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Welcome to Pandora FMS Community Forums Community support Advanced troubleshooting [SOLVED]Pandorafms Web Console displaying issue

  • [SOLVED]Pandorafms Web Console displaying issue

    Posted by gabriel-m on September 20, 2012 at 01:06

    I just installed PandoraFMS 4  on a Ubuntu 12.04 server. I installed the console and the server in the same machine but i ran into a problem while running the php installation for the console in the web. I remove the ./install.php file like the installation guide recommends and made the right changes in the pandora_server.conf file but when i type the IP adress/pandora_console URL on my browser the console doesnt shows properly. I get a gray empty background with 2 regular txt boxes to login and it actually loggs me but when it goes into the console doesnt displays right. Im pretty new to Pandora so im not sure what could i be missing in order for it to work. Any suggestions are appreciated.

    Nacho1988 replied 12 years, 3 months ago 3 Members · 10 Replies
  • 10 Replies
  • alumbreras

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    September 20, 2012 at 10:56
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    Hi Gabriel

    try to change the visual style

    when i upgrade to v4 from 3.2.1 i have the same problem. i changed to another theme and works fine.

    probably there are a problem with some themes that come from old versions

  • gabriel-m

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    September 20, 2012 at 23:48
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    I managed to changed the theme and saved the changes but my console keeps displaying all screwed up…I tried couple of themes and although the changes were saved they didnt take effect.

  • Nacho1988

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    September 26, 2012 at 15:50
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    Hello;

    Which Pandora version and build did you install?

    Did you install the console (including the web interface installation) before pandora server?

    Regards

  • gabriel-m

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    September 26, 2012 at 19:37
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    I followed the instructions from their site and i installed the console and then the server version 4.02 in that order. a friend of mine suggested to install sun-java7 from oracle and it took me a while but i got it installed so and still didnt work so now im really lost and dont know in which way to go.

  • Nacho1988

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    September 26, 2012 at 20:25
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    Hello;

    Pandora console works with php5, check if you have this packages installed:

    php5 libapache2-mod-php5  php5-gd php5-mysql php-pear php5-snmp php-db php-gettext
    php5-curl php5-xmlrpc php5-ldap

    Regards

  • gabriel-m

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    September 26, 2012 at 21:12
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    they were install, and i just checked them again, not sure what else to do, would java has anything to do with the way is displaying?

  • gabriel-m

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    September 27, 2012 at 00:50
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    I want to thank the pandora community for all your support. A consultant from BBT technologies here at Selma Alabama, and had the same issue; however,  he experienced it on SuSe. He solved this issue by going to synaptic manager and uninstalling both the console and the server.  Then he installed the console first, remove the install.php file from /var/www/pandora_console and finished the installation from the web and the console came right up displaying like its supposed to. I can’t explain it. Then he installed the server and modified the pandora_server.conf file and finally he started the pandora service and tentacle service. Is there any explanation for this?

  • Nacho1988

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    September 27, 2012 at 14:06
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    Hello;

    The way is to install the console (making the whole proccessincluding the web  and the deletion from the install.php.

    Then you can install pandora server.

    I mark the thread as solved!

    Regards

  • gabriel-m

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    September 28, 2012 at 01:52
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    My apologies i waned to contribute and didnt see a button to let everyone know that this particular issue has been solved

  • Nacho1988

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    September 28, 2012 at 12:27
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    Don’t worry 😀

    Regards