Create ticket

Necessary arguments

-m (post)

-i (host) 

-us y -p o -t (user and password or token only depending on authentication)

-tn (name ticket)

-tg (name group)

-tp (priority)

-ts (status)

-tsub (subject)

-tb (contenido)

-tt (type)

-tc (customer)

-tnote (note)

 

Example manual execution :

python3 pandora_zammad.py -m post  -i pandoraplugin -t <token> -tn "ejemplo creacion" -tg Users -tp 3 -tt note -ts 2 -tsub subject -tb "el contenido de la incidencia" -tnote nota -tc <customer>

 

In the argument -i (host) I have put pandoraplugin because the name of my site is : https://pandoraplugin.zammad.com/

 

The ticket will be created: