1. Home
  2. Knowledge Base
  3. Problems (EN)
  4. I don’t receive an email when an alert is triggered

I don’t receive an email when an alert is triggered

This is an example SMTP setup on the /etc/pandora/pandora_server.conf file:

 mta_adress smtp.domain.com
 mta_port 25
 mta_user [email protected]
 mta_pass 123456
 mta_from [email protected]

Be careful with the mta_auth configuration token, it’s meant to set the “type” of authentication mechanism, not a password (mta_pass is for that). If you have a special MTA mechanism, use for example:

mta_auth LOGIN

Also make sure you have a proper DNS configuration on your system, that allows you to send mails outside your desired domains.

Before trying anything check this:

ping destinationmail.domain.com

You should receive a response before trying to configure the Pandora FMS Server.

Was this article helpful?

Related Articles

¿Necesita ayuda?

¿No encuentra una solucion? No se preocupe, nuestro trabajo es ayudarle.
Contactar con soporte