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  • AWS AMI Fresh Install: User not found in database or incorrect password

    Posted by noc on October 25, 2016 at 03:17

    Good Day,

    I did a fresh install of Pandora v6.0 SP3 Community Edition in AWS using the dedicated AMI.
    After the instance was launched and I tried to log-in to the web console using the documented default username and password ‘admin /pandora’.
    However, I’m getting a “User not found in database or incorrect password” authentication error message.
    I tried searching online and confirmed that I’m indeed using the correct default creds.

    With that said, I also tried using other credentials in the hopes that it might work – ‘admin / admin’ , ‘pandora / pandora’ , ‘admin / password’ but to no avail.
    Since I used a pre-built AMI, I’m not sure if I missed something important in the setup so I would really appreciate it if someone can point me in the right direction here.

    Thank you very much

    antonio replied 8 years, 5 months ago 3 Members · 3 Replies
  • 3 Replies
  • enrique_m

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    October 26, 2016 at 15:48
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    Hello noc,

    You can try using Pandora CLI to change your admin user password. For example:

    perl /usr/share/pandora_server/util/pandora_manage.pl /etc/pandora/pandora_server.conf --update_user 'admin' password 'new_password'
    

    After that you should be able to access your console with the new password.

    Kind regards,
    Enrique.

  • noc

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    October 27, 2016 at 04:13
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    Did the trick! Thank you very much, kind sir =)

  • antonio

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    November 14, 2016 at 18:28
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    Hello noc,

    The default password for the console admin and mysql root is your AWS instance ID, generated and provided by amazon. when you launch the instance. You can try it the next time!

    Kind regards,
    Antonio.

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