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[Solved] Agents not reporting
I’m just starting off with pandora and I’ve installed it on to an Ubuntu machine. The console is accessible and I can telnet to 41121 but for some reason, none of my agents are reporting in, there are no errors in the agent log, nothing in the event viewer so I’m pretty stuck.
Are there any checks I can do?
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7 Replies
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Do you have your server up and running ?
Do your server have any kind of firewall ?
Check server logs for problem traces (at /var/log/pandora)
I’m just starting off with pandora and I’ve installed it on to an Ubuntu machine. The console is accessible and I can telnet to 41121 but for some reason, none of my agents are reporting in, there are no errors in the agent log, nothing in the event viewer so I’m pretty stuck.
Are there any checks I can do?
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Tell a lie, its complaining about the db user:
2010-11-05 17:02:16 – testbox Starting Pandora FMS Server. Error logging activated.
DBI connect(‘pandora:localhost:3306′,’pandora’,…) failed: Access denied for user ‘pandora’@’localhost’ (using password: YES) at /usr/lib/perl5/PandoraFMS/DB.pm line 63 -
I was having this issue as well… None of my agents were reporting in. And to be honest with you everything appeared to be working. But it turns out I had not done the installation of the server properly.
If you’d like I can send you a link to the guide I used to do the installation. I did it based off how I’ve isntalled everything else in Linux and some stuff from the readme.
Also… do you have the tentacle_serverd service running? If you don’t have that service runnign it won’t receive anything.
Also… It looks like you’ve opened 41121 in the firewall since you siad you can telnet to it.
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I was having this issue as well… None of my agents were reporting in. And to be honest with you everything appeared to be working. But it turns out I had not done the installation of the server properly.
If you’d like I can send you a link to the guide I used to do the installation. I did it based off how I’ve isntalled everything else in Linux and some stuff from the readme.
Also… do you have the tentacle_serverd service running? If you don’t have that service runnign it won’t receive anything.
Also… It looks like you’ve opened 41121 in the firewall since you siad you can telnet to it.
Hi Keith,
Please do post that link up, I would be interested to find a tutorial that I can follow successfully!
In regards to the firewall, I have disabled iptables completely as it’s an internal server behind the network’s firewall.
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Hi everybody,
Sp00n your problem is with db password, I tell you.
The way to install Pandora FMS properly is:
1.- Install Pandora FMS web console. During the installation the installer shows you a password that you need to access to db with pandora user.
2.- Install Pandora FMS server. After server installation you must edit pandor_server.conf to set the password given by the pandora web console installer.
And that’s all, very easy. I think you didn’t edit pandora_server.conf after server installation, so Pandora FMS server try to access MySQL server and returns an error because of the wrong password.
The installation of any pandora agent is independent.
I hope you find it helpful.
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Hi everybody,
Sp00n your problem is with db password, I tell you.
The way to install Pandora FMS properly is:
1.- Install Pandora FMS web console. During the installation the installer shows you a password that you need to access to db with pandora user.
2.- Install Pandora FMS server. After server installation you must edit pandor_server.conf to set the password given by the pandora web console installer.
And that’s all, very easy. I think you didn’t edit pandora_server.conf after server installation, so Pandora FMS server try to access MySQL server and returns an error because of the wrong password.
The installation of any pandora agent is independent.
I hope you find it helpful.
This was my issue, I had originally created a pandora db + user but then selected to recreate the data forgetting to then re-input the pandora user into the conf file, I have now sorted it.
Many thanks!
