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  • Alert Sending Mail issues

    Posted by blacknasa on March 21, 2011 at 19:01

    Hi,

    I use the Pandora for like 3m and it’s ok , i monitor 60 servers +  30 switch and other things .

    the issue:

    When sending an alert from the Pandora it uses the Pandora@localhost sender and it’s an issue for my Antispam system , i  went to  pandora_server.conf and changed the mta_from to a different sender , however all alerts are still send with pandora@localhost and it’s really an issue.

    Any thoughts ?

    Eldad

    Sancho replied 13 years, 11 months ago 3 Members · 8 Replies
  • 8 Replies
  • blacknasa

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    March 23, 2011 at 13:58
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    Anybody??? i really need help !!!

  • miguel

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    March 25, 2011 at 14:20
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    Hi.

    Maybe the Pandora Server need to restart the daemon. Could you try this?

    Bye.

  • blacknasa

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    March 25, 2011 at 14:23
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    You gotta be joking , of course i restarted the Daemon after the change i have restarted the Serve, however pandora doesn’t use my mail_from parameter, it’s really a big issue cause i use an SMS service and i can send them Alerts in order them to send me SMS’s , if i cant fix it , i will have to give up on my Pandora although i really relay on it …

    Eldad

  • blacknasa

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    March 27, 2011 at 14:56
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    anything i can do ? any logs that can help ?

    Eldad

  • blacknasa

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    March 27, 2011 at 17:12
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    Hi,

    I also updated my pandora server and console to the latest verion 3.2.1 however it didnt help.

    also where i can find the Sent mail log (alerts)?

    eldad

  • Sancho

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    March 28, 2011 at 13:30
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    To check the logs, set verbosity at max (10) and see pandora_server.log, you have a lot of logs there. An easy way is to send to a “controlled” smtp server where you can check the logs locally.

    Check your mta_from parameter, that parameter is WHITHOUT “:”, something like:

    mta_from [email protected]

    You can always “test” the alert on the console, by clicking the “green donut” on the alert view. That will fire the alert manually.

    Good luck with that, it’s probably a a problem parsing the setup token.

    Hi,

    I also updated my pandora server and console to the latest verion 3.2.1 however it didnt help.

    also where i can find the Sent mail log (alerts)?

    eldad

  • blacknasa

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    March 28, 2011 at 14:00
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    Thanks , it helped, i didnt think about it …

    Cheers

    Eldad

  • Sancho

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    March 28, 2011 at 14:05
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    Great ! 🙂

    Thanks , it helped, i didnt think about it …

    Cheers

    Eldad