-
Trouble with agent_keepalive
Hi everyone, I’m new in all the Pandora thing, and I’m having some trouble with the agent_keepalive module in my agents. I want to get an alert whenever an agent is not sending any data, so I assigned an alert to the agent_keepalive module in order to get that alert triggered if the agent wasn’t sending data. But it doesn’t work, I stop the agent, and it doesn’t do anything. However, if I leave the agent stopped for a whole day or more, sometimes the alert is fired, but with too much delay.
¿Can anyone help me?
Alberto E. -
8 Replies
-
Hi everyone, I’m new in all the Pandora thing, and I’m having some trouble with the agent_keepalive module in my agents. I want to get an alert whenever an agent is not sending any data, so I assigned an alert to the agent_keepalive module in order to get that alert triggered if the agent wasn’t sending data. But it doesn’t work, I stop the agent, and it doesn’t do anything. However, if I leave the agent stopped for a whole day or more, sometimes the alert is fired, but with too much delay.
¿Can anyone help me?
Alberto E.Which version are you using?
When creating the agent, did you select the “learning mode”?Raul
-
First of all, thanks for answering so fast.
I’m using Pandora FMS v1.2 Build PC061205, and yes, I selected the learning mode, and the console loaded the configuration from the agent. Afterwards I added a remote monitor to check if the machine was responding to ping, I assigned an alert to that monitor and it works fine. But then, I thougt about the possibility of the machine being up and responding to ping, but for any reason, the agent not working, so I decided to assign the second alert, the one assigned to the agent_keepalive module created by default. I’ve tried to attach two screenshots, one is of the modules, and the second is of the alert configuration, but the system won’t let me for a while, so I’ve uploaded them to this two addresses. (you have to remove the brackets in order to get there.
Modules: itig[dot]myftp[dot]org[slash]alberto[slash]Modulos[dot]png
Alerts: itig[dot]myftp[dot]org[slash]alberto[slash]Alertas[dot]png
Alberto E. -
First of all, thanks for answering so fast.
I’m using Pandora FMS v1.2 Build PC061205, and yes, I selected the learning mode, and the console loaded the configuration from the agent. Afterwards I added a remote monitor to check if the machine was responding to ping, I assigned an alert to that monitor and it works fine. But then, I thougt about the possibility of the machine being up and responding to ping, but for any reason, the agent not working, so I decided to assign the second alert, the one assigned to the agent_keepalive module created by default. I’ve tried to attach two screenshots, one is of the modules, and the second is of the alert configuration, but the system won’t let me for a while, so I’ve uploaded them to this two addresses. (you have to remove the brackets in order to get there.
Modules: itig[dot]myftp[dot]org[slash]alberto[slash]Modulos[dot]png
Alerts: itig[dot]myftp[dot]org[slash]alberto[slash]Alertas[dot]png
Alberto E.I’ve just test and looked in our demo database for keep_alive module data and seems to be a problem (BUG) in implementation for this special kind of module in 1.2 that also affects to upcoming 1.3 version. I’ll upload this issue to our tracker and try to make a patch for 1.2 version ASAP.
Thanks for reporting the problem.
SF BUG ID #1706615
http://sourceforge.net/tracker/index.php?func=detail&aid=1706615&group_id=155200&atid=794852
-
-
Ok, then I’ll wait for the patch.
Thanks a lot for the help.
Alberto E.I think this issue is not actually a code problem but could be a documentation problem because it works but not as it should. I tested a 1.2 version (our demo) with a keepalive alert and works fine, BUT, you need to setup min value as 0 and max value as 0, not 1 / 1.
Try again and tell us the results.
-
I think this issue is not actually a code problem but could be a documentation problem because it works but not as it should. I tested a 1.2 version (our demo) with a keepalive alert and works fine, BUT, you need to setup min value as 0 and max value as 0, not 1 / 1.
Try again and tell us the results.
Hi there, I tried just what you told me, I configured a new keepalive alert in an agent, with max/min values both 0, and stopped the agent after a while, and again, nothing happened. In the screenshot I attach, you can see that the interval for this agent is 300 (5 min), and the last connection with the agent is about 20 minutes ago, but still, the alert doesn’t trigger. itig[dot]myftp[dot]org/alberto/Screenshot.png
-
I think this issue is not actually a code problem but could be a documentation problem because it works but not as it should. I tested a 1.2 version (our demo) with a keepalive alert and works fine, BUT, you need to setup min value as 0 and max value as 0, not 1 / 1.
Try again and tell us the results.
Hi there, I tried just what you told me, I configured a new keepalive alert in an agent, with max/min values both 0, and stopped the agent after a while, and again, nothing happened. In the screenshot I attach, you can see that the interval for this agent is 300 (5 min), and the last connection with the agent is about 20 minutes ago, but still, the alert doesn’t trigger. itig[dot]myftp[dot]org/alberto/Screenshot.png
Mmm, try to delete network PING module, I suspect that keep_alive is working only if cannot contact agent by using any method, and network module is contacting regularly… If is this issue, it’s a problem, but not actually a bug, but needs to be solved in the same way, plese check it.
Thanks for your patience 🙂
-
Thanks for YOUR patience, and for your help. Actually, I did what you just told me, and it WORKED!!!!:D 😀 😀 You where right, deleting the ping monitor, the keepalive alert works as it’s supposed. With just that alert, and no remote monitors, whenever the server detects that the agent is not sending data, it triggers the alert.
Thanks so much for the help.
Alberto E.
