Integration with Microsoft Office 365® Mail Server Protocols

• Go to https://portal.azure.com/.
• → Search for Azure Active Directory®.
• → In the side menu, select App registrations (App registrations).

1. Click on New registration.
2. Fill in the fields:

• Name: Descriptive name (e.g. PANDORA).
• Supported account types: Select according to needs (for example: Accounts in this organizational directory only).
• Redirect URI (optional):

• Type: Web.
• URL: Example → http://localhost/pandora

• Click on Register.

After registration, on the main page of the application, you will see:

• Application (client) ID: → This is your Client ID.
• Directory (tenant) ID: → This is your Tenant ID.

1. In the side menu, select Certificates & secrets.
2. On the Client secrets tab, click on + New client secret.
3. Add a description and duration (e.g., 6 or 12 months).
4. Click on Add.
5. Copy the value immediately, as it is shown only once → this is your Client Secret.

See also “Connection as a non-administrator user”.

1. Go to the Authentication section.
2. Under Platform configurations, select Add a platform → Web.
3. In Redirect URIs, add all valid URLs where your app will receive the token, for example:

http://localhost/pandora

http://localhost/pandoraitsm/godmode/godmode/setup/setup_mail

• Go to Azure Portal → Azure Active Directory → Application registrations → select the registered app → API permissions.

• Then go to Azure AD → Enterprise apps → User settings → Consent and permissions → User consent settings.

• Generate Client secrets (in Azure Portal → Application registrations → your app → Certificates and secrets). Copy the Value and enter it in the ITSM POP/IMAP Secret field (you must regenerate this every time you make changes to permissions).

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