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Loading...Update in: 14 July 2022
Plugin to integrate the zammad ticketing system into Pandora
Type: Agent plugin
With this plugin you can create, update and delete tickets, from terminal, or from the PandoraFMS console.
Parameters
-m (put)
-i (host)
-us y -p o -t (user y password or token)
-id (id ticket)
-tn (name ticket)
-tg (name group)
-tp (priority
-ts (status)
-tsub (subject)
-tb (content)
-tt (type)
-tc (customer)
-tnote (note)
Samples
Open issue:
python3 pandora_zammad.py -m post -i pandoraplugin -t -tn "ejemplo creación" -tg Users -tp 3 -tt note -ts 2 -tsub subject -tb "el contenido de la incidencia" -tnote nota -tc customer
Update issue:
python3 pandora_zammad.py -m put -id 3 -i pandoraplugin -t token -tn probando123 -tg Users -tp 3 -tt note -ts 2 -tsub -tb "el contenido de la incidencia" -tnote nota -tc customer
Delete issue:
python3 pandora_zammad.py -m delete -i pandoraplugin -t token -id 13
Documentation
EN: Pandora Zammad EN
ES: Pandora Zammad ES
Only enterprise users can view the download links.