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Integration with Pandora RC
Pandora RC (formerly called eHorus) is a remote computer management system that relies on the “cloud” (Software as a Service or SaaS) to connect to computers, regardless of changes in IP address, firewalls or other changes in the network.
Configuration
Setup → Setup → Pandora RC menu.
In the Enable Pandora RC box you must check Yes and click on its own Update button in gray color to save this change. The first time the integration is enabled, the following inventory object types will be automatically added to the database: Computer and Pandora agents.
The Pandora RC client is only available for inventory objects that have a type with a field called eHorus Id. This field must store the identifier of the Pandora RC agent related to the inventory object.
Once activated, the user, password, name of the portal that hosts the API and its corresponding port (by default 443) must be correctly configured.
A check can be performed from the same section using the Test button. If the result is correct, the integration will be correctly enabled.
To save the user credentials and other values, use the green Update button in the lower right corner.
Remote connection to equipment
Once the integration is complete, the next step is to have the inventory objects configured with the eHorus Id field active. You can create an inventory object of type Computer, menu CMDB → Create new object by placing an object name and pressing the Create button.
When successfully created it will display a link with the description Click here to continue working with Object #XXX, where XXX will be the identifier assigned in the database and clicking there will allow editing the newly created object.
Go to Custom fiels section, in the eHorus id field, enter the corresponding value and click Update changes to save the value.
Then click on the icon with three dots in the upper right corner to display a pop-up menu and select the corresponding option. If successful, it will ask for the agent's password, which should be entered as quickly as possible.
When accessing you will have all the details of the Pandora RC agent, being able to navigate through the Processes, Terminal, Display, Services and Files modes as long as they are enabled in the eHorus agent installed.
It is essential for the correct functioning of this integration that the Apache server has the following parameter configured:
Header always set X-Frame-Options “SAMEORIGIN”
