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  • Reporting – Export to XML

    Posted by linspec9078 on enero 18, 2024 at 15:31

    Hi team,

    we are on 772.2.

    I noticed that when I try to export a report in XML format, base64 encoded data is empty:

    <chart>&lt;img src=”data:image/png;base64,” /&gt;</chart>

    In the past chart data was there.

    Is this an expected behaviour ?

    Thank you.

    linspec9078 replied 9 months, 2 weeks ago 2 Members · 3 Replies
  • 3 Replies
  • Sergio

    Administrator
    enero 18, 2024 at 16:39
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    Hello,

    Thank you for the feedback provided.

    It seems that it has been bugged in the latest release.

    We have opened a ticket with our development team in order to fix this issue in the upcoming release v776.

    We’ll let you know once we release the new version.

    Kind regards,

    Sergio B.

    • This reply was modified 9 months, 2 weeks ago by  Sergio.
  • Sergio

    Administrator
    enero 19, 2024 at 11:09
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    Hello,

    We are going to need you to tell us exactly which type of report are you extracting in order to replicate the issue.

    Can you please post here some screenshots of the report, items, that generates this bug?

    Thanks in advance.

    Kind regards,

    Sergio B.

  • linspec9078

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    enero 19, 2024 at 11:20
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    Hi,

    report is built only with “Simple Graph” items.


    Other settings are:

    Timelapse : 1 month 1 day

    Graph render: Avg only

    If view the report from the GUI i see all the graphs.

    But while exporting to xml the chart tag is empty.


    I observ the issue also in 772.1 .


    Best regards.