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-->  function clamp(n,min,max){return Math.max(min,Math.min(max,n));}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  function initMetrics(){<!-- [et_pb_line_break_holder] -->    const section = document.querySelector('.pitsm-2026-metrics');<!-- [et_pb_line_break_holder] -->    const track = document.querySelector('.pitsm-2026-metrics-track');<!-- [et_pb_line_break_holder] -->    const sticky = document.querySelector('.pitsm-2026-metrics-sticky');<!-- [et_pb_line_break_holder] -->    const items = Array.from(document.querySelectorAll('.pitsm-2026-metric'));<!-- [et_pb_line_break_holder] -->    if(!section || !track || !sticky || !items.length) return;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    const isMobile = () => window.matchMedia('(max-width:980px)').matches;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    let ticking = false;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    function update(){<!-- [et_pb_line_break_holder] -->      ticking = false;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      const rect = track.getBoundingClientRect();<!-- [et_pb_line_break_holder] -->      const viewportH = window.innerHeight || document.documentElement.clientHeight;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      \/\/ progress: 0 (entra) -> 1 (sale)<!-- [et_pb_line_break_holder] -->      const total = rect.height - viewportH;<!-- [et_pb_line_break_holder] -->      const scrolled = -rect.top;<!-- [et_pb_line_break_holder] -->      const t = total > 0 ? clamp(scrolled \/ total, 0, 1) : 0;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      if(!isMobile()){<!-- [et_pb_line_break_holder] -->        \/\/ Desktop: cada columna empieza m\u00e1s abajo y sube a 0<!-- [et_pb_line_break_holder] -->        \/\/ Ajusta estos offsets para m\u00e1s\/menos \u201cescal\u00f3n\u201d<!-- [et_pb_line_break_holder] -->        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--><\/script>[\/et_pb_code][et_pb_code module_class=&#187;pitsm-banner-wide&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; max_width=&#187;530px&#187; module_alignment=&#187;left&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<!-- Banner principal (H1 por data-i18n + JS) --><!-- [et_pb_line_break_holder] --><\/p>\n<h1 class=\"h1-b\"<!-- [et_pb_line_break_holder] -->  data-i18n-es=&#187;Gesti\u00f3n de servicios IT conectada con tu infraestructura&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-en=&#187;IT service management connected to your infrastructure&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-fr=&#187;Gestion des services IT connect\u00e9e \u00e0 votre infrastructure&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-ja=&#187;\u30a4\u30f3\u30d5\u30e9\u3068\u9023\u643a\u3059\u308bIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-ru=&#187;\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 IT-\u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0435 \u0441 \u0432\u0430\u0448\u0435\u0439 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043e\u0439&#187;<!-- [et_pb_line_break_holder] -->>IT service management connected to your infrastructure<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"sub1-b i18n es\">Pandora ITSM unifica soporte, SLA, activos, proyectos y conocimiento en una sola plataforma, integrada con <a class=\"btn-3c\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/es\/\">Pandora FMS<\/a> para que cada incidencia llegue con contexto t\u00e9cnico real.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"sub1-b i18n en\">Pandora ITSM unifies support, SLAs, assets, projects and knowledge in a single platform, integrated with <a class=\"btn-3c\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/\">Pandora FMS<\/a> so every incident arrives with real technical context.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"sub1-b i18n fr\">Pandora ITSM unifie le support, les SLA, les actifs, les projets et la connaissance au sein d\u2019une seule plateforme, int\u00e9gr\u00e9e \u00e0 <a class=\"btn-3c\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/fr\/\">Pandora FMS<\/a> pour que chaque incident arrive avec un contexte technique r\u00e9el.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"sub1-b i18n ja\">Pandora ITSM\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u3001SLA\u3001\u8cc7\u7523\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30ca\u30ec\u30c3\u30b8\u3092\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3057\u3001<a class=\"btn-3c\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/ja\/\">Pandora FMS<\/a>\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u3059\u3079\u3066\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306b\u5b9f\u969b\u306e\u6280\u8853\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u4ed8\u4e0e\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"sub1-b i18n ru\">Pandora ITSM \u043e\u0431\u044a\u0435\u0434\u0438\u043d\u044f\u0435\u0442 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443, SLA, \u0430\u043a\u0442\u0438\u0432\u044b, \u043f\u0440\u043e\u0435\u043a\u0442\u044b \u0438 \u0431\u0430\u0437\u0443 \u0437\u043d\u0430\u043d\u0438\u0439 \u0432 \u0435\u0434\u0438\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435, \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0439 \u0441 <a class=\"btn-3c\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/ru\/\">Pandora FMS<\/a>, \u0447\u0442\u043e\u0431\u044b \u043a\u0430\u0436\u0434\u044b\u0439 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442 \u043f\u043e\u0441\u0442\u0443\u043f\u0430\u043b \u0441 \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u043c \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">Gestiona incidencias con acuerdos de nivel de servicio, mide el rendimiento operativo y conecta soporte, proyectos e inventario sin depender de herramientas dispersas. Despliegue on-premise o cloud.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Manage incidents with service level agreements, measure operational performance and connect support, projects and inventory without relying on scattered tools. Deploy on-premise or in the cloud.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">G\u00e9rez les incidents avec des accords de niveau de service, mesurez la performance op\u00e9rationnelle et connectez support, projets et inventaire sans d\u00e9pendre d\u2019outils dispers\u00e9s. D\u00e9ploiement on-premise ou cloud.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u5951\u7d04\u306b\u57fa\u3065\u3044\u3066\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u7ba1\u7406\u3057\u3001\u904b\u7528\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6e2c\u5b9a\u3057\u306a\u304c\u3089\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3092\u5206\u6563\u3057\u305f\u30c4\u30fc\u30eb\u306b\u4f9d\u5b58\u305b\u305a\u9023\u643a\u3067\u304d\u307e\u3059\u3002\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u307e\u305f\u306f\u30af\u30e9\u30a6\u30c9\u3067\u5c0e\u5165\u53ef\u80fd\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">\u0423\u043f\u0440\u0430\u0432\u043b\u044f\u0439\u0442\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u0441 \u0443\u0447\u0451\u0442\u043e\u043c \u0441\u043e\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0439 \u043e\u0431 \u0443\u0440\u043e\u0432\u043d\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430, \u0438\u0437\u043c\u0435\u0440\u044f\u0439\u0442\u0435 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u0438 \u043e\u0431\u044a\u0435\u0434\u0438\u043d\u044f\u0439\u0442\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443, \u043f\u0440\u043e\u0435\u043a\u0442\u044b \u0438 \u0438\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u044c \u0431\u0435\u0437 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f \u0440\u0430\u0437\u0440\u043e\u0437\u043d\u0435\u043d\u043d\u044b\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432. \u0420\u0430\u0437\u0432\u0451\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435 on-premise \u0438\u043b\u0438 \u0432 \u043e\u0431\u043b\u0430\u043a\u0435.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Try it free<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Pru\u00e9balo gratis<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Essayez-le gratuitement<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u7121\u6599\u3067\u8a66\u3059<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e<\/a><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicita una demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander une d\u00e9mo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30c7\u30e2\u3092\u4f9d\u983c\u3059\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0434\u0435\u043c\u043e<\/a><!-- [et_pb_line_break_holder] -->  <!-- TERTIARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-3c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">View pricing \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-3c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Ver precios \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-3c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Voir les prix \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-3c\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u4fa1\u683c\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-3c\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0446\u0435\u043d\u044b \u2192<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;2_5&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; custom_padding_last_edited=&#187;off|desktop&#187; admin_label=&#187;Suite grid&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;#060514&#8243; background_enable_image=&#187;off&#187; background_size=&#187;contain&#187; background_position=&#187;center_right&#187; custom_margin=&#187;20px|20px||20px|false|true&#187; custom_margin_tablet=&#187;20px|20px||20px|false|true&#187; custom_margin_phone=&#187;20px|20px||20px|false|true&#187; custom_margin_last_edited=&#187;off|desktop&#187; custom_padding=&#187;40px|20px|40px|20px|true|true&#187; custom_padding_tablet=&#187;50px|20px|50px|20px|true|true&#187; custom_padding_phone=&#187;50px||50px||true|true&#187; border_radii=&#187;on|20px|20px|20px|20px&#187; border_color_all=&#187;RGBA(255,255,255,0)&#187; global_colors_info=&#187;{}&#187;][et_pb_row _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1170px&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->  data-i18n-es=&#187;Todo lo que necesita tu equipo IT en una sola plataforma&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-en=&#187;Everything your IT team needs in one platform&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-fr=&#187;Tout ce dont votre \u00e9quipe IT a besoin sur une seule plateforme&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-ja=&#187;IT\u30c1\u30fc\u30e0\u306b\u5fc5\u8981\u306a\u3059\u3079\u3066\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-ru=&#187;\u0412\u0441\u0451, \u0447\u0442\u043e \u043d\u0443\u0436\u043d\u043e \u0432\u0430\u0448\u0435\u0439 IT-\u043a\u043e\u043c\u0430\u043d\u0434\u0435, \u043d\u0430 \u043e\u0434\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435&#187;><!-- [et_pb_line_break_holder] -->  Everything your IT team needs in one platform<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-suite-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] --><a class=\"i18n es\" href=\"https:\/\/pandorafms.com\/en\/itsm\/help-desk-software\/\" target=\"_blank\">Help Desk con SLA<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n en\" href=\"https:\/\/pandorafms.com\/en\/itsm\/help-desk-software\/\" target=\"_blank\">SLA-driven Help Desk<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n fr\" href=\"https:\/\/pandorafms.com\/en\/itsm\/help-desk-software\/\" target=\"_blank\">Help Desk avec SLA<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ja\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/help-desk-software\/\" target=\"_blank\">SLA\u5bfe\u5fdc\u30d8\u30eb\u30d7\u30c7\u30b9\u30af<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/help-desk-software\/\" target=\"_blank\">Help Desk \u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c SLA<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p> <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Gesti\u00f3n de proyectos<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Project management<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Gestion de projets<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Inventario y CMDB<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Inventory and CMDB<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Inventaire et CMDB<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3068CMDB<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">\u0418\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u044c \u0438 CMDB<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">CRM integrado<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Built-in CRM<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">CRM int\u00e9gr\u00e9<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">\u7d71\u5408CRM<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">\u0412\u0441\u0442\u0440\u043e\u0435\u043d\u043d\u044b\u0439 CRM<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Reporting avanzado<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Advanced reporting<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Reporting avanc\u00e9<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">\u9ad8\u5ea6\u306a\u30ec\u30dd\u30fc\u30c8<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">\u0420\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u043d\u0430\u044f \u043e\u0442\u0447\u0451\u0442\u043d\u043e\u0441\u0442\u044c<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Control