Client case cajasol
Credit foundational institution
Monte de Piedad and Caja de Ahorros San Fernando of Guadalajara, Huelva, Jerez and Sevilla, CAJASOL, is a non-profit private credit institution of a foundational and social nature, which focuses its activity on the achievement of public interest purposes.
STARTING POINT
Our plant consists of about 250 servers with applications used by a total of 6000 internal customers and several million customers of the entity and we need to reduce incident resolution times, for which we need a system that warns us even before the user notices it and that also narrows the problem, so that we can find a solution sooner.
We started with two other systems, also open source, each covering a different task. The first, with agents installed on remote servers, provided information on system resources.
The second, with no agents installed, provided information on the services that were available based on port checks, SQL queries and other scripts designed specifically for this purpose.
āPandora FMS already had all the required functionalities built in and it also had a very user-friendly console. In addition to its great compatibility for different checking methods.ā
Mariano DĆaz Valdecantos. Architecture and Operations
WHY PANDORA FMS?
We evaluated other alternatives, both proprietary and open source systems, and Pandora FMS was the one that best met our expectations.
In the implementation of the Project we have counted with the collaboration of El Sendero, official partner of Pandora FMS, developing an implementation that included:
Ā Graphic customization of the tool and its integration with the corporate image of the entity.
Ā Control consoles for operators and administrators, with limited access to common operations according to each profile.
Ā The implementation and configuration of some 240 customized agents among data services, network monitoring, storage services, web applications, etc.
Ā The definition of alert thresholds.
Ā The development of user and administration documentation for the tool.
Ā A training plan based on face-to-face sessions for users, operators and system administrators.
BENEFITS OF PANDORA FMS
Ā Single interface to access information with different roles.
Ā Unify monitoring in a single tool.
Ā Easy installation of the agent and automatic registration in the console.
Ā Real-time information on alerts via e-mail.
Ā Convenient access to historical data.
Ā Possibility of creating visual consoles easily.
Ā Checks of the CICs of our HOST.
Ā Backup checks through BRS.
Ā Possibility of defining module-dependent services through weights.
āIn addition to all this, a system like Pandora FMS allows us to save costs compared to similar solutions.ā
Mariano DĆaz Valdecantos. Architecture and Operations
Doubts, suggestions or comments?
Does our proposal sound appealing?
