CLIENT CASE uniway
Uniway was a pioneer in creating one of the first commercial data centers in Madrid (Spain)
Uniway began its activity in 1999 and since then has maintained a constant line of innovation in technological solutions for companies and cloud services from its own platform. Our clients are mainly corporations, as well as large and medium-sized companies with whom we maintain a relationship of continuity, offering a service adapted to their needs in a changing and highly competitive environment.
STARTING POINT
We have highly specialized professionals in the administration, operation and integration of highly complex corporate platforms and applications such as SAP, SAP HANA, Oracle, SQL Server, vmWare, among others.
In terms of business continuity and systems contingency, Uniway is a specialist as it has everything structured under a set of services called Business Continuity Suite.
Uniway is ISO 27001 certified for the provision of Cloud Computing services from our data center facilities.
PROJECT’S CHALLENGE
OneVision is a tool created and developed by Uniway so that our clients can control their physical and virtual IT assets globally, both at a technical and cost level. With OneVision, it is possible to share information between our customers and our technical and financial departments.
“By integrating all monitoring into Pandora FMS, all information is accessible through a single screen, which fits Uniway’s philosophy.”
Hassan Kalantari Founder and CEO of Uniway
Similar to an airplane dashboard, with this tool our customers can check the capacity of their servers, incidents and costs, active contracts, and they can also geolocate them by country and city.
Uniway had more than four different monitoring tools, some proprietary and hardware dependent (air conditioning, energy systems, etc.), others dependent on the commercial software they support (SAP, Oracle, SQL Server) and others generalist, but which were incompatible with OneVision (Nagios and PRTG).
WHY PANDORA FMS?
Thanks to Pandora FMS, Uniway has saved not only the PRTG license, but also the cost of a Nagios technician and the complementary monitoring products of technologies such as SAP or Oracle. By integrating all monitoring into Pandora FMS, all information is accessible through a single screen, which fits with the OneVision philosophy.
Within this tool, Pandora FMS has a relevant role through its REST API, since OneVision works as a dashboard for the client that includes, among many other functions, monitoring.
In this way, Pandora FMS is a key piece for the management of the infrastructure by Uniway’s operation, as well as for the operational information offered to the client. All with the same tool, individualized for each client, without duplication of licenses, operators or processes.
PANDORA FMS BENEFITS
Through the official Pandora FMS training we were able to train two technicians who carried out the entire migration process by their own means. For the integration with OneVision we did not even have to hire consulting or development days, but through support and documentation they were able to integrate it by themselves.
For the client, who previously did not have their own monitoring view, everything was an advantage, since we were able to offer them a high level of detail as well as historical data.
Thanks to Pandora FMS we have been able to offer a new and differentiating service to our clients. We managed to save more than 70% compared to previous monitoring costs, in addition to the benefits that Pandora FMS has brought by increasing the satisfaction of our customers.
We have managed to implement the OneVision tool in 100% of our clients, where Pandora FMS plays a key role in guaranteeing the proper functioning of our services.
“The sense of transparency and control is one of the reasons customers continue to trust Uniway, and with Pandora FMS we have strengthened this relationship of trust.”
Hassan Kalantari Founder and CEO of Uniway
Doubts, suggestions or comments?
Does our proposal sound appealing?