-
Cannot login to Pandora FMS – Double Auth Error
I have two factor authentication enabled for the administrator account in Pandora FMS with Microsoft authenticator App. And It has been working fine for last 4 – 5 months.
But recently when I type my username, password, and prompting for the otp, I insert the code I had received in Microsoft authenticator App. But when hit enter, it says “Double auth error“
I have tried to login many times, but I am getting the same error every time. I am 100% sure no issue from the Microsoft Authenticator app or the OTP I am inserting, as this was worked perfectly fine in the last few months.
Please help me to solve this as this is the only Administrator account I have for the Pandora FMS.
-
5 Replies
-
Hello,
Do you remember making any changes in the Server that may be causing this issue? If it has been working for the past 4 to 5 months and no changes has been made, then it should continue working as it did.
In case there were some changes made try to revert them or snapback to a recently snapshot you’ve made.
Otherwise what you can do for the moment is to disable 2 factor auth from MySQL to prevent the admin to be prompt for the code:
update tconfig set value = '' where token = 'double_auth_enabled';
Which PaandoraFMS version you have currently installed?
Kind regards,
Sergio B.
-
