What can cause Pandora Server to Stop?

[manu]

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Load doesn’t mean the server is working all the time, a 100% load means that that server has 100% of the modules assigned to it. We know it can lead to a confusion that’s why we added a small description in the interactive help.

Regarding the stop issue, no, that’s weird, and an agent not configured in pandora will not make the server to stop, so it must be another thing, but if we don’t have log traces……there’s nothing we can do 🙁

[leandrojmp]

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I’ve restarted the server today, with the verbosity set to 10, the server stills stops suddenly, but i got not on the log file that helps.

Below is the last line before the server stops:

2009/01/05 13:07:25 planoverao_Data [V4] Ready to parse /pandora/spool/data_in/vendas_b2c.1231168006.data
2009/01/05 13:07:25 planoverao_Data [V9] Updating tagent_access for agent id 9
2009/01/05 13:07:25 planoverao_Data [V6] DEBUG: calcula_alerta() Calculado id_agente_modulo a 72
2009/01/05 13:07:25 planoverao_Data [V6] pandora_lastagentcontact: Updating Agent last contact data for vendas_b2c
2009/01/05 13:07:25 planoverao_Data [V10] pandora_lastagentcontact: SQL Query: update tagente set intervalo = 600, agent_version = ‘1.3.1’, ultimo_contacto_$
2009/01/05 13:07:25 planoverao_Data [V5] Processing module Name ( id50900 ) type ( generic_data ) for agent ( vendas_b2c )
2009/01/05 13:07:25 planoverao_Data [V5] Updating data for id50900 after compare with tagente_data: new(97.00) ne old(102.00)
2009/01/05 13:07:25 planoverao_Data [V6] DEBUG: pandora_insertdata Calculado id_agente_modulo a 74
2009/01/05 13:07:25 planoverao_Data [V10] DEBUG: pandora_insertdata SQL : INSERT INTO tagente_datos (id_agente_modulo, datos, timestamp, utimestamp, id_age$
2009/01/05 13:07:25 planoverao_Data [V6] DEBUG: calcula_alerta() Calculado id_agente_modulo a 74

After that no more lines, so i checked and the server was stoped.

Any ideas?

I only have one server, the server_keepalive and server_threshold on the configuration file has any effect if you use only one server?

[manu]

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Start it with:

/usr/local/bin/pandora_server /etc/pandora/

Leave it there till it fails again so you’ll be able to see an error, paste it here.

[leandrojmp]

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I’ll try something like that here, i have a customized installation, all pandora files are under the filesystem /pandora.

So, i check the log today and see no errors, but pandora server stops suddenly again, the last action logged was:

2009/01/06 09:53:23 planoverao_Data [V6] DEBUG: calcula_alerta() Calculado id_agente_modulo a 128

After that the server stops, but there are nothing on the pandora_server.error

I still can’t figure out what is causing pandora to stops suddenly, since there is nothing in the log file that can give me a direction to solve the problem, i think that the better way to deal with this problem is to use a script to check if the server is running and if not, start the server again.

[manu]

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The best way to debug it is launching the server without the daemon process. You can do that using pandora_server /PATH/TO/THE/PANDORA_SERVER.CONF