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Unknown Status modules stuck
Posted by Mrcpu1 on October 16, 2017 at 18:11Good day everyone, I just recently deployed PandoraFMS and in the process, I’ve been stuck with all the newly deployed agents with modules in a uninitialized status.
I used the template for WMI on these machines. I’ve gone through the forum and the web the past 4 days looking for a solution, but there hasn’t been a definite answer that has solved the issue.
Has the root cause of this been identified and a work around available?
Thank you,
vic replied 6 years, 12 months ago 3 Members · 5 Replies -
5 Replies
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Hi vic, I got the same problem with WMI modules, already tested credentials with WMI Tester and verified destination host is retrieving querys. Also verified in pandora_server.conf that wmiserver is active (1).
I guess it’s a problem in some section of the code or the app because querying with wmic works fine:
[root@xiolpxxx PandoraFMS]# wmic -U PNDxxxx%xxxxx //172.17.xx.xx “SELECT CSName,Manufacturer FROM Win32_OperatingSystem”CLASS: Win32_OperatingSystem
CSName|Manufacturer
DQEPxxxx|Microsoft Corporation
My version is : Pandora FMS Build;PC171003 Pandora FMS Version;v7.0NG.713thanks,
AG -
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Hi vic,
I found a workarround, for some reason default WMI modules doesn’t work properly when you add them to any agent. But when creating a new module from zero ( Configuration –> Network components –> Create New WMI component), it works fine!
So now, I have no problem on WMI modules using local or domain account ( for this use domain/user) to query WMI from Windows computers.Hope this WA will be usefull. Any way I’m attching the capture you requested.
Regards,
AG
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