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Technical Annexes

Technical Annexes

Pandora ITSM installation on EL 8
Installing Pandora ITSM on Ubuntu Server 22
Upgrading from MySQL 5.7 to MySQL 8

documentation

English documentation

Technical Annexes

Upgrading from MySQL 5.7 to MySQL 8

Installing Pandora ITSM on Ubuntu Server 22

Pandora ITSM installation on EL 8

Management of users, permissions, groups

Pandora ITSM Upgrade

Pandora ITSM Interface

Ticketing and Support

Support and Workflow

Email support and management

Support and Knowledge Base

Support and Downloads

Inventory and CMDB

Customer Management CRM

Project Management

Time management

Chatbot and Artificial Intelligence

Advanced settings

Integration with Pandora RC

Integration with Pandora FMS

Pandora ITSM API

Versioning of Pandora ITSM

Integration with Microsoft Office 365 mail server protocols

Product

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Security
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Distributed monitoring
Maximum scalability
Integrations
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Network monitoring
Log monitoring
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UX monitoring
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Security
SAP monitoring
IBM i monitoring

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MSP monitoring
IT Management
Remote control

Resources

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Documentation
Source code
Blog
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Discord
Our history
Plugins

Support

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Training & Certifications
Library
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On-Premise vs SaaS
Types of users roles
Services
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Help Desk
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Project management
Time management
Reports
CRM

Product

Product overview
Total devices based
Total users based

Solutions

Remote control
Server Remote Control
Remote Desktop
On-premise or Cloud

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