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  • Errors during Pandora Server 3.0.0 installation

    Posted by christian-r-grandsjo on September 10, 2009 at 17:05

    Hi,

    I get some errors when installing Pandora Server. I have tried to install from this package:
    http://pandorafms.org/files/Sources/08-09-2009/pandorafms_server-3.0.0.tar.gz because i didn’t like the rpm’s.

    I have run the “./pandora_server_installer –install” and edited /etc/pandora/pandora_server.conf

    linux-qgu7:/var/log/pandora # /etc/init.d/pandora_server start

    Errors:

    Pandora FMS Server 3.0-dev Build PS090901 Copyright (c) 2004-2009 ArticaST
    This program is OpenSource, licensed under the terms of GPL License version 2.
    You can download latest versions and documentation at http://www.pandorafms.org
    
    [E] Unhandled error in "masterserver". See more information in logfiles at '/var/log/pandora'
    
    [E] Can't locate PandoraFMS/Enterprise.pm in @INC (@INC contains: /usr/lib/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl .) at (eval 14) line 1.
    
    
    [E] Unhandled error in "masterserver". See more information in logfiles at '/var/log/pandora'
    
    [E] Can't locate PandoraFMS/Enterprise.pm in @INC (@INC contains: /usr/lib/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl .) at (eval 14) line 1.
    BEGIN failed--compilation aborted at (eval 14) line 1.
    
    
     
  • Backgrounding Pandora FMS Server process.
  • Cannot start Pandora FMS Server. Aborted. Check Pandora FMS log files at '/var/log/pandora/pandora_server.log'

    My /etc/pandora/pandora_server.conf looks like this

    servername masterserver
    incomingdir /var/spool/pandora/data_in
    log_file /var/log/pandora/pandora_server.log
    snmp_logfile /var/log/pandora/pandora_snmptrap.log
    errorlog_file /var/log/pandora/pandora_server.error
    dbname pandora
    dbuser pandora
    # daemon 1
    dbpass: dvsquggy
    dbpass pandora
    dbhost localhost
    verbosity 1
    master 1
    checksum 0
    snmpconsole 1
    networkserver 1
    dataserver 1
    reconserver 1
    pluginserver 1
    predictionserver 1
    wmiserver 1
    network_timeout 3
    server_keepalive 45
    server_threshold 5
    network_threads 5
    icmp_checks 2
    tcp_checks 1
    tcp_timeout 30
    snmp_checks 1
    snmp_timeout 3
    snmp_proc_deadresponse 1
    plugin_threads 3
    plugin_timeout 5
    wmi_timeout 10
    wmi_threads 2
    recon_threads 2
    dataserver_threads 2
    mta_address localhost
    xprobe2 /usr/bin/xprobe2
    nmap /usr/bin/nmap
    snmpget /usr/bin/snmpget
    autocreate 1
    max_log_size 65536
    max_queue_files 250
    # use_xml_timestamp 1
    

    The MySQL connection works fine with the pandora user (verified with PhpMyAdmin) and is also stored in /srv/www/htdocs/pandora/include/config.php and works with the Pandora Console.

    linux-qgu7:~/pandora/pandora_server # uname -a
    Linux linux-qgu7 2.6.22.19-0.3-default #1 SMP 2009-05-27 10:35:34 +0200 x86_64 x86_64 x86_64 GNU/Linux

    linux-qgu7:~/pandora/pandora_server # cat /etc/SuSE-release
    openSUSE 10.3 (X86-64)

    BR,
    Christian

    iElectric replied 15 years, 5 months ago 3 Members · 5 Replies
  • 5 Replies
  • Sancho

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    September 10, 2009 at 21:05
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    It’s normal, its a very ugly message, reported and in a few days removed, except the message, all should work fine.

  • iElectric

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    September 15, 2009 at 17:07
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    I’m getting the same error, pandora_server does NOT start. How do we fix it, it does not seem to work fine.

  • Sancho

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    September 15, 2009 at 17:19
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    I’m getting the same error, pandora_server does NOT start. How do we fix it, it does not seem to work fine.

    Checkout the latest SVN version.

    start pandora with a manual execution:

    pandora_server /etc/pandora/pandora_server.conf

    What errors do you see on console ?

    Process stops ?, why (message) ?

  • iElectric

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    September 16, 2009 at 11:57
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    I went through the pandora config again, looks like password for database was wrongly handled. Thanks for headsup!

  • Sancho

    Administrator
    September 18, 2009 at 01:37
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    I went through the pandora config again, looks like password for database was wrongly handled. Thanks for headsup!

    Nice ! 🙂