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Windows 2.1 Agent crashes with current server source after 2 hours

Posted by tnine on June 17, 2009 at 21:52

Hi all,
I’m working on creating some WMI plugins for the windows agent. I’m running the latest subversion source for the server, and the latest 2.1 stable windows Agent. Everything appears to work correctly at first, but after about 2 hours reporting the Windows agent appears to die, and the service stops running. I’m getting the error below whenever the agent crashes. Any idea how to fix this?

2009-06-14 10:06:18 isProcessRunning error. Member:   

Function: GetObject

Error In: GetObjectEx

Error:    Unknown runtime error

Code:     8004100e

Source:   Application
2009-06-17 03:26:04 Pandora agent started
2009-06-17 05:51:21 getOSName error. Member:   

Function: GetObject

Error In: GetObjectEx

Error:    The RPC server is unavailable.

Code:     800706ba

Source:   Application
2009-06-17 05:51:21 getOSVersion error. Member:   

Function: GetObject

Error In: GetObjectEx

Error:    The RPC server is unavailable.

Code:     800706ba

Source:   Application
2009-06-17 22:02:27 Pandora agent started

Thanks,
Todd

tnine replied 15 years, 8 months ago 3 Members · 6 Replies

6 Replies

suzdal

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June 18, 2009 at 03:04

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if you want to use wmi to retrieve info, is better to use wql from pandora_console, but if you do your own and custom wmi sentences, try using vbs and run it from pandora agent.

check:
http://www.microsoft.com/technet/scriptcenter/guide/sas_wmi_dieu.mspx?mfr=true
and
http://www.microsoft.com/technet/scriptcenter/scripts/default.mspx

if you need help about this and how to work with wmi and vbs with pandora agent, tell me that.
manu

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June 18, 2009 at 03:21

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Hi tnine,

I’ve detected that issue with our Windows Agent and we are testing 5 of them at the same time in several machines right now.
Would you paste here your pandora_agent.conf so we can try to replicate another one with your configuration?

Cheers!
manu

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June 18, 2009 at 03:43

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Is your windows agent running those new plugins you’re creating?
tnine

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June 19, 2009 at 20:06

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Hello,
Sorry for the delay, work has been extremely busy. Here is our agent.conf. I’ve pretty much left the default configuration in tact. Rather than execute wmi on the agent, I’m executing it on the server. I had to download and build swig and the debian wmi client package to get the server running.
manu

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June 22, 2009 at 01:31

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Did you changed this agent source code? Or are you just running the agent as we provide it?
I mean, I need to know we, you and me, are using the same agent (the one provided by us) without any external modification
tnine

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June 30, 2009 at 23:25

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Correct. I use the latest production release of the windows monitor. 2.1 According to the site.

Welcome to Pandora FMS Community!

Windows 2.1 Agent crashes with current server source after 2 hours

suzdal

manu

manu

tnine

manu

tnine