OUM #104

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489

Improved the number of columns in custom SQL reports in PDF format.

N/A

2007

New Vacation Request, Offer, and Approval feature. The user profile VCM is added to be able to make holiday requests on behalf of another person.

N/A

2050

• Related: 2221

Effectively incorporated the chat feature for the use of incident support. Support conversations between dedicated operators and people involved in a ticket can be added as Work Units (UT) and add up time worked. You may create as many chat channels as you need and optionally add AI to them.

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1628

• Related: 13185

Improved the Web Console header, including the search box and side menu, for both the default theme and the dark theme. A quick pop-up menu was also incorporated by clicking on the dots icon in tickets to clearly and accurately access the most used options.

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1665

• Related: MR 97

Updated the Update Manager URL.

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2055

Added vacation status to personal listing (menu People→Time tracker→Team).

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2067

In support reports, aligned the graphs and in the general project report, aligned the parameter buttons.

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2077

• Related: MR 97

Added invoice generation feature in its final version unless it is to correct some errata.

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2078

Added multiple references in invoices.

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2156

• Related: 2152, 2153 and 2154

o prevent loop behavior, created a new token called Send email to workunit creator and disabled it by default.

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2211

mplemented a rounding to two decimal places in the list of invoices (menu CRM→Invoices) for the amounts (base, tax, etc.).

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1744

In the creation and editing of inventory items, fixed user association with said items.

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1782

In the list ofe tickets (menu Support→All tickets) fixed parent ticket assignment feature in the option of Bulk operations of selected items.

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2013

Fixed cron execution so that it automatically takes the first superadmin registered and active in the user list.

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2014

Fixed configuration (and synchronization) of remote inventory on PFMS nodes.

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2018

Fixed customer ticket report, so that, by default, it shows the data of the last month (unless the user specifies another period). Added a summary at the end of the report too.

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2019

Fixed filters by company and user in the Detailed Operator Report (menu Reports→Support→Operator detailed report).

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2020

• Related: MR 97, 2288

Fixed date selectors in support reports, except for Detailed report of ticket, when choosing the custom period option. Also set the closing selection date to value None by default for both the tickets closed and those without a closing date.

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2045

Fixed custom field editing in section Types of contract to show which type of contract is being edited.

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2113

• Related: MR 97, 1942, 2007

Fixed and updated 23 email report templates, including reviewing macros.

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2134

Fixed the quick ticket finder built into the left side menu to return 15 results at once.

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2146

Fixed the Project activity graph in New project to show the notice of No data to show.

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2151

Fixed name and description display of the download folder in the downloads section.

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2167

Fixed ticket display through an applied filter to sort by ID, always keeping filter values.

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2170

For the list ticket custom field (Experience in this field), if not mandatory, the word Empty is displayed to indicate that it is an empty field.

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2171

Fixed ticket preview for both the default theme and the dark theme by performing an integrated search in the left side menu (option Support).

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2186

Fixed task status (and the translations of said statuses) in project reports (menu Reports →Project management→ Project bundle of hours report) in addition to correcting work unit filtering into tasks according to the requested month.

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2193

Fixed missing dependency detection routine (component php-xml).

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2185

Fixed the report of monthly hours used in a project, to include, in addition to the hours of ticket, the hours worked directly on the tasks. Fixed it to show summary whether or not it has recurrence.

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2195

Placed the Apply filters button in the ticket search engine as the default button for the keyboard and the reverse button (Show exclude results), which is used less frequently, only to be used by means of the mouse.

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2198

Rounded the values in project graphs to a maximum of two decimal places for display by Web Console.

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2199

Added help message in the Web Console for the correct configuration of the Public URL.

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2203

• Related: MR 97, 2068, 2254

Fixed the language nomenclatures in the database, which affects, for example, the invoice generation languages.

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2237

Fixed ticket activity period tickets in the Tactical View.

17725

2244

Fixed ticket download in CSV format for users with Incident Manager profile.

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2255

Fixed the following sections for use with the dark theme:

• Chatbot channel
• Chatbot users
• Timetracker
• General vacation calendar

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2262

Fixed the report to export holidays (menu Reports→People management→Export vacation report) to always show all selected users, with or without assigned vacation days.

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2263

Fixed the display of the button to stop the Time tracker (menu People→Time tracker→Activity) in the mobile phone view.

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2275

Fixed the references and paths for when PITSM is installed with a "location" other than the default values.

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2285

Fixed milestone addition to projects so that it is displayed only on the date indicated in said milestone.

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2305

Fixed Owner user error when closing a ticket if it is a Standalone user.

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2315

Fixed several errors in the people report export in each of the fields, in CSV format.