horario<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Time tracking<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Suivi du temps<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">\u52e4\u6020\u7ba1\u7406<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">\u0423\u0447\u0451\u0442 \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Wiki y base de conocimiento<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Wiki and knowledge base<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Wiki et base de connaissances<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">Wiki\u3068\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">Wiki \u0438 \u0431\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Chatbot con IA<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">AI chatbot<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Chatbot IA<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">AI-\u0447\u0430\u0442\u0431\u043e\u0442<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] --><a class=\"i18n es\" href=\"https:\/\/pandorafms.com\/blog\/es\/que-es-el-service-desk-y-como-ayuda-a-los-departamentos-de-ti\/\" target=\"_blank\">Smart Ticketing<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n en\" href=\"https:\/\/pandorafms.com\/blog\/what-is-service-desk-and-how-does-it-help-it-departments\/\" target=\"_blank\">Smart Ticketing<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n fr\" href=\"https:\/\/pandorafms.com\/blog\/fr\/quest-ce-que-le-service-desk-et-comment-aide-t-il-les-services-informatiques\/\" target=\"_blank\">Smart Ticketing<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ja\" href=\"https:\/\/pandorafms.com\/blog\/what-is-service-desk-and-how-does-it-help-it-departments\/\" target=\"_blank\">Smart Ticketing<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ru\" href=\"https:\/\/pandorafms.com\/blog\/what-is-service-desk-and-how-does-it-help-it-departments\/\" target=\"_blank\">Smart Ticketing<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p> <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <span class=\"pitsm-suite-item\"><!-- [et_pb_line_break_holder] -->    <span class=\"i18n es\">Distribuci\u00f3n de software<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n en\">Software deployment<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n fr\">Distribution de logiciels<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ja\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03<\/span><!-- [et_pb_line_break_holder] -->    <span class=\"i18n ru\">\u0420\u0430\u0437\u0432\u0451\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435 \u041f\u041e<\/span><!-- [et_pb_line_break_holder] -->  <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><a class=\"i18n es btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">Ver mapa completo de funcionalidades \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n en btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">View full features map \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n fr btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">Voir la carte compl\u00e8te des fonctionnalit\u00e9s \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ja btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/ja\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">\u6a5f\u80fd\u30de\u30c3\u30d7\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ru btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/ru\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">\u0421\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043a\u0430\u0440\u0442\u0443 \u0444\u0443\u043d\u043a\u0446\u0438\u0439 \u2192<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; admin_label=&#187;Features&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;RGBA(255,255,255,0)&#187; custom_margin=&#187;0px|20px|0px|20px|true|true&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; global_colors_info=&#187;{}&#187;][et_pb_row admin_label=&#187;Features 1&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1170px&#187; module_alignment=&#187;center&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code admin_label=&#187;Feat 1&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--full pitsm-2026-orient--img-right\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/project-management\/\">Gesti\u00f3n de proyectos IT sin fricci\u00f3n<\/a><a class=\"i18n en pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/project-management\/\">IT Project Management without friction<\/a><a class=\"i18n fr pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/project-management\/\">Gestion de projets IT sans friction<\/a><a class=\"i18n ja pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/project-management\/\">\u6469\u64e6\u306e\u306a\u3044IT\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406<\/a><a class=\"i18n ru pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/project-management\/\">IT-\u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438 \u0431\u0435\u0437 \u043b\u0438\u0448\u043d\u0435\u0439 \u0441\u043b\u043e\u0436\u043d\u043e\u0441\u0442\u0438<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-copy\"><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n en\">Plan, execute and deliver your IT projects on time. Manage resources, control workloads and connect projects directly with <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-change-management\/\">requests and change management<\/a>. Everything aligned with your IT service strategy.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n es\">Planifica, ejecuta y entrega tus proyectos IT a tiempo. Gestiona recursos, controla cargas de trabajo e integra proyectos con <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-change-management\/\">solicitudes y gesti\u00f3n de cambios<\/a>. Todo alineado con tu estrategia de servicio.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n fr\">Planifiez, ex\u00e9cutez et livrez vos projets IT dans les d\u00e9lais. G\u00e9rez les ressources, contr\u00f4lez les charges de travail et connectez les projets aux <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-change-management\/\">demandes et gestion des changements<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ja\">IT\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u8a08\u753b\u304b\u3089\u5b8c\u4e86\u307e\u3067\u4e00\u5143\u7ba1\u7406\u3002\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u3001\u4f5c\u696d\u8ca0\u8377\u306e\u53ef\u8996\u5316\u3001<a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-change-management\/\">\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u5909\u66f4\u7ba1\u7406<\/a>\u3068\u306e\u9023\u643a\u307e\u3067\u3001\u3059\u3079\u3066\u3092\u7d71\u5408\u3002<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ru\">\u041f\u043b\u0430\u043d\u0438\u0440\u0443\u0439\u0442\u0435 \u0438 \u0437\u0430\u0432\u0435\u0440\u0448\u0430\u0439\u0442\u0435 IT-\u043f\u0440\u043e\u0435\u043a\u0442\u044b \u0432 \u0441\u0440\u043e\u043a. \u0423\u043f\u0440\u0430\u0432\u043b\u044f\u0439\u0442\u0435 \u0440\u0435\u0441\u0443\u0440\u0441\u0430\u043c\u0438, \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u0443\u0439\u0442\u0435 \u043d\u0430\u0433\u0440\u0443\u0437\u043a\u0443 \u0438 \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0439\u0442\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u044b \u0441 <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-change-management\/\">\u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f\u043c\u0438<\/a>.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"IT Project Management without friction\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/IT-Project-Managements-without-friction.png\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Feat 2&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--media pitsm-2026-orient--img-left\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-media-panel\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Reports that turn data into decisions\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/Reports-that-turn-data-into-actions.png\"><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] -->      <a class=\"i18n es pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/reports\/\">Informes que convierten datos en decisiones<\/a><a class=\"i18n en pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/reports\/\">Reports that turn data into decisions<\/a><a class=\"i18n fr pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/reports\/\">Des rapports qui transforment les donn\u00e9es en d\u00e9cisions<\/a><a class=\"i18n ja pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/reports\/\">\u30c7\u30fc\u30bf\u3092\u610f\u601d\u6c7a\u5b9a\u306b\u5909\u3048\u308b\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/a><a class=\"i18n ru pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/reports\/\">\u041e\u0442\u0447\u0451\u0442\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043f\u0440\u0435\u0432\u0440\u0430\u0449\u0430\u044e\u0442 \u0434\u0430\u043d\u043d\u044b\u0435 \u0432 \u0440\u0435\u0448\u0435\u043d\u0438\u044f<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-copy\"><!-- [et_pb_line_break_holder] --> <pee class=\"pitsm-2026-text i18n en\">Track performance across support, projects and time management. Build custom SQL reports and automate scheduled delivery. <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-operational-efficiency\/\">Real IT service management metrics<\/a>, not vanity dashboards.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n es\">Mide el rendimiento en soporte, proyectos y gesti\u00f3n del tiempo. Crea informes personalizados con SQL y automatiza su env\u00edo peri\u00f3dico. <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-operational-efficiency\/\">M\u00e9tricas reales de gesti\u00f3n de servicios IT<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n fr\">Suivez les performances du support, des projets et du temps de travail. Cr\u00e9ez des rapports SQL personnalis\u00e9s et planifiez leur envoi automatique. <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-operational-efficiency\/\">M\u00e9triques r\u00e9elles de gestion des services IT<\/a>.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ja\">\u30b5\u30dd\u30fc\u30c8\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u6642\u9593\u7ba1\u7406\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u53ef\u8996\u5316\u3002SQL\u306b\u3088\u308b\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u3084\u81ea\u52d5\u914d\u4fe1\u306b\u3082\u5bfe\u5fdc\u3002<a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-operational-efficiency\/\">\u5b9f\u969b\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u6307\u6a19<\/a>\u3002<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ru\">\u041a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u0443\u0439\u0442\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u043f\u0440\u043e\u0435\u043a\u0442\u043e\u0432 \u0438 \u0443\u0447\u0451\u0442\u0430 \u0432\u0440\u0435\u043c\u0435\u043d\u0438. \u0421\u043e\u0437\u0434\u0430\u0432\u0430\u0439\u0442\u0435 SQL-\u043e\u0442\u0447\u0451\u0442\u044b \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u0443\u0439\u0442\u0435 \u0438\u0445 \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0443. <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/it-operational-efficiency\/\">\u0420\u0435\u0430\u043b\u044c\u043d\u044b\u0435 \u043c\u0435\u0442\u0440\u0438\u043a\u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f IT-\u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438<\/a>.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Feat 3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--plain pitsm-2026-orient--img-right\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<h2 class=\"pitsm-2026-title h3-w\"<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;Control horario y time tracking desde cualquier lugar&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Time tracking from anywhere&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Suivi du temps depuis n\u2019importe o\u00f9&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u3069\u3053\u304b\u3089\u3067\u3082\u4f7f\u3048\u308b\u30bf\u30a4\u30e0\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0423\u0447\u0451\u0442 \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0438\u0437 \u043b\u044e\u0431\u043e\u0439 \u0442\u043e\u0447\u043a\u0438&#187;><!-- [et_pb_line_break_holder] -->        Time tracking from anywhere<!-- [et_pb_line_break_holder] -->      <\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-copy\"><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n en\">Employees log their working hours from browser or mobile in seconds. Ideal for remote teams and distributed environments. Keep visibility without micromanagement.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n es\">Registra la jornada laboral desde el navegador o la app en segundos. Perfecto para equipos remotos y entornos h\u00edbridos. Control total sin microgesti\u00f3n.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n fr\">Enregistrez les heures de travail via le navigateur ou l\u2019application mobile en quelques secondes. Id\u00e9al pour les \u00e9quipes distribu\u00e9es.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n ja\">\u30d6\u30e9\u30a6\u30b6\u3084\u30a2\u30d7\u30ea\u304b\u3089\u7c21\u5358\u306b\u52e4\u52d9\u6642\u9593\u3092\u8a18\u9332\u3002\u30ea\u30e2\u30fc\u30c8\u30c1\u30fc\u30e0\u3084\u5206\u6563\u74b0\u5883\u306b\u6700\u9069\u3002<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n ru\">\u0421\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u0444\u0438\u043a\u0441\u0438\u0440\u0443\u044e\u0442 \u0440\u0430\u0431\u043e\u0447\u0435\u0435 \u0432\u0440\u0435\u043c\u044f \u0447\u0435\u0440\u0435\u0437 \u0431\u0440\u0430\u0443\u0437\u0435\u0440 \u0438\u043b\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u0437\u0430 \u0441\u0435\u043a\u0443\u043d\u0434\u044b. \u041e\u0442\u043b\u0438\u0447\u043d\u043e \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0442 \u0434\u043b\u044f \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0451\u043d\u043d\u044b\u0445 \u043a\u043e\u043c\u0430\u043d\u0434.