OUM #103

N/A

1570

• Related: MR 96

Added the Task Fixed Expenses feature for each task.

N/A

1572

New report for projects with detailed expenses (menu Reports → Project Management → Project expense report).

N/A

1578

Added filter by "milestone" to project reports.

N/A

1628

Added option to attach files internally / privately in workunits.

N/A

1705

Added option to configure a response delimiter in emails.

N/A

1760

Added notification email of hours consumed/expired in projects.

N/A

1779

Added post processed to reduce the size of an image uploaded by workunit.

N/A

1837/1859

Fully refactored PandoraITSM graphical interface and its mobile interface.

N/A

1853

Added default dashboard on new installations.

N/A

1862

Added option to create custom fields in the Leads section of the CRM and filter them in the general search.

N/A

1864

Fully refactored the Time Tracker section.

N/A<

1865

Added Chromium as a dependency for generating graphs and reports.

N/A

1868/1869/1870/1871

Improved reporting.

N/A

1872

Added new fields in the Workflows section.

N/A

1873

Added option to limit time on operations tasks.

N/A

1874

Added auto-response in operations workunits when hours expire.

N/A

1875

Added notice of % of remaining hours consumption of a project to workflows.

N/A

1877

Added action to clone existing mail templates.

N/A

1887

Added limitation and visual and audible warning of maximum hours in the working day of the Time Tracker.

N/A

1888

Added action to clone existing workflows.

N/A

1934

Repositioned fields in a project's task view.

N/A

1935

Added new fields to the “create task” view of a project.

N/A

1939

Added token to notify users that the hours indicated in the workunit exceed the limit established in the project.

N/A

1942

Added feature to mention users with “@” in workunits.

N/A

1974

Improved resolution reports.

N/A

1978

Improved bespoke reporting.

N/A

2040

Replaced the path of the /apiv1 by the new /apiv2.

N/A

1496

Changed templates for email messages in their content and presentation (new format).

N/A

1921

Reconfigured the maximum file upload values for PHP so that they are subject in order of hierarchy: memory_limit >= post_max_size >= upload_max_filesizeand, if the case is not properly configured, a warning message will be displayed encouraging correction.

N/A

1859

Added mail attachment size limitation to a maximum of 3Mb.

N/A

1938

Centos 7 is no longer a supported operating system. Added Ubuntu Server to the installer.

N/A

1954

Added response stamp detection in the setup to capture responses through email.

N/A

1982

Added New "Extra Vacation" Flag.

N/A

1988

Added TinyCME to the "description" field of the contracts.

N/A

1767

• Related: MR 96

Fixed the images used in the headers and footers of email messages, thus controlling them to a maximum of 200 pixels in height and a maximum size of 500 kilobandtes.

N/A

1878

• Related: 1865

Updated graphs to Chart.js which corrects the unwanted behavior of displaanding entities in the text of the graph description pop-up window.

N/A

1889

Fixed the error message to be presented when a normal user is assigned to log in band means of LDAP and the connection parameters corresponding to LDAP have not been configured.

N/A

1894

• Related: 1837

Visualland enhanced the Web Console, the welcome message windows, version update window and confirmation or denial messages of saving and/or creation processes.

N/A

1897

• Related: 1268 and 1951

Fixed the copy web link button to share a support ticket and its corresponding dashboard.

N/A

1911

Fixed the feature for adding users associated with an inventory item to save changes to the database.

N/A

1912

Fixed the ticket list widget to load data correctly from the fields indicated for an incident.

N/A

1916

Fixed the button to export vacation reports (menu Reports → People management → Export vacation report).

N/A

1919

Fixed user owner changes in the quick edit of a ticket. Verified that the standard editing continues to work as usual.

N/A

1923

• Related: 1837

Fixed the description column in the Company role list, by shortening it and showing its full content if it is clicked.

16892

1924

• Related: 1836

Fixed authentication settings in Web Console when previously configured by Active Directory®.

16915

1925

Fixed both ticket type creation and editing to work with commas as list value separators.

N/A

1927

Fixed character encoding in inventory import with CSV file, to achieve a successful process.

