Value in SLA Tree View N/A, How to fix this?

[Sergio B.]

Like it

Up

0

Down

Drop it

::

Hello,

Have you set the SLA values for those services?

Make sure to set the min SLA value and the max SLA value for it to be displayed.

Kind regards,

Sergio B.

[Yushandrino]

Like it

Up

0

Down

Drop it

::

Hello Sergio,

Thanks for your responses. Yes, of course, I have set the SLA value in the service SLA tree that I created, I have attached it below

Screenshot-2025-11-06-151735.png 78 KB Image File - Click to view

Options

• Copy Download Link

Screenshot-2025-11-06-151725.png 119 KB Image File - Click to view

Options

• Copy Download Link

Screenshot-2025-11-06-151705.png 70 KB Image File - Click to view

Options

• Copy Download Link

[Sergio B.]

Like it

Up

0

Down

Drop it

::

Hello,

It looks like the value of the SLA is not being calculated.

This is a known bug.

Which version of Pandora FMS do you have installed?

Kind regards,

Sergio B.

[Yushandrino]

Like it

Up

0

Down

Drop it

::

Iam using pandoraFMS RRR Version 784

[Sergio B.]

Like it

Up

0

Down

Drop it

::

Hello,

We’ve seen that you are an Enterprise member and you already opened a ticket within our support platform, we will continue the issue there.

Remember that having a support account and being an Enterprise member you have our exclusive dedicated official support access within our ticketing platform and that should be the one to use in your case.

Kind regards,

Sergio B.