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Integration with Pandora RC
Pandora RC (formerly called eHorus) is a remote computer management system that relies on the cloud (Software as a Service or SaaS) to connect to computers, regardless of changes in IP address, firewalls or other network changes.
Setup
Setup → Setup → Pandora RC menu.
In Enable Pandora RC box, check Yes and click on its own Update button in gray color to save the changes. The first time the integration is enabled, the following inventory item types will be automatically added to the database: Computer and Pandora agents.
Pandora RC client is only available for inventory items that have a type with a field called eHorus Id. This field must store the identifier of the Pandora RC agent related to the inventory item.
Once activated, the user, password, name of the portal that hosts the API and its corresponding port (by default 443) must be correctly configured.
A check can be performed from the same section using the Test button. If the result is correct, the integration will be correctly enabled.
To save the user credentials and other values, use the green Update button in the lower right corner.
Remote connection to equipment
Once the integration is complete, the next step is to have the inventory items configured with the eHorus Id field active. You may create an inventory Computer item, through the menu CMDB → Create new object by entering an item name and clicking Create.
When successfully created, it will display a link with the description Click here to continue working with Object #XXX, where XXX will be the identifier assigned to the database and clicking there will allow editing the newly created item.
Go to Custom fiels section, in the eHorus id field, enter the corresponding value and click Update changes to save the value.
Then click on the icon with three dots in the upper right corner to display a pop-up menu and select the corresponding option. If successful, it will ask for the agent password, which should be entered as quickly as possible.
When accessing, you will have all the details of Pandora RC agent, being able to navigate through the Processes, Terminal, Display, Services and Files modes as long as they are enabled in the eHorus agent installed.
It is essential for the proper functioning of this integration for the Apache server to have the following parameter configured:
Header always set X-Frame-Options “SAMEORIGIN”
