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Change log

Tomcat enterprise plugin

Date Author Change Version 09/05/12 Tomas First Version v1r1 21/12/12 Tomas Bug fixed v1r2 14/01/12 Tomas Bug fixed v1r3 12/02/15 MarioP Bug fixed v1r5 14/04/16 Borja New schema v2r1  

Enviromental configuration

Tomcat enterprise plugin

The documentation to be provided by the area requesting the monitoring is:- host: Server hosting the Tomcat service.- port: Port on which Tomcat is listening.- user: user to authenticate to Tomcat.- pass: password to authenticate to Tomcat.- https: https (1) o...

Installation

Tomcat enterprise plugin

To retrieve all the data from Tomcat you will need: - To have curl in the agent/ probe where the plugin will be launched. Pandora FMS Agent provides this utility.- Have the permissions to ask the web service. (Firewall rules, user & password, etc.) The role ...

Modules generated by the plugin

Tomcat enterprise plugin

Following is the module list the plugin retrieves from a Tomcat server: Where [T6] is a user customizable tag (instance) [T6][<APPNAME>] Status] [T6][<APPNAME>] Sessions] [T6]["http-nio-1009"] maxThreads [T6]["http-nio-1009"] currentThreadsBusy [T6]["htt...

Introduction

Zendesk plugin

Plugin to manage tickets in zendesk.

Compatibility matrix

Zendesk plugin

Systems where it has been tested CentOS 7, Fedora Systems where it should work Any linux system

Pre requisites

Zendesk plugin

Required: Enable API authentication * Python3  * Module requests * In the binary version of the plugin it is not necessary to install these dependencies, since they are already included in the plugin.

Configuration

Zendesk plugin

You have to enable password access to the api in zendesk or token access. These options can be found in administrator > API.  

Parámeters

Zendesk plugin

Parámetros Method -m get,post,put o delete host -i, --ip name zendesk site user -us name user (email) password -p password token -t  token +API ticket name -tn name ticket ticket comment -tb content ticket ticket id -id id ticket ticke...

Create ticket

Zendesk plugin

Parameters Method -m get,post,put o delete host -i, --ip name site zendesk user -us name user (email) password -p pass  API token -t  token  API ticket name -tn name ticket ticket comment -tb content ticket ticket id -id id ticket tick...

Update ticket

Zendesk plugin

Parameters Method -m get,post,put o delete host -i, --ip name site zendesk user -us name user (email) password -p pass  API token -t token  API ticket name -tn name ticket ticket comment -tb content ticket ticket id -id id ticket ticke...

Delete ticket

Zendesk plugin

A ticket will be deleted by searching for its id. Example with manual execution ./pandora_zendesk -m delete -i pandoraplugin -us <email> -p <password> -id 4

Introduction

Zammad plugin

Plugin to manage tickets in Zammad.

Compatibility matrix

Zammad plugin

Systems where it has been tested CentOS 7, Fedora Systems where it should work Any linux system

Pre requisites

Zammad plugin

Required: Enable basic or API token authentication * Python3 * Module requests  * In the binary version of the plugin it is not necessary to install these dependencies, since they are already included in the plugin.

Configuration

Zammad plugin

You have to enable token or basic authentication by clicking on manage and then API.   The token can be created by clicking on profile and then on "access token": For it to work you will have to set ticket.agent to permissions.

Parameters

Zammad plugin

Parámeter Method -m get,post,put o delete host -i, --ip name site zammad user -us name user (email) password -p pass  API token -t  token  API ticket name -tn name ticket ticket comment -tb content ticket ticket id -id id ticket ticket...

Create ticket

Zammad plugin

Necessary arguments -m (post) -i (host)  -us y -p o -t (user and password or token only depending on authentication) -tn (name ticket) -tg (name group) -tp (priority) -ts (status) -tsub (subject) -tb (contenido) -tt (type) -tc (customer) -tnote (no...

Update ticket

Zammad plugin

Necessary arguments -m (put) -i (host)  -us y -p o -t (user y password o solo token dependiendo de la autenticación) -id (id ticket) -tn (name ticket) -tg (name group) -tp (priority -ts (status) -tsub (subject) -tb (content) -tt (type) -tc (custome...

Delete ticket

Zammad plugin

The ticket will be deleted by searching by id. Example with manual execution. ./pandora_zammad -m delete -i pandoraplugin -t <token> -id 13