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--plain lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Time tracking from anywhere\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Time-tracking.png\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#187;on|phone&#187; admin_label=&#187;Separador&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;900px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;80px|0px|80px|0px|true|true&#187; custom_padding=&#187;0px|40px|0px|40px|true|true&#187; custom_padding_tablet=&#187;0px|40px|0px|40px|true|true&#187; custom_padding_phone=&#187;0px|0px|0px|0px|true|true&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code admin_label=&#187;Separador&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"mini-divider\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\"><!-- [et_pb_line_break_holder] -->From daily operations to <span>total service control.<\/span> Pandora ITSM doesn\u2019t just manage tickets. It gives you visibility, structure and measurable performance across your entire IT service management strategy.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\"><!-- [et_pb_line_break_holder] -->De la operaci\u00f3n diaria al <span>control total del servicio.<\/span> Pandora ITSM no solo gestiona tickets. Te da visibilidad, estructura y m\u00e9tricas reales sobre toda tu estrategia de gesti\u00f3n de servicios IT.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\"><!-- [et_pb_line_break_holder] -->Des op\u00e9rations quotidiennes au <span>contr\u00f4le total du service.<\/span> Pandora ITSM ne se limite pas \u00e0 la gestion des tickets. Il apporte visibilit\u00e9, structure et indicateurs mesurables \u00e0 l\u2019ensemble de votre strat\u00e9gie ITSM.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\"><!-- [et_pb_line_break_holder] -->\u65e5\u3005\u306e\u904b\u7528\u304b\u3089\u3001\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306e\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3078\u3002Pandora ITSM\u306f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002IT\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u3092\u53ef\u8996\u5316\u3057\u3001\u69cb\u9020\u5316\u3057\u3001\u6e2c\u5b9a\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\"><!-- [et_pb_line_break_holder] -->\u041e\u0442 \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u2014 \u043a \u043f\u043e\u043b\u043d\u043e\u043c\u0443 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044e \u0441\u0435\u0440\u0432\u0438\u0441\u0430. Pandora ITSM \u2014 \u044d\u0442\u043e \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0442\u0438\u043a\u0435\u0442\u0430\u043c\u0438. \u042d\u0442\u043e \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u043e\u0441\u0442\u044c, \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0438 \u0438\u0437\u043c\u0435\u0440\u0438\u043c\u0430\u044f \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u0432\u0441\u0435\u0439 \u0432\u0430\u0448\u0435\u0439 ITSM-\u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0438.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"display:flex; justify-content:center;\"><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Start your free trial<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Empieza tu prueba gratuita<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Lancez votre essai gratuit<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u59cb\u3081\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u041d\u0430\u0447\u0430\u0442\u044c \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u0443\u044e \u043f\u0440\u043e\u0431\u043d\u0443\u044e \u0432\u0435\u0440\u0441\u0438\u044e<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#187;Features 2&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1170px&#187; module_alignment=&#187;center&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code admin_label=&#187;Feat 4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--plain pitsm-2026-orient--img-left\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--plain lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Integrated IT Asset Management\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Integrated-IT-Asset-Managements.png\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] --><a class=\"i18n es pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/inventory-management\/\">Inventario IT y gesti\u00f3n de activos integrada<\/a><a class=\"i18n en pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/inventory-management\/\">Integrated IT Asset Management<\/a><a class=\"i18n fr pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/en\/itsm\/inventory-management\/\">Gestion int\u00e9gr\u00e9e des actifs IT<\/a><a class=\"i18n ja pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/inventory-management\/\">\u7d71\u5408IT\u8cc7\u7523\u7ba1\u7406<\/a><a class=\"i18n ru pitsm-2026-title h3-w\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/inventory-management\/\">\u0418\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 IT-\u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-copy\"><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n en\">Track <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/cmdb\/\">configuration items<\/a>, map dependencies and monitor incident history per asset. Automate workflows and gain full visibility across your IT infrastructure.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n es\">Controla <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/cmdb\/\">elementos de configuraci\u00f3n<\/a>, mapea dependencias y consulta el hist\u00f3rico de incidencias por activo. Automatiza procesos y gana visibilidad total.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n fr\">Suivez les <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/cmdb\/\">\u00e9l\u00e9ments de configuration<\/a>, cartographiez les d\u00e9pendances et consultez l\u2019historique des incidents par actif.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ja\"><a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/cmdb\/\">\u69cb\u6210\u30a2\u30a4\u30c6\u30e0<\/a>\u306e\u7ba1\u7406\u3001\u4f9d\u5b58\u95a2\u4fc2\u306e\u53ef\u8996\u5316\u3001\u8cc7\u7523\u3054\u3068\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5c65\u6b74\u306e\u8ffd\u8de1\u3092\u5b9f\u73fe\u3002<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ru\">\u041e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u0439\u0442\u0435 <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/cmdb\/\">\u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0435 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u044b<\/a>, \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u0438 \u0438 \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432 \u043f\u043e \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0430\u043a\u0442\u0438\u0432\u0443.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <!-- [et_pb_line_break_holder] -->      <\/p>\n<div style=\"margin-top:20px;\"><!-- [et_pb_line_break_holder] -->        <a class=\"i18n es btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/es\/instalacion-itsm-desde-consola-pandora-fms\/\">C\u00f3mo instalar Pandora ITSM desde la consola \u2192<\/a><a class=\"i18n en btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/install-itsm-from-pandora-fms-console\/\">How to install Pandora ITSM from the console \u2192<\/a><a class=\"i18n fr btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/fr\/installation-itsm-depuis-console-pandora-fms\/\">Comment installer Pandora ITSM depuis la console \u2192<\/a><a class=\"i18n ja btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/install-itsm-from-pandora-fms-console\/\">Pandora ITSM\u3092\u30b3\u30f3\u30bd\u30fc\u30eb\u304b\u3089\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u65b9\u6cd5 \u2192<\/a><a class=\"i18n ru btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/install-itsm-from-pandora-fms-console\/\">\u041a\u0430\u043a \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c Pandora ITSM \u0438\u0437 \u043a\u043e\u043d\u0441\u043e\u043b\u0438 \u2192<\/a><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Feat 5&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--media pitsm-2026-orient--img-right\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<h2 class=\"pitsm-2026-title h3-w\"<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;Help Desk potente y orientado a SLA&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;SLA-driven Help Desk software&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Help Desk orient\u00e9 SLA&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;SLA\u5bfe\u5fdc\u30d8\u30eb\u30d7\u30c7\u30b9\u30af&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;Help Desk \u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c SLA&#187;><!-- [et_pb_line_break_holder] -->        SLA-driven Help Desk software<!-- [et_pb_line_break_holder] -->      <\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->     <\/p>\n<div class=\"pitsm-2026-copy\"><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n es\">Tus clientes pueden crear tickets v\u00eda web o email sin necesidad de acceso previo. Creaci\u00f3n autom\u00e1tica de usuarios, <a class=\"btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/what-is-an-sla-best-practices-for-service-level-agreements\/\" target=\"_blank\" style=\"padding:0px!important;\">control de SLA<\/a> y gesti\u00f3n completa de incidencias.<!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013>Con <strong>Smart Ticketing<\/strong>, el sistema analiza la consulta del usuario contra la base de conocimiento y la IA antes de crear la incidencia, resolviendo solicitudes frecuentes sin intervenci\u00f3n del equipo de soporte.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n en\">Your customers can create tickets via web or email without prior access. Automatic user creation, <a class=\"btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/what-is-an-sla-best-practices-for-service-level-agreements\/\" target=\"_blank\" style=\"padding:0px!important;\">SLA control<\/a> and full incident management.<!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013>With <strong>Smart Ticketing<\/strong>, the system analyzes the user query against the knowledge base and AI before creating the ticket, resolving frequent requests without support team intervention.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n fr\">Vos clients peuvent cr\u00e9er des tickets via le web ou par e-mail sans acc\u00e8s pr\u00e9alable. Cr\u00e9ation automatique des utilisateurs, <a class=\"btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/what-is-an-sla-best-practices-for-service-level-agreements\/\" target=\"_blank\" style=\"padding:0px!important;\">gestion des SLA<\/a> et gestion compl\u00e8te des incidents.<!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013>Avec <strong>Smart Ticketing<\/strong>, le syst\u00e8me analyse la demande de l\u2019utilisateur \u00e0 l\u2019aide de la base de connaissances et de l\u2019IA avant de cr\u00e9er le ticket, r\u00e9solvant les requ\u00eates fr\u00e9quentes sans intervention de l\u2019\u00e9quipe support.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ja\">\u9867\u5ba2\u306f\u4e8b\u524d\u30a2\u30af\u30bb\u30b9\u306a\u3057\u3067Web\u307e\u305f\u306f\u30e1\u30fc\u30eb\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u81ea\u52d5\u4f5c\u6210\u3001<a class=\"btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/what-is-an-sla-best-practices-for-service-level-agreements\/\" target=\"_blank\" style=\"padding:0px!important;\">SLA\u7ba1\u7406<\/a>\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u5305\u62ec\u7684\u306a\u7ba1\u7406\u304c\u53ef\u80fd\u3067\u3059\u3002<!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><strong>Smart Ticketing<\/strong>\u306b\u3088\u308a\u3001\u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u524d\u306b\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3068AI\u3092\u7528\u3044\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u5206\u6790\u3057\u3001\u3088\u304f\u3042\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306e\u4ecb\u5165\u306a\u3057\u3067\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"pitsm-2026-text i18n ru\">\u0412\u0430\u0448\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u043c\u043e\u0433\u0443\u0442 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0437\u0430\u044f\u0432\u043a\u0438 \u0447\u0435\u0440\u0435\u0437 \u0432\u0435\u0431 \u0438\u043b\u0438 e-mail \u0431\u0435\u0437 \u043f\u0440\u0435\u0434\u0432\u0430\u0440\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u0434\u043e\u0441\u0442\u0443\u043f\u0430. \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0435 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439, <a class=\"btn-3c btn-alt\" href=\"https:\/\/pandorafms.com\/en\/it-topics\/what-is-an-sla-best-practices-for-service-level-agreements\/\" target=\"_blank\" style=\"padding:0px!important;\">\u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c SLA<\/a> \u0438 \u043f\u043e\u043b\u043d\u043e\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438.<!