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  • Agent modules are going to unkonwn status

    Posted by Gee on September 11, 2020 at 11:50

    Hi!
     
    I installed 30 agents on windows servers. Almost every agent is fluctuating, sometimes modules are going to unknown status.
    In the agent log file  I can see:
    2020-09-11 09:20:34 Pandora Agent: Failed when copying to pandora server
    But I can ping the pandora server.

    Gee replied 4 years, 3 months ago 2 Members · 2 Replies
  • 2 Replies
  • ismael-moreno

    Member
    September 11, 2020 at 19:27
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    Hi,
    Please be sure you can reach the tentacle port in the pandora server from your agents (41121). You can try this by sending a file to the server using tentacle_client.exe
    Kind regards.

  • Gee

    Member
    September 14, 2020 at 16:35
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    Community rank: tentacle-noob-1 Tentacle noob
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    Meanwhile I found the solution. In the agent config the server was given by it’s name. I changed it to it’s IP address, and now is working fine every agent.