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  • Posted by David on August 19, 2022 at 04:47

    I have the newest update for Pandora Community 7.0 764 and when I tried to enable the 2FA for my user, (after scanned QR to import the pandora account to Google Authenticator application) the generated code is invalid ever. I have tried also deleting the account and importing the key by manually. I have tested with different user’s profiles.

    Could you help me?

    Julio replied 8 months ago 3 Members · 2 Replies
  • 2 Replies
  • Sergio

    Administrator
    August 19, 2022 at 08:27
    777 Karma points
    Community rank: tentacle-noob-1 Tentacle noob
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    Hello,

    Can you check if the computer from where you are loggin into the console has an internet connection and no firewall rules / ad blocker blocking google auth?

    In case everything is ok, please. Attach here your console.log and apache log files so we can take a look at them and try to see if there is any errors on them.

    Kind regards,

    Sergio B.

    • Julio

      Member
      June 23, 2023 at 17:26
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      Community rank: tentacle-noob-1 Tentacle noob
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      Dear, good afternoon. I have the same problem when entering the code; it sends me an error message “Invalid code.” This is the output from the log.