N/A

1929

Fixed the Actions column in the Workflow rules view of the Projects section for the operation condition that links to the following rule.

N/A

1931

Fixed Pandora ITSM online installation to install Node.js according to the new standards of said software.

16931

1932

Fixed escaped character insert in group editing, both "parents" and "children", which broke the way of displaying the selection lists. Fixed also which groups are listed depending on the type of chosen ticket.

N/A

1936

Fixed the activity time meter (Personas section), so that users without a profile and/or group can make use of this utility.

N/A

1945

Fixed pass (green) or fail (red) colors in the SLA widget.

N/A

1946

Fixed the statistics by state widget to load and calculate data correctly. This also corrects results in reports (menu Reports → Support → Support report).

N/A

1947

Fixed the widget for statistics by type so that it does not show a false positive due to lack of configuration. Now it accepts an optionally saved filter.

N/A

1949

Deleted unused and unnecessary email templates for new PITSM installations.

N/A

1952

Removed the ticket number within the email subject.

N/A

1968

Solved the search engine error in User Management by which it did not show all users depending on the user's permissions.

N/A

1972

Fixed the error found while deleting ticket attachments.

N/A

1975

Fixed Support statistics widget by status, it always showed data "0".

17053

1976

Fixed error 500 when downloading inventory with Combo field combination.

N/A

1977

Fixed the graphics that were not being displayed in PDF generated by Report Schedule.

N/A

1980

Solved errors in some fields when duplicating invoices.

N/A

1984

Fixed report (Support resolution) in PDF that appeared blank.

N/A

1986

It appeared back to list, in icon when it took you to the list of custom fields.

N/A

1987

Aligned the password change icon.

N/A

1989

Visually changed the support evolution graph widget. It was visually unattractive.

N/A

1990

Decreased the loading times of the company list.

N/A

1991

Hid the horizontal scroll bar in the contracts view, which is a very wide table.

N/A

1992

Resized Columns in the Enterprise view.

N/A

1993

Made adjustments to the KB view to improve it visually.

N/A

1994

Adjusted the erasure confirmation icon that is misplaced. Displayed when trying to delete a file in the download manager.

N/A

1997

Fixed the main view of projects (list) that did not come out with full width.

N/A

2012

Fixed password configuration for admin users if authentication is LDAP.

N/A

2016/2059

Fixed multiple problems in contracts and contract templates.

N/A

2017/2084

Fully reviewed the Resolution Support report and improved the results obtained.

N/A

2047

Fixed https connection with Chatbot.

N/A

2051/2052

Fixed several issues with API v2.

N/A

2063

Translations update.

N/A

2068

Fixed invoice generation errors in English.

16693

2076/2102

Fixed 500 error in API call create_pandora_ticket.

N/A

2079

Fixed the permissions error when creating a custom dashboard and assigning it to a non-admin user.

N/A

2085

Fixed CSV ticket export, with the sample of tickets always closed by user.

N/A

2088

Fixed behavior of the End Date field for project creation. It does not close the calendar in this option.

N/A

2090

Improved user role functioning in Projects.

N/A

2091

Text area in a project description could not be expanded.

N/A

2092

Space in Project Type Field Name.

N/A

2093

Field numeric in Projects Type special characters.

N/A

2094

Field with Global Field selected Projects Type.

N/A

2096

Fixed project and group deletion.

N/A

2099

Fixed the mismatch in text box size within the Projects section.

N/A

2100

Aligned task hours and icon position within projects section.

N/A

2101

Fixed the operation of email addition within a ticket in Spanish language.

N/A

2104

Fixed quick edit failure when editing users.

N/A

2108

Workunits Report View displayed workunits in HTML format.

N/A

2109

Fixed group permissions filter error in ticket filter.

N/A

2115

Solved the visual problem of text coming out of the box if the name is too long "Ticket created by:" within the view of a ticket.

N/A

2117

Fixed calculation error in invoice amount.

N/A

2119/2129

Fixed several errors with the "Black" theme.

N/A

2136/2166

Fixed the problems with the SLA section of the tickets that was not reporting the data correctly.

N/A

2165

Fixed creator user filter in the "Support report".