Channel error

[steve-o]

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Hi,

Which version of Windows agent are you using? I don’t remember those debug output, because they were removed…

Greetings!

[masteryaya]

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It is the 1.3 beta 1 client off of Sourceforge.

Output from top of log:

# Fichero de configuracion base de agentes de Pandora
# Base config file for Pandora FMS Windows Agent
# Version 1.2.0
# (c) 2006 Esteban Sanchez
# (c) 2006 Artica Soluciones Tecnologicas

Mark

[steve-o]

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Maybe the version of log file is wrong… One of many mismatches when doing a new release… It does not matter anyway.

Does this problem happens always or sometimes?

Did you try runing…

[code:1]PandoraAgent.exe –test-ssh

from a DOS console?

Hope we can find a solution…

Greetings!

[masteryaya]

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This happens over and over again in the log file. Running the command you suggested gets me the following:

C:Program FilesPandora_Agent>PandoraAgent.exe –test-ssh
Public key file C:Program FilesPandora_Agentkeyid_dsa.pub exists.
Private key file: C:Program FilesPandora_Agentkeyid_dsa exists.
Connecting with x.x.x.x.
Authentication successful.
Host fingerprint: xx.xx.xx.xx.xx…
Created a blank XML file in C:windowstempssh.test
Remote copying C:windowstempssh.test on server x.x.x.x at /var/spool/pandora/data_in/ssh.test
An unhandled exception happened.

I’m not sure how informative that is.

Mark

[masteryaya]

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I have found this to be a permissions error server-side.

Mark

[steve-o]

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Can you explain which kind of permissions were fault and how did you fix it? Just in case someone else have this bug and to have a more verbose error system on Windows agent.

Thank you!

[jeditec]

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I had the same problem i just changed the owner of the data directory

chown pandora /opt/pandora/pandora_server/data_in