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013>\u0421 \u043f\u043e\u043c\u043e\u0449\u044c\u044e <strong>Smart Ticketing<\/strong> \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u0435\u0442 \u0437\u0430\u043f\u0440\u043e\u0441 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u0441 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u0431\u0430\u0437\u044b \u0437\u043d\u0430\u043d\u0438\u0439 \u0438 \u0418\u0418 \u043f\u0435\u0440\u0435\u0434 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435\u043c \u0437\u0430\u044f\u0432\u043a\u0438, \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0440\u0435\u0448\u0430\u044f \u0442\u0438\u043f\u043e\u0432\u044b\u0435 \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u044f \u0431\u0435\u0437 \u0443\u0447\u0430\u0441\u0442\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-media-panel\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"SLA-driven Help Desk software\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/SLA-driven-Help-Desk.png\"><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Feat 6&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-2026-block pitsm-2026-block--full pitsm-2026-orient--img-left\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-block-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--media\"><!-- [et_pb_line_break_holder] -->      <img decoding=\"async\" class=\"pitsm-2026-img pitsm-2026-img--panel lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Built-in CRM inside your ITSM\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Built-in-CRM-inside-your-ITSM.png\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-col pitsm-2026-col--text\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<h2 class=\"pitsm-2026-title h3-w\"<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;CRM integrado en tu plataforma ITSM&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Built-in CRM inside your ITSM&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;CRM int\u00e9gr\u00e9 dans votre ITSM&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;ITSM\u306b\u7d71\u5408\u3055\u308c\u305fCRM&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0412\u0441\u0442\u0440\u043e\u0435\u043d\u043d\u044b\u0439 CRM \u0432 \u0432\u0430\u0448\u0435\u0439 ITSM-\u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435&#187;><!-- [et_pb_line_break_holder] -->        Built-in CRM inside your ITSM<!-- [et_pb_line_break_holder] -->      <\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-copy\"><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n en\">Manage clients, contracts, contacts and invoices without jumping between tools. One unified IT service management solution, zero integration chaos.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n es\">Gestiona clientes, contratos, contactos y facturaci\u00f3n sin depender de herramientas externas. Una \u00fanica soluci\u00f3n ITSM, sin integraciones innecesarias.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n fr\">G\u00e9rez clients, contrats, contacts et facturation sans multiplier les outils. Une plateforme ITSM unifi\u00e9e.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n ja\">\u9867\u5ba2\u3001\u5951\u7d04\u3001\u8acb\u6c42\u3092\u4e00\u5143\u7ba1\u7406\u3002\u5916\u90e8\u30c4\u30fc\u30eb\u306b\u4f9d\u5b58\u305b\u305a\u3001ITSM\u5185\u3067\u5b8c\u7d50\u3002<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-text i18n ru\">\u0423\u043f\u0440\u0430\u0432\u043b\u044f\u0439\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u043a\u043e\u043d\u0442\u0440\u0430\u043a\u0442\u0430\u043c\u0438 \u0438 \u0441\u0447\u0435\u0442\u0430\u043c\u0438 \u0432 \u0435\u0434\u0438\u043d\u043e\u0439 ITSM-\u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0435 \u0431\u0435\u0437 \u043b\u0438\u0448\u043d\u0438\u0445 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0439.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; custom_padding_last_edited=&#187;off|desktop&#187; admin_label=&#187;Flow&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_enable_color=&#187;off&#187; use_background_color_gradient=&#187;on&#187; background_color_gradient_direction=&#187;45deg&#187; background_color_gradient_stops=&#187;#f7f7ef 0%|#ffffff 100%&#187; background_enable_image=&#187;off&#187; background_size=&#187;contain&#187; background_position=&#187;center_right&#187; z_index=&#187;0&#8243; custom_margin=&#187;20px|20px|20px|20px|true|true&#187; custom_margin_tablet=&#187;20px|20px||20px|false|true&#187; custom_margin_phone=&#187;20px|20px||20px|false|true&#187; custom_margin_last_edited=&#187;off|desktop&#187; custom_padding=&#187;75px|20px|75px|20px|true|true&#187; custom_padding_tablet=&#187;50px|20px|50px|20px|true|true&#187; custom_padding_phone=&#187;50px||50px||true|true&#187; custom_css_main_element=&#187;z-index:0!important;&#187; border_radii=&#187;on|20px|20px|20px|20px&#187; border_width_all=&#187;1px&#187; border_color_all=&#187;#ffffff&#187; box_shadow_style=&#187;preset3&#8243; box_shadow_color=&#187;#000000&#8243; global_colors_info=&#187;{}&#187;][et_pb_row _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1000px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; max_width=&#187;900px&#187; module_alignment=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h2 class=\"h2-b\"<!-- [et_pb_line_break_holder] -->data-i18n-es=&#187;De la alerta al ticket, sin pasos intermedios&#187;<!-- [et_pb_line_break_holder] -->data-i18n-en=&#187;From alert to ticket, without extra steps&#187;<!-- [et_pb_line_break_holder] -->data-i18n-fr=&#187;De l\u2019alerte au ticket, sans \u00e9tapes interm\u00e9diaires&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ja=&#187;\u30a2\u30e9\u30fc\u30c8\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u3078\u3001\u4f59\u8a08\u306a\u624b\u9806\u306a\u3057&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ru=&#187;\u041e\u0442 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u044f \u043a \u0442\u0438\u043a\u0435\u0442\u0443 \u2014 \u0431\u0435\u0437 \u043b\u0438\u0448\u043d\u0438\u0445 \u0448\u0430\u0433\u043e\u0432&#187;><!-- [et_pb_line_break_holder] -->From alert to ticket, without extra steps<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">Pandora ITSM se conecta de forma nativa con Pandora FMS. Cuando la monitorizaci\u00f3n detecta un desaf\u00edo, el equipo de soporte recibe un ticket con el contexto t\u00e9cnico necesario para actuar desde el primer momento. Los activos monitorizados pueden mantenerse relacionados con el inventario del ITSM, aportando trazabilidad completa entre operaci\u00f3n t\u00e9cnica, soporte y gesti\u00f3n del servicio.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n en\">Pandora ITSM connects natively with Pandora FMS. When monitoring detects an issue, the support team receives a ticket with the technical context needed to act from the very first moment. Monitored assets can remain linked to the ITSM inventory, providing complete traceability between technical operations, support and service management.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n fr\">Pandora ITSM s\u2019int\u00e8gre nativement \u00e0 Pandora FMS. Lorsque la supervision d\u00e9tecte un incident, l\u2019\u00e9quipe support re\u00e7oit un ticket avec le contexte technique n\u00e9cessaire pour agir imm\u00e9diatement. Les actifs supervis\u00e9s peuvent rester li\u00e9s \u00e0 l\u2019inventaire ITSM, apportant une tra\u00e7abilit\u00e9 compl\u00e8te entre op\u00e9rations techniques, support et gestion du service.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n ja\">Pandora ITSM \u306f Pandora FMS \u3068\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u9023\u643a\u3057\u307e\u3059\u3002\u76e3\u8996\u304c\u8ab2\u984c\u3092\u691c\u77e5\u3059\u308b\u3068\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306f\u6280\u8853\u7684\u306a\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u542b\u3093\u3060\u30c1\u30b1\u30c3\u30c8\u3092\u5373\u5ea7\u306b\u53d7\u3051\u53d6\u308a\u3001\u6700\u521d\u306e\u77ac\u9593\u304b\u3089\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002 \u76e3\u8996\u5bfe\u8c61\u306e\u8cc7\u7523\u3092 ITSM \u306e\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u306b\u95a2\u9023\u4ed8\u3051\u305f\u307e\u307e\u7dad\u6301\u3059\u308b\u3053\u3068\u3067\u3001\u6280\u8853\u904b\u7528\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306e\u9593\u306b\u5b8c\u5168\u306a\u30c8\u30ec\u30fc\u30b5\u30d3\u30ea\u30c6\u30a3\u3092\u78ba\u4fdd\u3067\u304d\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n ru\">Pandora ITSM \u043d\u0430\u0442\u0438\u0432\u043d\u043e \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u0443\u0435\u0442\u0441\u044f \u0441 Pandora FMS. \u041a\u043e\u0433\u0434\u0430 \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433 \u043e\u0431\u043d\u0430\u0440\u0443\u0436\u0438\u0432\u0430\u0435\u0442 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0443, \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442 \u0442\u0438\u043a\u0435\u0442 \u0441 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c, \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u044b\u043c \u0434\u043b\u044f \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0439 \u0441 \u0441\u0430\u043c\u043e\u0433\u043e \u043d\u0430\u0447\u0430\u043b\u0430. \u041a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u0443\u0435\u043c\u044b\u0435 \u0430\u043a\u0442\u0438\u0432\u044b \u043c\u043e\u0433\u0443\u0442 \u043e\u0441\u0442\u0430\u0432\u0430\u0442\u044c\u0441\u044f \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u043c\u0438 \u0441 \u0438\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u0451\u043c ITSM, \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u044f \u043f\u043e\u043b\u043d\u0443\u044e \u0442\u0440\u0430\u0441\u0441\u0438\u0440\u0443\u0435\u043c\u043e\u0441\u0442\u044c \u043c\u0435\u0436\u0434\u0443 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0435\u0439, \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u0441\u0435\u0440\u0432\u0438\u0441\u043e\u043c.<\/pee>[\/et_pb_code][et_pb_image src=&#187;https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/From-alert-to-tickets-without-extra-steps-scaled.png&#187; alt=&#187;From alert to tickets without extra steps&#187; title_text=&#187;From alert to tickets without extra steps&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;40px||0px||false|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#187;1_3,1_3,1_3&#8243; admin_label=&#187;Banner&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1000px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;40px||0px||false|false&#187; custom_padding=&#187;0px||0px||true|false&#187; locked=&#187;off&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;1_3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->data-i18n-es=&#187;Sin copiar y pegar&#187;<!-- [et_pb_line_break_holder] -->data-i18n-en=&#187;No copy and paste&#187;<!-- [et_pb_line_break_holder] -->data-i18n-fr=&#187;Sans copier-coller&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ja=&#187;\u30b3\u30d4\u30fc\uff06\u30da\u30fc\u30b9\u30c8\u4e0d\u8981&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ru=&#187;\u0411\u0435\u0437 \u043a\u043e\u043f\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0438 \u0432\u0441\u0442\u0430\u0432\u043a\u0438&#187;><!-- [et_pb_line_break_holder] -->No copy and paste<!-- [et_pb_line_break_holder] --><\/h3>\n<p><!-- [et_pb_line_break_holder] --><pee><span class=\"i18n es\">El ticket se crea con los datos del evento de monitorizaci\u00f3n.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n en\">The ticket is created with the monitoring event data.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n fr\">Le ticket est cr\u00e9\u00e9 avec les donn\u00e9es de l\u2019\u00e9v\u00e9nement de supervision.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n ja\">\u30c1\u30b1\u30c3\u30c8\u306f\u76e3\u8996\u30a4\u30d9\u30f3\u30c8\u306e\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u81ea\u52d5\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n ru\">\u0422\u0438\u043a\u0435\u0442 \u0441\u043e\u0437\u0434\u0430\u0451\u0442\u0441\u044f \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0434\u0430\u043d\u043d\u044b\u0445 \u0441\u043e\u0431\u044b\u0442\u0438\u044f \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u0430.<\/span><!-- [et_pb_line_break_holder] --><\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->data-i18n-es=&#187;Sin cambiar de herramienta&#187;<!-- [et_pb_line_break_holder] -->data-i18n-en=&#187;No need to switch tools&#187;<!-- [et_pb_line_break_holder] -->data-i18n-fr=&#187;Sans changer d\u2019outil&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ja=&#187;\u30c4\u30fc\u30eb\u3092\u5207\u308a\u66ff\u3048\u308b\u5fc5\u8981\u306a\u3057&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ru=&#187;\u0411\u0435\u0437 \u0441\u043c\u0435\u043d\u044b \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430&#187;><!-- [et_pb_line_break_holder] -->No need to switch tools<!-- [et_pb_line_break_holder] --><\/h3>\n<p><!-- [et_pb_line_break_holder] --><pee><span class=\"i18n es\">Soporte e infraestructura trabajan dentro del mismo flujo.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n en\">Support and infrastructure work within the same workflow.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n fr\">Le support et l\u2019infrastructure travaillent dans le m\u00eame flux.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n ja\">\u30b5\u30dd\u30fc\u30c8\u3068\u30a4\u30f3\u30d5\u30e9\u304c\u540c\u3058\u30d5\u30ed\u30fc\u306e\u4e2d\u3067\u9023\u643a\u3057\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n ru\">\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u043e\u0434\u043d\u043e\u0433\u043e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430.<\/span><!-- [et_pb_line_break_holder] --><\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->data-i18n-es=&#187;Trazabilidad completa&#187;<!-- [et_pb_line_break_holder] -->data-i18n-en=&#187;No need to switch tools&#187;<!-- [et_pb_line_break_holder] -->data-i18n-fr=&#187;Tra\u00e7abilit\u00e9 compl\u00e8te&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ja=&#187;\u5b8c\u5168\u306a\u30c8\u30ec\u30fc\u30b5\u30d3\u30ea\u30c6\u30a3&#187;<!-- [et_pb_line_break_holder] -->data-i18n-ru=&#187;\u041f\u043e\u043b\u043d\u0430\u044f \u0442\u0440\u0430\u0441\u0441\u0438\u0440\u0443\u0435\u043c\u043e\u0441\u0442\u044c&#187;><!-- [et_pb_line_break_holder] -->Full traceability<!-- [et_pb_line_break_holder] --><\/h3>\n<p><!-- [et_pb_line_break_holder] --><pee><span class=\"i18n es\">Los activos monitorizados quedan vinculados al inventario ITSM.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n en\">Monitored assets remain linked to the ITSM inventory.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n fr\">Les actifs supervis\u00e9s restent li\u00e9s \u00e0 l\u2019inventaire ITSM.<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n ja\">\u76e3\u8996\u5bfe\u8c61\u306e\u8cc7\u7523\u306f ITSM \u306e\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3068\u7d10\u3065\u3044\u305f\u307e\u307e\u7ba1\u7406\u3055\u308c\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] --><span class=\"i18n ru\">\u041a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u0443\u0435\u043c\u044b\u0435 \u0430\u043a\u0442\u0438\u0432\u044b \u043e\u0441\u0442\u0430\u044e\u0442\u0441\u044f \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u043c\u0438 \u0441 \u0438\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u0451\u043c ITSM.<\/span><\/pee>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; admin_label=&#187;Why us&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;RGBA(255,255,255,0)&#187; custom_margin=&#187;100px|20px|100px|20px|true|true&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; global_colors_info=&#187;{}&#187;][et_pb_row admin_label=&#187;Why us&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1170px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; border_color_top=&#187;RGBA(255,255,255,0)&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"mini-divider\" style=\"margin-bottom:-20px;\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">Ni una suite sobredimensionada ni una herramienta demasiado limitada<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Neither an oversized suite nor a tool that\u2019s too limited<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Ni une suite surdimensionn\u00e9e ni un outil trop limit\u00e9<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">\u904e\u5270\u306b\u5de8\u5927\u306a\u30b9\u30a4\u30fc\u30c8\u3067\u3082\u3001\u6a5f\u80fd\u304c\u4e0d\u8db3\u3057\u305f\u30c4\u30fc\u30eb\u3067\u3082\u306a\u3044<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">\u041d\u0438 \u0447\u0440\u0435\u0437\u043c\u0435\u0440\u043d\u043e \u0433\u0440\u043e\u043c\u043e\u0437\u0434\u043a\u0438\u0439 \u043f\u0430\u043a\u0435\u0442, \u043d\u0438 \u0441\u043b\u0438\u0448\u043a\u043e\u043c \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442<\/pee><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"max-width:900px; margin:auto; color:#eaeaea!important; text-align:center!important;\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n en pitsm-2026-insp-text\">We created Pandora ITSM to eliminate friction without losing control: agile deployment, advanced customization and measurable results.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n es pitsm-2026-insp-text\">Creamos Pandora ITSM para eliminar fricciones sin perder el control: implantaci\u00f3n \u00e1gil, personalizaci\u00f3n avanzada y resultados medibles.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr pitsm-2026-insp-text\">Nous avons cr\u00e9\u00e9 Pandora ITSM pour \u00e9liminer les frictions sans perdre le contr\u00f4le : d\u00e9ploiement agile, personnalisation avanc\u00e9e et r\u00e9sultats mesurables.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja pitsm-2026-insp-text\">Pandora ITSM\u306f\u3001\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3092\u5931\u3046\u3053\u3068\u306a\u304f\u6469\u64e6\u3092\u6392\u9664\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u307e\u3057\u305f\u3002\u8fc5\u901f\u306a\u5c0e\u5165\u3001\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u305d\u3057\u3066\u6e2c\u5b9a\u53ef\u80fd\u306a\u6210\u679c\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru pitsm-2026-insp-text\">Pandora ITSM \u0441\u043e\u0437\u0434\u0430\u043d \u0434\u043b\u044f \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f \u043b\u0438\u0448\u043d\u0435\u0439 \u0441\u043b\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0431\u0435\u0437 \u043f\u043e\u0442\u0435\u0440\u0438 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044f: \u0431\u044b\u0441\u0442\u0440\u043e\u0435 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435, \u0433\u043b\u0443\u0431\u043e\u043a\u0430\u044f \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430 \u0438 \u0438\u0437\u043c\u0435\u0440\u0438\u043c\u044b\u0435 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u044b.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-2026-insp-grid\" style=\"margin-top:30px;\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en reddish\">Too complex<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es reddish\">Demasiado complejo<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr reddish\">Trop complexe<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja reddish\">\u8907\u96d1\u3059\u304e\u308b<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru reddish\">\u0421\u043b\u0438\u0448\u043a\u043e\u043c \u0441\u043b\u043e\u0436\u043d\u044b\u0435<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-insp-text\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Some solutions are so complex they require a consulting project just to start using them.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Hay herramientas tan complejas que exigen un proyecto de consultor\u00eda solo para empezar a usarlas.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">Certaines solutions sont si complexes qu\u2019elles n\u00e9cessitent un projet de conseil simplement pour commencer \u00e0 les utiliser.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">\u4e00\u90e8\u306e\u30c4\u30fc\u30eb\u306f\u975e\u5e38\u306b\u8907\u96d1\u3067\u3001\u5c0e\u5165\u3059\u308b\u3060\u3051\u3067\u3082\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">\u041d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043d\u0430\u0441\u0442\u043e\u043b\u044c\u043a\u043e \u0441\u043b\u043e\u0436\u043d\u044b, \u0447\u0442\u043e \u0442\u0440\u0435\u0431\u0443\u044e\u0442 \u043e\u0442\u0434\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u043a\u043e\u043d\u0441\u0430\u043b\u0442\u0438\u043d\u0433\u043e\u0432\u043e\u0433\u043e \u043f\u0440\u043e\u0435\u043a\u0442\u0430, \u0447\u0442\u043e\u0431\u044b \u043d\u0430\u0447\u0430\u0442\u044c \u0438\u043c\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c\u0441\u044f.<\/span><!-- [et_pb_line_break_holder] -->        <\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pitsm-2026-insp-badge\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en reddish\">Too rigid<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es reddish\">Demasiado r\u00edgido<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr reddish\">Trop rigide<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja reddish\">\u67d4\u8edf\u6027\u304c\u306a\u3044<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru reddish\">\u0421\u043b\u0438\u0448\u043a\u043e\u043c \u0436\u0451\u0441\u0442\u043a\u0438\u0435<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-insp-text\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Others promise a setup in minutes but cannot adapt to your real SLAs, workflows or operating model.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Otras prometen configurarse en minutos, pero no se adaptan a las necesidades reales de tus SLA, tus flujos de trabajo ni tu modelo operativo.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">D\u2019autres promettent une mise en place en quelques minutes mais ne s\u2019adaptent pas \u00e0 vos SLA, \u00e0 vos processus ni \u00e0 votre mod\u00e8le op\u00e9rationnel.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">\u6570\u5206\u3067\u5c0e\u5165\u3067\u304d\u308b\u3068\u8b33\u3046\u30c4\u30fc\u30eb\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u5b9f\u969b\u306eSLA\u3084\u696d\u52d9\u30d5\u30ed\u30fc\u3001\u904b\u7528\u30e2\u30c7\u30eb\u306b\u306f\u9069\u5fdc\u3067\u304d\u307e\u305b\u3093\u3002<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">\u0414\u0440\u0443\u0433\u0438\u0435 \u043e\u0431\u0435\u0449\u0430\u044e\u0442 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0443 \u0437\u0430 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e minutes, \u043d\u043e \u043d\u0435 \u0430\u0434\u0430\u043f\u0442\u0438\u0440\u0443\u044e\u0442\u0441\u044f \u043a \u0432\u0430\u0448\u0438\u043c SLA, \u0440\u0430\u0431\u043e\u0447\u0438\u043c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c \u0438\u043b\u0438 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u043c\u043e\u0434\u0435\u043b\u0438.<\/span><!-- [et_pb_line_break_holder] -->        <\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-insp-card pitsm-2026-insp-card--accent\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"pitsm-2026-insp-badge pitsm-2026-insp-badge--accent\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Our approach<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Nuestro enfoque<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">Notre approche<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">\u79c1\u305f\u3061\u306e\u30a2\u30d7\u30ed\u30fc\u30c1<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">\u041d\u0430\u0448 \u043f\u043e\u0434\u0445\u043e\u0434<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-2026-insp-text pitsm-2026-insp-text--accent\"><!-- [et_pb_line_break_holder] -->          <span class=\"i18n en\">Pandora ITSM turns service management into something structured, measurable and efficient.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n es\">Pandora ITSM convierte la gesti\u00f3n del servicio en algo estructurado, medible y eficiente.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n fr\">Pandora ITSM transforme la gestion des services en un syst\u00e8me structur\u00e9, mesurable et efficace.<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ja\">Pandora ITSM\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u69cb\u9020\u5316\u3055\u308c\u3001\u6e2c\u5b9a\u53ef\u80fd\u3067\u52b9\u7387\u7684\u306a\u3082\u306e\u3078\u3068\u5909\u3048\u307e\u3059\u3002<\/span><!-- [et_pb_line_break_holder] -->          <span class=\"i18n ru\">Pandora ITSM \u043f\u0440\u0435\u0432\u0440\u0430\u0449\u0430\u0435\u0442 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438 \u0432 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439, \u0438\u0437\u043c\u0435\u0440\u0438\u043c\u044b\u0439 \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u043f\u0440\u043e\u0446\u0435\u0441\u0441.<\/span><!-- [et_pb_line_break_holder] -->        <\/pee><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul class=\"pitsm-2026-insp-points\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            <span class=\"i18n en\">Fast to deploy, ready to scale<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n es\">R\u00e1pido de implantar, preparado para crecer<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n fr\">Rapide \u00e0 d\u00e9ployer, pr\u00eat \u00e0 \u00e9voluer<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n ja\">\u8fc5\u901f\u306a\u5c0e\u5165\u3068\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n ru\">\u0411\u044b\u0441\u0442\u0440\u043e\u0435 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 \u0438 \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0438\u0440\u0443\u0435\u043c\u043e\u0441\u0442\u044c<\/span><!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            <a class=\"btn-3c btn-alt i18n es\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/es\/sla-slo-sli-guia-definitiva\/\">Flujos de trabajo y reporting orientados a SLA<\/a><a class=\"btn-3c btn-alt i18n en\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/sla-slo-sli-definitive-guide\/\">SLA-driven workflows and reporting<\/a><a class=\"btn-3c btn-alt i18n fr\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/fr\/sla-slo-sli-guia-definitiva\/\">Processus et rapports orient\u00e9s SLA<\/a><a class=\"btn-3c btn-alt i18n ja\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/sla-slo-sli-definitive-guide\/\">SLA\u4e3b\u5c0e\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u30ec\u30dd\u30fc\u30c8<\/a><a class=\"btn-3c btn-alt i18n ru\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/sla-slo-sli-definitive-guide\/\">\u041f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0438 \u043e\u0442\u0447\u0451\u0442\u043d\u043e\u0441\u0442\u044c \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 SLA<\/a><!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            <span class=\"i18n en\">Advanced customization without integration chaos<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n es\">Personalizaci\u00f3n avanzada sin caos de integraciones<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n fr\">Personnalisation avanc\u00e9e sans chaos d\u2019int\u00e9gration<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n ja\">\u8907\u96d1\u5316\u3057\u306a\u3044\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/span><!-- [et_pb_line_break_holder] -->            <span class=\"i18n ru\">\u0413\u043b\u0443\u0431\u043e\u043a\u0430\u044f \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430 \u0431\u0435\u0437 \u0445\u0430\u043e\u0441\u0430 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0439<\/span><!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; admin_label=&#187;Metrics&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;RGBA(255,255,255,0)&#187; z_index=&#187;0&#8243; custom_margin=&#187;100px|20px|0px|20px|false|true&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; custom_css_main_element=&#187;z-index:0!important;&#187; border_radii=&#187;off|20px|20px||&#187; global_colors_info=&#187;{}&#187;][et_pb_row column_structure=&#187;1_3,1_3,1_3&#8243; use_custom_gutter=&#187;on&#187; gutter_width=&#187;1&#8243; make_equal=&#187;on&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;100%&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px|0px|0px|0px|true|true&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; scroll_vertical_motion=&#187;0|22|22|100|0|0|0&#8243; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;1_3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_enable_color=&#187;off&#187; use_background_color_gradient=&#187;on&#187; background_color_gradient_stops=&#187;#f7f7ef 0%|#ffffff 100%&#187; scroll_vertical_motion=&#187;0|20|20|100|2|0|0&#8243; scroll_horizontal_motion_enable=&#187;on&#187; scroll_horizontal_motion=&#187;0|50|50|100|0|0|0&#8243; motion_trigger_start=&#187;top&#187; scroll_vertical_motion_tablet=&#187;0|10|10|100|0|0|0&#8243; scroll_vertical_motion_phone=&#187;0|10|10|100|0|0|0&#8243; scroll_vertical_motion_last_edited=&#187;on|tablet&#187; scroll_horizontal_motion_tablet=&#187;0|50|50|100|0|0|0&#8243; scroll_horizontal_motion_phone=&#187;0|10|10|100|-2|0|0&#8243; scroll_horizontal_motion_last_edited=&#187;on|phone&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"pitsm-2026-stat\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-stat-top\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-stat-number\">+1200<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-stat-desc\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n en\">Installations worldwide<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n es\">Instalaciones en todo el mundo<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n fr\">Installations dans le monde<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n ja\">\u4e16\u754c\u4e2d\u3067\u306e\u5c0e\u5165\u5b9f\u7e3e<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n ru\">\u0423\u0441\u0442\u0430\u043d\u043e\u0432\u043e\u043a \u043f\u043e \u0432\u0441\u0435\u043c\u0443 \u043c\u0438\u0440\u0443<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-stat-media\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" class=\"pitsm-2026-stat-img lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"ITSM Installations worldwide\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/ITSM-Installations-worldwide.png\"><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_enable_color=&#187;off&#187; use_background_color_gradient=&#187;on&#187; background_color_gradient_stops=&#187;#f7f7ef 0%|#ffffff 100%&#187; scroll_vertical_motion=&#187;0|35|35|100|2|0|0&#8243; scroll_horizontal_motion_enable=&#187;on&#187; scroll_horizontal_motion=&#187;0|50|50|100|0|0|0&#8243; motion_trigger_start=&#187;top&#187; scroll_vertical_motion_tablet=&#187;0|10|10|100|0|0|0&#8243; scroll_vertical_motion_phone=&#187;0|23|23|100|0|0|0&#8243; scroll_vertical_motion_last_edited=&#187;on|tablet&#187; scroll_horizontal_motion_tablet=&#187;0|50|50|100|0|0|0&#8243; scroll_horizontal_motion_phone=&#187;0|23|23|100|-2|0|0&#8243; scroll_horizontal_motion_last_edited=&#187;on|desktop&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"pitsm-2026-stat\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-stat-top\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-stat-number\">+15<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-stat-desc\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n en\">Years of experience<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n es\">A\u00f1os de experiencia<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n fr\">Ann\u00e9es d\u2019exp\u00e9rience<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n ja\">\u904b\u7528\u5b9f\u7e3e<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n ru\">\u041b\u0435\u0442 \u043e\u043f\u044b\u0442\u0430<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-stat-media\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" class=\"pitsm-2026-stat-img lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"ITSM Tickets managed monthly\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/ITSM-Tickets-managed-monthly.png\"><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_3&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_enable_color=&#187;off&#187; use_background_color_gradient=&#187;on&#187; background_color_gradient_stops=&#187;#f7f7ef 0%|#ffffff 100%&#187; scroll_vertical_motion=&#187;0|50|50|100|2|0|0&#8243; scroll_horizontal_motion_enable=&#187;on&#187; scroll_horizontal_motion=&#187;0|36|36|100|0|0|0&#8243; motion_trigger_start=&#187;top&#187; scroll_vertical_motion_tablet=&#187;0|10|10|100|0|0|0&#8243; scroll_vertical_motion_phone=&#187;0|36|36|100|0|0|0&#8243; scroll_vertical_motion_last_edited=&#187;on|tablet&#187; scroll_horizontal_motion_tablet=&#187;0|36|36|100|0|0|0&#8243; scroll_horizontal_motion_phone=&#187;0|36|36|100|-2|0|0&#8243; scroll_horizontal_motion_last_edited=&#187;on|desktop&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"pitsm-2026-stat\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-stat-top\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-stat-number\">ISO 27001<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-2026-stat-desc\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n en\">Security certification<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n es\">Certificaci\u00f3n de seguridad<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n fr\">Certification de s\u00e9curit\u00e9<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n ja\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8a8d\u8a3c<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-2026-stat-text i18n ru\">\u0421\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044f \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-2026-stat-media\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" class=\"pitsm-2026-stat-img lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"ITSM Years of experience\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/ITSM-Years-of-experience.png\"><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; custom_padding_last_edited=&#187;on|phone&#187; admin_label=&#187;Testimony&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;#ffffff&#187; z_index=&#187;0&#8243; custom_margin=&#187;|20px||20px|false|true&#187; custom_padding=&#187;100px|20px|70px|20px|false|true&#187; custom_padding_tablet=&#187;200px|20px|70px|20px|false|true&#187; custom_padding_phone=&#187;100px|20px|70px|20px|false|true&#187; custom_css_main_element=&#187;z-index:0!important;&#187; border_radii=&#187;off|||20px|20px&#187; border_width_all=&#187;1px&#187; border_color_all=&#187;#ffffff&#187; box_shadow_style=&#187;preset3&#8243; box_shadow_color=&#187;#000000&#8243; global_colors_info=&#187;{}&#187;][et_pb_row admin_label=&#187;Banner&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1000px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"pitsm-testimonials\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-testimonials-inner\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h2 class=\"h2-b\"<!-- [et_pb_line_break_holder] -->      data-i18n-es=&#187;Equipos IT que ya conf\u00edan en Pandora ITSM&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-en=&#187;IT teams already trusting Pandora ITSM&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-fr=&#187;Des \u00e9quipes IT qui font d\u00e9j\u00e0 confiance \u00e0 Pandora ITSM&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-ja=&#187;\u3059\u3067\u306bPandora ITSM\u3092\u4fe1\u983c\u3059\u308bIT\u30c1\u30fc\u30e0&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-ru=&#187;\u0418\u0422-\u043a\u043e\u043c\u0430\u043d\u0434\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0443\u0436\u0435 \u0434\u043e\u0432\u0435\u0440\u044f\u044e\u0442 Pandora ITSM&#187;>Equipos IT que ya conf\u00edan en Pandora ITSM<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div style=\"max-width:900px;\"><!-- [et_pb_line_break_holder] -->    <pee class=\"sub1-b i18n es\">Pandora ITSM ayuda a los equipos de soporte a gestionar incidencias, activos y servicios con visibilidad completa y procesos medibles.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"sub1-b i18n en\">Pandora ITSM helps support teams manage incidents, assets and services with full visibility and measurable processes.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"sub1-b i18n fr\">Pandora ITSM aide les \u00e9quipes support \u00e0 g\u00e9rer incidents, actifs et services avec une visibilit\u00e9 compl\u00e8te et des processus mesurables.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"sub1-b i18n ja\">Pandora ITSM \u306f\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3001\u8cc7\u7523\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u5b8c\u5168\u306a\u53ef\u8996\u6027\u3068\u6e2c\u5b9a\u53ef\u80fd\u306a\u30d7\u30ed\u30bb\u30b9\u3067\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"sub1-b i18n ru\">Pandora ITSM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043a\u043e\u043c\u0430\u043d\u0434\u0430\u043c \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438, \u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438 \u0438 \u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438 \u0441 \u043f\u043e\u043b\u043d\u043e\u0439 \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u043e\u0441\u0442\u044c\u044e \u0438 \u0438\u0437\u043c\u0435\u0440\u0438\u043c\u044b\u043c\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-testimonials-proof-row\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-testimonials-proof-media\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"pitsm-testimonials-proof-img lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Support and IT operations teams use Pandora ITSM\" loading=\"lazy\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Support-and-IT-operations-teams-use-Pandora-ITSM.png\"><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-testimonials-proof-text\"><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-testimonials-proof i18n es\">Equipos de soporte y operaciones IT utilizan Pandora ITSM para centralizar su gesti\u00f3n de servicios.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-testimonials-proof i18n en\">Support and IT operations teams use Pandora ITSM to centralize service management.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-testimonials-proof i18n fr\">Les \u00e9quipes support et op\u00e9rations IT utilisent Pandora ITSM pour centraliser la gestion des services.<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-testimonials-proof i18n ja\">\u30b5\u30dd\u30fc\u30c8\u304a\u3088\u3073IT\u904b\u7528\u30c1\u30fc\u30e0\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u4e00\u5143\u5316\u3059\u308b\u305f\u3081\u306bPandora ITSM\u3092\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->        <pee class=\"pitsm-testimonials-proof i18n ru\">\u041a\u043e\u043c\u0430\u043d\u0434\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0438 \u0418\u0422-\u043e\u043f\u0435\u0440\u0430\u0446\u0438\u0439 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0442 Pandora ITSM \u0434\u043b\u044f \u0446\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u043e\u0433\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-testimonials-checks\"><!-- [et_pb_line_break_holder] -->      <span class=\"i18n es\">\u2714 Gesti\u00f3n de incidencias y SLA<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n en\">\u2714 Incident and SLA management<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n fr\">\u2714 Gestion des incidents et SLA<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ja\">\u2714 \u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068SLA\u7ba1\u7406<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ru\">\u2714 \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u0438 SLA<\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <span class=\"i18n es\">\u2714 Inventario y CMDB<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n en\">\u2714 Inventory and CMDB<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n fr\">\u2714 Inventaire et CMDB<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ja\">\u2714 \u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3068CMDB<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ru\">\u2714 \u0418\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u044c \u0438 CMDB<\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <span class=\"i18n es\">\u2714 Reporting y m\u00e9tricas de servicio<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n en\">\u2714 Reporting and service metrics<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n fr\">\u2714 Reporting et m\u00e9triques de service<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ja\">\u2714 \u30ec\u30dd\u30fc\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u6307\u6a19<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ru\">\u2714 \u041e\u0442\u0447\u0451\u0442\u043d\u043e\u0441\u0442\u044c \u0438 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0435 \u043c\u0435\u0442\u0440\u0438\u043a\u0438<\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <span class=\"i18n es\">\u2714 Integraci\u00f3n con monitorizaci\u00f3n<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n en\">\u2714 Monitoring integration<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n fr\">\u2714 Int\u00e9gration avec la supervision<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ja\">\u2714 \u76e3\u8996\u3068\u306e\u7d71\u5408<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ru\">\u2714 \u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u0441 \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u043e\u043c<\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <span class=\"i18n es\">\u2714 Automatizaci\u00f3n del soporte<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n en\">\u2714 Support automation<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n fr\">\u2714 Automatisation du support<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ja\">\u2714 \u30b5\u30dd\u30fc\u30c8\u81ea\u52d5\u5316<\/span><!-- [et_pb_line_break_holder] -->      <span class=\"i18n ru\">\u2714 \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438<\/span><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-testimonials-card\"><!-- [et_pb_line_break_holder] -->      <pee class=\"pitsm-testimonials-quote i18n es\">\u201cNecesit\u00e1bamos una herramienta que ten\u00eda que ser tanto sostenible como lo suficientemente flexible para acomodar nuestros requisitos constantemente cambiantes.\u201d<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"pitsm-testimonials-quote i18n en\">\u201cWe needed a tool that was both sustainable and flexible enough to adapt to our constantly changing requirements.\u201d<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"pitsm-testimonials-quote i18n fr\">\u00ab Nous avions besoin d\u2019un outil \u00e0 la fois durable et suffisamment flexible pour s\u2019adapter \u00e0 nos exigences en constante \u00e9volution. \u00bb<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"pitsm-testimonials-quote i18n ja\">\u300c\u79c1\u305f\u3061\u306f\u3001\u6301\u7d9a\u53ef\u80fd\u3067\u3042\u308a\u306a\u304c\u3089\u3001\u5e38\u306b\u5909\u5316\u3059\u308b\u8981\u4ef6\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u67d4\u8edf\u6027\u3092\u5099\u3048\u305f\u30c4\u30fc\u30eb\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u300d<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"pitsm-testimonials-quote i18n ru\">\u00ab \u041d\u0430\u043c \u043d\u0443\u0436\u0435\u043d \u0431\u044b\u043b \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0431\u044b\u043b \u0431\u044b \u043e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e \u0443\u0441\u0442\u043e\u0439\u0447\u0438\u0432\u044b\u043c \u0438 \u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u043d\u043e \u0433\u0438\u0431\u043a\u0438\u043c, \u0447\u0442\u043e\u0431\u044b \u0430\u0434\u0430\u043f\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043a \u043d\u0430\u0448\u0438\u043c \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u043e \u043c\u0435\u043d\u044f\u044e\u0449\u0438\u043c\u0441\u044f \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c. \u00bb<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pitsm-testimonials-author\"><!-- [et_pb_line_break_holder] -->        <a class=\"pitsm-testimonials-author i18n es\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/itsm\/customers\/\">\u2014 Equipo CAU, EMT Madrid<\/a><a class=\"pitsm-testimonials-author i18n en\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/itsm\/customers\/\">\u2014 CAU Team, EMT Madrid<\/a><a class=\"pitsm-testimonials-author i18n fr\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/en\/itsm\/customers\/\">\u2014 \u00c9quipe CAU, EMT Madrid<\/a><a class=\"pitsm-testimonials-author i18n ja\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/customers\/\">\u2014 EMT\u30de\u30c9\u30ea\u30fc\u30c9 CAU\u30c1\u30fc\u30e0<\/a><a class=\"pitsm-testimonials-author i18n ru\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/customers\/\">\u2014 \u041a\u043e\u043c\u0430\u043d\u0434\u0430 CAU, EMT Madrid<\/a><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pitsm-testimonials-cta\"><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3c i18n es\" href=\"https:\/\/pandorafms.com\/ru\/client-cases\/\" target=\"_blank\" rel=\"noopener\">Ver casos de clientes \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3c i18n en\" href=\"https:\/\/pandorafms.com\/ru\/client-cases\/\" target=\"_blank\" rel=\"noopener\">See customer stories \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3c i18n fr\" href=\"https:\/\/pandorafms.com\/ru\/client-cases\/\" target=\"_blank\" rel=\"noopener\">Voir les t\u00e9moignages clients \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3c i18n ja\" href=\"https:\/\/pandorafms.com\/ru\/client-cases\/\" target=\"_blank\" rel=\"noopener\">\u5c0e\u5165\u4e8b\u4f8b\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3c i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/client-cases\/\" target=\"_blank\" rel=\"noopener\">\u0421\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0438\u0441\u0442\u043e\u0440\u0438\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; custom_padding_last_edited=&#187;off|desktop&#187; admin_label=&#187;Suite grid&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;#060514&#8243; background_enable_image=&#187;off&#187; background_size=&#187;contain&#187; background_position=&#187;center_right&#187; custom_margin=&#187;20px|20px||20px|false|true&#187; custom_margin_tablet=&#187;20px|20px||20px|false|true&#187; custom_margin_phone=&#187;20px|20px||20px|false|true&#187; custom_margin_last_edited=&#187;off|desktop&#187; custom_padding=&#187;70px|20px|70px|20px|true|true&#187; custom_padding_tablet=&#187;50px|20px|50px|20px|true|true&#187; custom_padding_phone=&#187;50px||50px||true|true&#187; border_radii=&#187;on|20px|20px|20px|20px&#187; border_color_all=&#187;RGBA(255,255,255,0)&#187; locked=&#187;off&#187; global_colors_info=&#187;{}&#187;][et_pb_row admin_label=&#187;Banner&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1170px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div style=\"max-width:900px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->  data-i18n-es=&#187;Integraciones avanzadas y personalizaci\u00f3n total&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-en=&#187;Advanced integrations and full customization&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-fr=&#187;Int\u00e9grations avanc\u00e9es et personnalisation compl\u00e8te&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-ja=&#187;\u9ad8\u5ea6\u306a\u7d71\u5408\u6a5f\u80fd\u3068\u30d5\u30eb\u30ab\u30b9\u30bf\u30de\u30a4\u30ba&#187;<!-- [et_pb_line_break_holder] -->  data-i18n-ru=&#187;\u0420\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u043d\u044b\u0435 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438 \u0438 \u043f\u043e\u043b\u043d\u0430\u044f \u043a\u0430\u0441\u0442\u043e\u043c\u0438\u0437\u0430\u0446\u0438\u044f&#187;><!-- [et_pb_line_break_holder] -->Advanced integrations and full customization<!-- [et_pb_line_break_holder] --><\/h2>\n<p><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Deploy with your own team or let us tailor the platform to your processes, applications and backend. Pandora ITSM adapts to your workflow, not the other way around.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Impl\u00e1ntalo con tu propio equipo o deja que lo adaptemos a tus procesos, aplicaciones y backend. Pandora ITSM se ajusta a tu forma de trabajar, no al rev\u00e9s.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->D\u00e9ployez-le avec votre \u00e9quipe ou laissez-nous adapter la plateforme \u00e0 vos processus et applications. Pandora ITSM s\u2019adapte \u00e0 votre organisation.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u81ea\u793e\u5c0e\u5165\u3082\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u652f\u63f4\u3082\u53ef\u80fd\u3002Pandora ITSM\u306f\u3001\u65e2\u5b58\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3084\u30b7\u30b9\u30c6\u30e0\u74b0\u5883\u306b\u67d4\u8edf\u306b\u9069\u5fdc\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u0412\u043d\u0435\u0434\u0440\u044f\u0439\u0442\u0435 \u0441\u0430\u043c\u043e\u0441\u0442\u043e\u044f\u0442\u0435\u043b\u044c\u043d\u043e \u0438\u043b\u0438 \u0434\u043e\u0432\u0435\u0440\u044c\u0442\u0435 \u043d\u0430\u043c \u0430\u0434\u0430\u043f\u0442\u0430\u0446\u0438\u044e \u043f\u043e\u0434 \u0432\u0430\u0448\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0438 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0443. Pandora ITSM \u043f\u043e\u0434\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u043f\u043e\u0434 \u0432\u0430\u0448 \u0431\u0438\u0437\u043d\u0435\u0441.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\" style=\"margin:20px 0px;\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">View pricing and deployment options \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Ver precios y opciones de despliegue \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Voir les prix et options de d\u00e9ploiement \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u4fa1\u683c\u3068\u5c0e\u5165\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0446\u0435\u043d\u044b \u0438 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0440\u0430\u0437\u0432\u0435\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u044f \u2192<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">Features map \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">Mapa de funcionalidades \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2calt\" href=\"https:\/\/pandorafms.com\/en\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">Carte des fonctionnalit\u00e9s \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2calt\" href=\"https:\/\/pandorafms.com\/ja\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">\u6a5f\u80fd\u30de\u30c3\u30d7 \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2calt\" href=\"https:\/\/pandorafms.com\/ru\/itsm-features-map\/\" target=\"_blank\" rel=\"noopener\">\u041a\u0430\u0440\u0442\u0430 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 \u2192<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>  <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-grid\" style=\"margin-top:40px;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Cloud and On-Premise deployment<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Despliegue Cloud y On-Premise<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">D\u00e9ploiement Cloud et On-Premise<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u30af\u30e9\u30a6\u30c9\uff0f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u5bfe\u5fdc<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u0420\u0430\u0437\u0432\u0451\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435 Cloud \u0438 On-Premise<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Email-based incident management<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Gesti\u00f3n de incidencias por email<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Gestion des incidents par e-mail<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u30e1\u30fc\u30eb\u306b\u3088\u308b\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u043f\u043e e-mail<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Custom workflows<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Flujos de trabajo personalizados<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Workflows personnalis\u00e9s<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u30ab\u30b9\u30bf\u30e0\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u041d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u0440\u0430\u0431\u043e\u0447\u0438\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Custom dashboards and reports<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Dashboards e informes personalizados<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Tableaux de bord et rapports personnalis\u00e9s<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u30ab\u30b9\u30bf\u30e0\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3068\u30ec\u30dd\u30fc\u30c8<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u041d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u0434\u0430\u0448\u0431\u043e\u0440\u0434\u044b \u0438 \u043e\u0442\u0447\u0451\u0442\u044b<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Advanced SLA management<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Gesti\u00f3n avanzada de SLA<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Gestion avanc\u00e9e des SLA<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u9ad8\u5ea6\u306aSLA\u7ba1\u7406<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u0420\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u043d\u043e\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 SLA<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Integrations with external tools<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Integraciones con herramientas externas<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Int\u00e9grations avec des outils externes<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u5916\u90e8\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438 \u0441 \u0432\u043d\u0435\u0448\u043d\u0438\u043c\u0438 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u043c\u0438<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Multi-entity architecture with custom roles<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Arquitectura multientidad con roles personalizados<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Architecture multi-entit\u00e9 avec r\u00f4les personnalis\u00e9s<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u30ab\u30b9\u30bf\u30e0\u30ed\u30fc\u30eb\u5bfe\u5fdc\u306e\u30de\u30eb\u30c1\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u69cb\u6210<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u041c\u0443\u043b\u044c\u0442\u0438\u0441\u0443\u0449\u043d\u043e\u0441\u0442\u043d\u0430\u044f \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u0430 \u0441 \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0435\u043c\u044b\u043c\u0438 \u0440\u043e\u043b\u044f\u043c\u0438<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Built-in customer satisfaction system<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Sistema integrado de satisfacci\u00f3n del cliente<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Syst\u00e8me int\u00e9gr\u00e9 de satisfaction client<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u7d71\u5408\u578b\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u0412\u0441\u0442\u0440\u043e\u0435\u043d\u043d\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u043e\u0446\u0435\u043d\u043a\u0438 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0451\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <span class=\"i18n en\">Self-service portal for external users<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n es\">Portal de autoservicio para usuarios externos<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n fr\">Portail libre-service pour les utilisateurs externes<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ja\">\u5916\u90e8\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb<\/span><!