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  • Pandora Update

    Posted by Hudha on June 12, 2023 at 17:08

    I’m currently using Pandora FMS v7.0NG.746 – Build 230609 – MR 1, and I have updated the server and agent to 747 by using deb , and updated the console by using Update Manager.

    Please find the output below, but even after updating it the FMS v7.0NG.746 – Build 230609 – MR 1 is displayed on the bottom of the page, Could you please let me know how to disaplay the updated version , also please verify the server is updated properly. I have followed the documentation Documentation Link – Upgrades and updates [Pandora FMS Documentation]

    (2-Manual Update, 2.1-update a Minor version).

    root@pandorafms:/home/hkuruprakandy# dpkg -l pandorafms-agent-unix
    Desired=Unknown/Install/Remove/Purge/Hold
    | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
    |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
    ||/ Name Version Architecture Description
    +++-=====================================================-===============================-===============================-===============================================================================================================
    ii pandorafms-agent-unix 7.0NG.747-2 all Pandora FMS Linux agent, PERL version
    root@pandorafms:/home/hkuruprakandy# dpkg -l pandorafms-server
    Desired=Unknown/Install/Remove/Purge/Hold
    | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
    |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
    ||/ Name Version Architecture Description
    +++-=====================================================-===============================-===============================-===============================================================================================================
    ii pandorafms-server 7.0NG.747-2 all Pandora FMS Server
    root@pandorafms:

    Hudha replied 1 year ago 2 Members · 8 Replies
  • 8 Replies
  • vic

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    June 14, 2023 at 13:49
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    Hi Hudha,

    The initial problem is that the information in the database is not being updated correctly.

    After updating to the latest version using packages, it is necessary to update the MR using the XX.sql files in the directory “/var/www/html/pandora_console/extras/mr/”.

    After updating the database structure, it is necessary to update the footer tokens, for that you have to launch the following SQL queries.

    Queries for versions 755 and lower:

    		UPDATE tconfig SET value=XX WHERE token='MR';
    UPDATE tconfig SET value ='YYY' WHERE token = 'current_package_enterprise';

    Queries for versions 756 and above:

    		UPDATE tconfig SET value=XX WHERE token='MR';
    UPDATE tconfig SET value ='YYY' WHERE token = 'current_package';

    Where the XX is the version of the MR.

    And where YYY is the version of the console.

    I leave you the URL to our wiki with the versioning table.

    https://pandorafms.com/manual/start?id=en/documentation/08_technical_reference/10_versions

    Best regards,

    Vic.

    • Hudha

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      June 14, 2023 at 22:30
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      I have followed the steps, now MR value is updated as 38 for v747, th MR value is updated but the

      Pandora FMS V7.076- Build 230609- MR 39 is showing the web console footer insted of v747.

      Also, no update is available now in the update manager. Also, all system is down sattaus is showing i the pandora, Pease help to resolve the issue.

  • Hudha

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    June 14, 2023 at 22:26
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    ok

  • vic

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    June 15, 2023 at 14:45
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    Hi Hudha,

    Do you still have the same problem?

    Is the server process up and running?

    Can you send us a screenshot of the problems that are present in your tool?

    Best regards,

    Víc.

    • Hudha

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      June 16, 2023 at 17:39
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      yes I still have the issue, All the servers went down state after upgrade, and the web console footer is still showing as Pandora FMS v7.0NG.746 – Build 230616 – MR 38 after upgrading it to 747, it is still showing as 746(updated server, console, database and agents).

      • Hudha

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        June 16, 2023 at 17:40
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        process followed,

        1. I was having the Pandora FMS v7.0NG.746 – Build 230526 – MR 1, I started upgrading it to 747

        2.uploaded the 747 packages to server and installed 747 version with deb,

        3.Updated the console by, update manager—update manager online—–updated the latest version of console–(PC200603)

        4,Database updates (“Major releases”)– followed this procedure in wiki and changed make sure the database is uptodate.

        5.secondly upgraded server server(excluded enterprise server update)—-pandorafms-server 7.0NG.747-2

        6.Thirdly upgraded the agent(excluded enterprise server update)———-pandorafms-agent-unix 7.0NG.747-2

        7.Followed the process to change the mr value and it is changed to 39 for version 747,(Version 7.0NG ( Rolling Release )—-followed this process in wiki document ..

        • Hudha

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          June 16, 2023 at 17:42
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          Problems after upgrade,

          1.All the servers are in down state in the pandora web ,

          2. version showing in the footer of the pandora is still,

          Pandora FMS v7.0NG.746 – Build 230616 – MR 38

          Page generated on 2023-06-16 11:01:42.(I’m not able to upload screenshot of Pandora web, it is showing a bunch of errors in red color after uploading the image). Please help to resolve the issue.

  • Hudha

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    June 26, 2023 at 16:09
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    Hi,

    Could you please help to sort out the issue .