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SLA Fired

Posted by pvi on June 19, 2009 at 23:14

hi, i need to set sla to integria incidents. I enter my sla levels to inventory- sla management and add those to inventory objects. but after the sla expired( meets it’s dead line) sla fired icon not comming to incicdents page. Is that problem on sorce code?

pvi replied 15 years, 8 months ago 2 Members · 4 Replies
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Sancho

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June 22, 2009 at 11:00

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What version are you using ?
pvi

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June 22, 2009 at 22:22

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I’m using integria version 2.0

(Integria IMS OpenSource Edition v2.0beta2 Build 090223)
platform – windows
Sancho

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June 30, 2009 at 06:08

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Are you in the latest SVN code version or are your using a tarball ?
pvi

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July 3, 2009 at 23:44

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I’m using latest SVN code.

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