General technical topics

How does Pandora FMS scale?

A single Pandora FMS instance can manage a maximum of about 3000 agents. If you want to monitor larger environments, for example, 50,000 devices, you need Command Center: a part of Pandora FMS that monitors different independent instances to work in a unified way.

What actual capacity does Pandora FMS have in production?

Rakuten, one of the largest online stores in Japan, and Telefónica, one of the largest multinationals in the telecommunications sector, use Pandora FMS with thousands of agents for more references and success stories of companies worldwide that use Pandora FMS Enterprise. Our largest facility in production has over 80,000 agents with over one million metrics.

What systems does Pandora FMS support?

We can monitor Windows systems (from Windows 2000 onwards), UNIX (HPUX, Solaris, AIX), Linux (any distribution), BSD, Mac OSX and Android.

Do you have high availability?

Yes, on all components. For the database we have an active/passive system so it is necessary to replicate the database and use a balancer to make the switchover. We have a solution that integrates all the components and to which we give 100% of the support, without the need for additional elements external to Pandora FMS.

Where is Pandora FMS server installed?

We have official support for RedHat linux (this includes Alma and Rocky Linux) and in version 764 we also incorporated support for Ubuntu Server (this also includes Debian). Pandora FMS server can not be installed on Windows (previous versions if they allowed it but such support is no longer possible).

Does Pandora FMS work on Windows?
Pandora FMS is capable of monitoring Windows systems, remotely and with agents. The main server core of Pandora FMS server works only on Linux Redhat, Centos, Ubuntu, Rocky or Alma. You may install the Satellite server on Windows.
Which database does Pandora FMS support?

MySQL8 and supported systems. We use Percona XTraDB.

What network technologies does Pandora FMS support?

SNMP v1, v2 and v3. NetFlow. Network discovery with SNMP, WMI and SSH scripts.

Is it possible to create network maps with Pandora FMS?

Yes, at level 2 (link, joining ports), and at level 3 (detecting paths and hooking parents with children). It can be done automatically through discovery or manually using our visual map editor.

Can Pandora FMS monitor user experience?

User experience describes the interaction of a user with a product or service, such as an application or a web page. User experience monitoring is responsible for supervising the different points at which said interaction takes place, (for example, the purchase process on a website) in order to verify that said experience is as expected and that it is not hampered by failures or delays that may frustrate it. Pandora FMS does this centrally or distributed.

I want to monitor a web service. How do I do it?

Pandora FMS is capable of performing web browsing checks, simulating the actions of any user. With this you may check content, texts, navbars, banners, etc. If you need to monitor websites and web applications it is the best option, since it is not based on flash, it can be run in the background and is carried out quickly and easily.

What data can the inventory record in Pandora FMS?

Pandora FMS can collect data from different sources, from hardware, such as the CPU model, graphics card, RAM or hard disk, among others, to software, such as applications, patches, operating system version, processes that are running on the machine, etc. Thanks to a simple script you can generate custom modules to collect such information, through agents or remotely.

Is it easy to monitor IoT with Pandora FMS?

Pandora FMS can monitor any element that is connected to a network: this includes smartwatches, irrigation systems, thermostats, smart tv, home automation in general, etc.

It has never been easier to connect any device to your systems and processes to keep everything under control, on a single platform.

Is it possible to measure the SLA with Pandora FMS?

Pandora FMS has several ways to measure the SLA of its services, and different types of reports to do so (schedules, daily, weekly, monthly compliance reports, customized in time, availability and others). You may also design service maps to measure the SLA in real time.

How does Pandora FMS work with logs?

Pandora FMS collects and displays in a single view the logs collected by agents or through standard systems such as Syslog. The monitoring agent itself is used to collect Windows events and/or text logs. You may create alerts, search, and create reports with that information.

How long does Pandora FMS keep the information collected?

It can store decades of information if necessary. It has an independent history database to store all the information (monitoring data).

Logs are stored in a non-SQL storage system and can save several years if necessary (although there will be a lot of disk space).

What server requirements do I need to build Pandora FMS?

To monitor 1000 agents you will need a machine with the following requirements.

OS: Redhat 8 / Rocky 8 /Almalinux 8 (from August 2022 also Ubuntu server).

Hardware: 4 cores, 8GB RAM, 60GB disk. SSD or 15k RPM disks.

For the on-premise version, is it necessary to have physical servers or are virtual servers enough? Do they provide any kind of virtualized image or ISO disk?
It doesn’t matter, the installation system is the same. The client provides the base operating system (installed by default) and runs a command. Pandora FMS will be installed automatically by downloading everything needed from the internet (dependencies included).
Does it have an internal audit?

It has a complete internal audit system, which allows you to export logs to third parties and have control of what each user does and modifies within the tool.

Is it possible to create maintenance on service monitors and maps that is defined in an easy-to-use interface?
Yes, we call it “Scheduled Downtimes”, and they allow you to remove, screens and reports from SLA reports, which happens in systems where a downtime was scheduled.
Was it possible to rerun the check when necessary, especially in the case of Windows server checks? Is there an easy-to-use interface, such as a button, to do so? Explain further.
It is necessary to define a “remote control” operation to restart monitoring on the agent. That control is run as a manual action from the console. After clicking on the button, the agent will send the updated information in about 15-25 seconds.
How long does an update take? Is there a downtime-free update feature?
Agents are not regularly updated. Server/console updates are built into the system, and could be a 90-second procedure if everything works properly. It does not imply service loss.
What level of access can be given to PandoraFMS console? Administrator, operator, read-only user?
Fully customizable, per user, per customer/group (it is multitenant).
What is the maximum limit of simultaneous users in Pandora FMS console?
Limited only by server memory. We have customers with hundreds of connected users.
Can Aruba network devices be monitored and a network map created automatically?
Yes, it has a public MIB.
Do you have any out-of-the-box integration with HPE oneview available?
OneView is a solution for infrastructure operation, the integration must be defined as part of a project. It could be complex, but we have experience with some similar cases (Remedy, Jira, Zendesk, etc)…
Can new devices be self-discovered? Is monitoring automatically included in the discovered device?
If you have any network reconnaissance tasks running, VMWare, Azure… and a new device is added into this network, PandoraFMS will recognize it and create a new agent with basic monitoring assigned to the task. To include automatic monitoring, you may create associated auto-configuration rules by operating system, IP ranges, or custom fields.
If I have multiple identical devices that I want to monitor, is there any feature to do so easily?
By default, there are multiple monitoring policies to easily and massively start monitoring basic metrics divided by OS. Additionally, policies can include script execution, script forwarding and Pandora FMS alerting.