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Update ticket

Necessary arguments

-m (put)

-i (host) 

-us y -p o -t (username and password or token only, depending on authentication)

-id (id ticket)

-tn (name ticket)

-tg (name group)

-tp (priority)

-ts (status)

-tsub (subject)

-tb (content)

-tt (type)

-tc (customer)

-tnote (note)

Example manual execution :

./pandora_zammad -m put -id 3  -i pandoraplugin -t <token> -tn probando123 -tg Users -tp 3 -tt note -ts 2 -tsub <subject> -tb "the content of the incident" -tnote note -tc <email>

The ticket will be updated with that id:

image-1641911410297.png