Update ticket
Necessary arguments
-m (put)
-i (host)
-us y -p o -t (username and password or token only, depending on authentication)
-id (id ticket)
-tn (name ticket)
-tg (name group)
-tp (priority)
-ts (status)
-tsub (subject)
-tb (content)
-tt (type)
-tc (customer)
-tnote (note)
Example manual execution :
./pandora_zammad -m put -id 3 -i pandoraplugin -t <token> -tn probando123 -tg Users -tp 3 -tt note -ts 2 -tsub <subject> -tb "the content of the incident" -tnote note -tc <email>
The ticket will be updated with that id:
