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Welcome to Pandora FMS Community Forums Community support [Error] Next agent Contac: Out of Limits

  • [Error] Next agent Contac: Out of Limits

    Posted by Bty on November 2, 2009 at 14:03

    Hi,

    This weekend my testing Pandora box was cut off the net for 1 day.

    This morning I restored the connection, but I get the error “Out of Limits” on all the agents. I managed to get the network module checking working again by forcing manual re-check on every single module under the agent, but some server modules doesn’t have this function, so they are currently stopped.

    Do I need to remove every non-working module or there is a better way to make them work again?

    Bty replied 15 years, 3 months ago 3 Members · 10 Replies
  • 10 Replies
  • Bty

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    November 2, 2009 at 14:05
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    Picture of the problem.

  • Bty

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    November 2, 2009 at 18:46
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    Nevermind.

    After the regular pandoradataserver going DOWN/UP, the modules started to poll again.

  • Bty

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    November 19, 2009 at 13:40
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    Again, the same problem in Pandora 3.0 RC2.

    This time, I didn’t had any network problem and it’s affecting only 1 agent.

    Check the picture.

  • Sancho

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    November 22, 2009 at 23:11
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    There are two files who provide useful information to us to try identify problems like yours:

    /usr/share/pandora_server/util/pandora_diagnostic.sh

    And other tool in extras/pandora_diag.php

    php /var/www/extras/pandora_diag.php /var/www/pandora_console

    Post here the results and we’ll try to help you.

  • Bty

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    November 25, 2009 at 11:53
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    Since I added a couple of check modules to the device the problem went away.
    The next time I encounter it, I’ll run the debug scripts.

  • Bty

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    November 25, 2009 at 13:09
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    Ok, again the same problem with a different agent.

    Pandora 3.0 RC2
    Your VMware image

    I attached the result of
    /usr/share/pandora_server/util/pandora_diagnostic.sh

    I was unable to run the 2nd script.

    pandora:/ # php /var/www/extras/pandora_diag.php /var/www/pandora_console
    Could not open input file: /var/www/extras/pandora_diag.php

  • raul

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    November 25, 2009 at 22:26
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    If you have the console in  /var/www/pandora_console, it should be:
    php /var/www/pandora_console/extras/pandora_diag.php /var/www/pandora_console
    there was a mistake in Sancho’s post 😀

  • Bty

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    November 26, 2009 at 11:33
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    Can’t do.

    pandora:/ # php /var/www/pandora_console/extras/pandora_diag.php /var/www/pandora_console
    Could not open input file: /var/www/pandora_console/extras/pandora_diag.php

    pandora:/ # find -name pandora_diag.php
    ./srv/www/htdocs/pandora_console/extras/pandora_diag.php

  • raul

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    November 26, 2009 at 11:45
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    😀 I began my post with “if you have the console in…” As you have the console in

    /srv/www/htdocs/pandora_console

    the command should be

    php /srv/www/htdocs/pandora_console/extras/pandora_diag.php /srv/www/htdocs/pandora_console

    Regards,

    Raul

  • Bty

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    November 26, 2009 at 13:59
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    Sorry.
    Thanks, this one works. Next time I’ll also post this result.