secure and functional with minimal intervention from the end customer.
Real cases
User feedback
“Pandora FMS allows you to automate repetitive tasks and manage complex infrastructures with great detail and flexibility.”
Omar B. – Electronic Engineering
“NinjaOne stands out for its ease of use and speed of start-up, although with limitations in advanced functionalities.”
Robert M. – Computer security
Pandora FMS is a modern, complete and scalable alternative already used by hundreds of companies to overcome growth barriers. You can read all the reviews that G2 users post about Pandora FMS right here →
Comparative Ratings
(G2 – March 2025)
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Forget about patches and loose parts
Pandora FMS sees it all, controls it all, and what’s more, you pay less
Hundreds of MSPs and IT teams have already left fragmented tools behind. Try Pandora FMS for free and make the leap to an untethered monitoring solution.
