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“Unable to process XML data file” error with Solaris files
I’m receiving the following error from all my Solaris agents.
Unable to process XML data file (/var/spool/pandora/data_in/sparky.1257987859.data)
These are newly deployed agents, with default configurations. I see the file get dropped in /var/spool/pandora/data_in on the server, and the values are correct. The server processes the file, but renames it with a _BADXML extension at the end and throws and error in the console. I reduced one agent to just a single test of the default “disk_root_free” module, and had the same issue. Any help appreciated.
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2 Replies
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I have found the problem, but I don’t have a solution. You are sending the wrong XML version string from Solaris agents. The string that arrives in the file is:
Pandora server will not accept version encoding=’ISO-8859-15′. If I change the version to encoding=’ISO-8859-1′, it processes the file. So, Pandora Agent for Solaris is broken out of the box, as these are default agent installs. How do I get the agent to send the right XML version string?
I have snooped the network traffic. The agent is sending the wrong string. It’s not being caused by Tentacle or Pandora server.
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