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  • Cannot start Pandora FMS Server. Aborted.

    Posted by mejda.abida on mayo 17, 2021 at 17:53

    hello,

    the pandora server is not running, see the message:
    # /etc/init.d/pandora_server start

    Pandora FMS Server 7.0NG.749 Build 200909 Copyright (c) 2004-2020 Artica ST
    This program is OpenSource, licensed under the terms of GPL License version 2.
    You can download latest versions and documentation at official web page.

  • Backgrounding Pandora FMS Server process.
  • Cannot start Pandora FMS Server. Aborted.
    Check Pandora FMS log files at ‘/var/log/pandora/pandora_server.error & pandora_server.log’

    -Server.log:
    # tail -10 /var/log/pandora/pandora_server.log
    2021-05-17 14:42:13 Tools: localhost.localdomain [V1] [E] ‘localhost.localdomain’: Invalid license. Please contact Artica ST at [email protected].

    2021-05-17 14:42:13 Tools: localhost.localdomain [V1] PandoraFMS Server ‘localhost.localdomain’ unhandled error.
    2021-05-17 14:42:24 localhost.localdomain [V1] Launching 7.0NG.749 200909
    2021-05-17 14:42:24 localhost.localdomain [V1] Config options: Logfile at /var/log/pandora/pandora_server.log, Basepath is /etc/pandora/pandora_server.conf, Checksum is 0, Master is 1, SNMP Console is 0, Server Threshold at 5 sec, verbosity at 3, Alert Threshold at 60, ServerName is ‘localhost.localdomain’
    2021-05-17 14:42:24 Tools: localhost.localdomain [V1] [E] ‘localhost.localdomain’: Invalid license. Please contact Artica ST at [email protected].

    2021-05-17 14:42:24 Tools: localhost.localdomain [V1] PandoraFMS Server ‘localhost.localdomain’ unhandled error.

    -Server.error:
    # tail -10 /var/log/pandora/pandora_server.error
    Use of uninitialized value in concatenation (.) or string at /usr/lib/perl5/PandoraFMS/PluginTools.pm line 685.
    Use of uninitialized value in concatenation (.) or string at /usr/lib/perl5/PandoraFMS/PluginTools.pm line 676.
    Use of uninitialized value in concatenation (.) or string at /usr/lib/perl5/PandoraFMS/PluginTools.pm line 679.
    Use of uninitialized value in concatenation (.) or string at /usr/lib/perl5/PandoraFMS/PluginTools.pm line 682.
    Use of uninitialized value in concatenation (.) or string at /usr/lib/perl5/PandoraFMS/PluginTools.pm line 685.
    Perl exited with active threads:
    2 running and unjoined
    0 finished and unjoined
    35 running and detached
    rmtree failed: Aucun fichier ou dossier de ce type

    please help.

    tahnks a lot.

mejda.abida replied 3 years, 7 months ago 2 Members · 2 Replies
  • 2 Replies
    • diego-m

      Moderator
      mayo 19, 2021 at 14:46
      500 Karma points
      Community rank: tentacle_master_icon Tentacle Master
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      Hello,

      It is normal that PandoraFMS does not raise the server, since it seems that your license has expired. I guess you are using a trial version of PandoraFMS that has recently expired, my advice is that if you want to continue using Pandora FMS contact our sales team through the email [email protected] to solve the problem.

      Regards
      Diego

    • mejda.abida

      Member
      mayo 27, 2021 at 11:53
      264 Karma points
      Community rank: tentacle-noob-1 Tentacle noob
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      Hello,

      It is normal that PandoraFMS does not raise the server, since it seems that your license has expired. I guess you are using a trial version of PandoraFMS that has recently expired, my advice is that if you want to continue using Pandora FMS contact our sales team through the email [email protected] to solve the problem.

      Regards
      Diego

      Ok, thank you.