-- [et_pb_line_break_holder] -->  <span class=\"i18n ru\">\u041f\u043e\u0440\u0442\u0430\u043b \u0441\u0430\u043c\u043e\u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u0434\u043b\u044f \u0432\u043d\u0435\u0448\u043d\u0438\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439<\/span><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"integration-item integration-dm\"><!-- [et_pb_line_break_holder] -->  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"40px\" height=\"30px\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/mini-plugin.png\"><!-- [et_pb_line_break_holder] -->  <a class=\"btn-3c btn-alt i18n es\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/es\/documentation\/10_pandora_itsm\/21_pandora_itsm_api\">API REST completa (v2)<\/a><!-- [et_pb_line_break_holder] --><a class=\"btn-3c btn-alt i18n en\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/21_pandora_itsm_api\">Full REST API (v2)<\/a><!-- [et_pb_line_break_holder] --><a class=\"btn-3c btn-alt i18n fr\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/21_pandora_itsm_api\">API REST compl\u00e8te (v2)<\/a><!-- [et_pb_line_break_holder] --><a class=\"btn-3c btn-alt i18n ja\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/21_pandora_itsm_api\">\u5b8c\u5168\u306aREST API\uff08v2\uff09<\/a><!-- [et_pb_line_break_holder] --><a class=\"btn-3c btn-alt i18n ru\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/21_pandora_itsm_api\">\u041f\u043e\u043b\u043d\u043e\u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0439 REST API (v2)<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#187;1_4,1_4,1_4,1_4&#8243; admin_label=&#187;Banner&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1170px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;100px||0px||false|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;1_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-w\">Integrated WIKI<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Create a centralized and secure IT knowledge base for passwords, internal procedures and access policies. Advanced ACL control keeps sensitive information protected while your team collaborates efficiently.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Crea una base de conocimiento IT centralizada y segura para contrase\u00f1as, procedimientos internos y pol\u00edticas de acceso. El control avanzado de ACL protege la informaci\u00f3n sensible mientras tu equipo colabora.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Cr\u00e9ez une base de connaissances IT centralis\u00e9e et s\u00e9curis\u00e9e pour mots de passe, proc\u00e9dures internes et politiques d\u2019acc\u00e8s. Les ACL avanc\u00e9es prot\u00e8gent les informations sensibles.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u30d1\u30b9\u30ef\u30fc\u30c9\u3084\u624b\u9806\u66f8\u3001\u30a2\u30af\u30bb\u30b9\u5236\u5fa1\u3092\u5b89\u5168\u306b\u5171\u6709\u3067\u304d\u308bIT\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3002\u9ad8\u5ea6\u306aACL\u7ba1\u7406\u306b\u3088\u308a\u3001\u6a5f\u5bc6\u60c5\u5831\u3092\u4fdd\u8b77\u3057\u306a\u304c\u3089\u30c1\u30fc\u30e0\u9023\u643a\u3092\u5f37\u5316\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u0421\u043e\u0437\u0434\u0430\u0439\u0442\u0435 \u0446\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u0443\u044e \u0438 \u0437\u0430\u0449\u0438\u0449\u0451\u043d\u043d\u0443\u044e IT-\u0431\u0430\u0437\u0443 \u0437\u043d\u0430\u043d\u0438\u0439 \u0434\u043b\u044f \u043f\u0430\u0440\u043e\u043b\u0435\u0439, \u043f\u0440\u043e\u0446\u0435\u0434\u0443\u0440 \u0438 \u043f\u043e\u043b\u0438\u0442\u0438\u043a \u0434\u043e\u0441\u0442\u0443\u043f\u0430. \u0420\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c ACL \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0435\u0442 \u0437\u0430\u0449\u0438\u0442\u0443 \u0447\u0443\u0432\u0441\u0442\u0432\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445.<!-- [et_pb_line_break_holder] --><\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-w\">AI-Powered Chatbot<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Automate first-level support with an AI chatbot trained on your knowledge base. It resolves common requests instantly and escalates complex incidents to your team, learning continuously from every solved case.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Automatiza el soporte de primer nivel con un chatbot con IA entrenado con tu base de conocimiento. Resuelve solicitudes frecuentes al instante y escala incidencias complejas, aprendiendo de cada caso resuelto.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Automatisez le support de premier niveau gr\u00e2ce \u00e0 un chatbot IA connect\u00e9 \u00e0 votre base de connaissances. Il r\u00e9sout les demandes courantes et escalade les incidents complexes.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3068\u9023\u643a\u3057\u305fAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u4e00\u6b21\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316\u3002\u4e00\u822c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u5373\u6642\u89e3\u6c7a\u3057\u3001\u8907\u96d1\u306a\u6848\u4ef6\u306f\u62c5\u5f53\u8005\u3078\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u0443\u0439\u0442\u0435 \u043f\u0435\u0440\u0432\u0443\u044e \u043b\u0438\u043d\u0438\u044e \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e AI-\u0447\u0430\u0442\u0431\u043e\u0442\u0430, \u043e\u0431\u0443\u0447\u0435\u043d\u043d\u043e\u0433\u043e \u043d\u0430 \u0432\u0430\u0448\u0435\u0439 \u0431\u0430\u0437\u0435 \u0437\u043d\u0430\u043d\u0438\u0439. \u041e\u043d \u043c\u0433\u043d\u043e\u0432\u0435\u043d\u043d\u043e \u0440\u0435\u0448\u0430\u0435\u0442 \u0442\u0438\u043f\u043e\u0432\u044b\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u044b \u0438 \u043f\u0435\u0440\u0435\u0434\u0430\u0451\u0442 \u0441\u043b\u043e\u0436\u043d\u044b\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0430\u043c.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><a class=\"i18n es btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/es\/chatbot-it-automatizacion-soporte\/\">C\u00f3mo funciona el chatbot \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n en btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-chatbot-support-automation\/\">How the chatbot works \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n fr btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/fr\/chatbot-it-automatisation-support\/\">Comment fonctionne le chatbot \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ja btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-chatbot-support-automation\/\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u4ed5\u7d44\u307f \u2192<\/a><!-- [et_pb_line_break_holder] --><a class=\"i18n ru btn-3c btn-alt\" target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-chatbot-support-automation\/\">\u041a\u0430\u043a \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0447\u0430\u0442\u0431\u043e\u0442 \u2192<\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-w\">Smart Ticketing<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->When a user opens an incident, the system analyzes the request against the <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/16_pandora_itsm_ai\">knowledge base<\/a> and AI before creating the ticket. If a solution is found, it is presented immediately and the case is marked as resolved. If not, the system pre-fills the form so the ticket reaches the team with full context.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Cuando un usuario abre una incidencia, el sistema analiza su consulta contra la <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/es\/documentation\/10_pandora_itsm\/16_pandora_itsm_ai\">base de conocimiento<\/a> y la IA antes de crear el ticket. Si encuentra una soluci\u00f3n, la presenta directamente y registra el caso como resuelto. Si no, precarga los datos en el formulario para que el ticket llegue al equipo con todo el contexto.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Lorsqu\u2019un utilisateur ouvre un incident, le syst\u00e8me analyse sa demande \u00e0 l\u2019aide de la <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/16_pandora_itsm_ai\">base de connaissances<\/a> et de l\u2019IA avant de cr\u00e9er le ticket. Si une solution est trouv\u00e9e, elle est propos\u00e9e imm\u00e9diatement et le cas est enregistr\u00e9 comme r\u00e9solu. Sinon, le syst\u00e8me pr\u00e9remplit le formulaire afin que le ticket arrive \u00e0 l\u2019\u00e9quipe avec tout le contexte.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u30e6\u30fc\u30b6\u30fc\u304c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3068\u3001\u30b7\u30b9\u30c6\u30e0\u306f\u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u524d\u306b<a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/16_pandora_itsm_ai\">\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/a>\u3068AI\u3092\u7528\u3044\u3066\u5185\u5bb9\u3092\u5206\u6790\u3057\u307e\u3059\u3002\u89e3\u6c7a\u7b56\u304c\u898b\u3064\u304b\u308c\u3070\u5373\u5ea7\u306b\u63d0\u793a\u3057\u3001\u89e3\u6c7a\u6e08\u307f\u3068\u3057\u3066\u8a18\u9332\u3057\u307e\u3059\u3002\u898b\u3064\u304b\u3089\u306a\u3044\u5834\u5408\u306f\u3001\u30d5\u30a9\u30fc\u30e0\u306b\u60c5\u5831\u3092\u81ea\u52d5\u5165\u529b\u3057\u3001\u30c1\u30fc\u30e0\u306b\u5341\u5206\u306a\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u6301\u3063\u305f\u72b6\u614b\u3067\u30c1\u30b1\u30c3\u30c8\u3092\u9001\u4fe1\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u041a\u043e\u0433\u0434\u0430 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c \u043e\u0442\u043a\u0440\u044b\u0432\u0430\u0435\u0442 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442, \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u0435\u0442 \u0435\u0433\u043e \u0437\u0430\u043f\u0440\u043e\u0441 \u0441 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435\u043c <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/16_pandora_itsm_ai\">\u0431\u0430\u0437\u044b \u0437\u043d\u0430\u043d\u0438\u0439<\/a> \u0438 \u0418\u0418 \u043f\u0435\u0440\u0435\u0434 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0435\u043c \u0437\u0430\u044f\u0432\u043a\u0438. \u0415\u0441\u043b\u0438 \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u043d\u0430\u0439\u0434\u0435\u043d\u043e, \u043e\u043d\u043e \u0441\u0440\u0430\u0437\u0443 \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u0442\u0441\u044f, \u0438 \u0441\u043b\u0443\u0447\u0430\u0439 \u0444\u0438\u043a\u0441\u0438\u0440\u0443\u0435\u0442\u0441\u044f \u043a\u0430\u043a \u0440\u0435\u0448\u0451\u043d\u043d\u044b\u0439. \u0415\u0441\u043b\u0438 \u043d\u0435\u0442, \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0437\u0430\u043f\u043e\u043b\u043d\u044f\u0435\u0442 \u0444\u043e\u0440\u043c\u0443, \u0447\u0442\u043e\u0431\u044b \u0437\u0430\u044f\u0432\u043a\u0430 \u043f\u043e\u0441\u0442\u0443\u043f\u0438\u043b\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0435 \u0441 \u043f\u043e\u043b\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u043e\u043c.<!-- [et_pb_line_break_holder] --><\/pee>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;1_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;left&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<h3 class=\"h3-w\">Software Distribution<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Deploy software packages remotely in a centralized and controlled way. Manage updates, versions and permissions from your ITSM platform, ensuring secure and consistent software delivery.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->Distribuye software de forma remota, centralizada y controlada. Gestiona versiones, actualizaciones y permisos desde tu plataforma ITSM, garantizando un despliegue seguro y consistente.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->D\u00e9ployez des logiciels \u00e0 distance de mani\u00e8re centralis\u00e9e et s\u00e9curis\u00e9e. G\u00e9rez versions, mises \u00e0 jour et autorisations depuis votre plateforme ITSM.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30ea\u30e2\u30fc\u30c8\u304b\u3064\u96c6\u4e2d\u7ba1\u7406\u3067\u5c55\u958b\u3002\u30d0\u30fc\u30b8\u30e7\u30f3\u3084\u66f4\u65b0\u3001\u6a29\u9650\u3092ITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u7d71\u5236\u3057\u3001\u5b89\u5168\u306a\u914d\u5e03\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\" style=\"color:#eaeaea!important;\"><!-- [et_pb_line_break_holder] -->\u0420\u0430\u0437\u0432\u043e\u0440\u0430\u0447\u0438\u0432\u0430\u0439\u0442\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435 \u0446\u0435\u043d\u0442\u0440\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u043e \u0438 \u0443\u0434\u0430\u043b\u0451\u043d\u043d\u043e. \u0423\u043f\u0440\u0430\u0432\u043b\u044f\u0439\u0442\u0435 \u0432\u0435\u0440\u0441\u0438\u044f\u043c\u0438, \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f\u043c\u0438 \u0438 \u043f\u0440\u0430\u0432\u0430\u043c\u0438 \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u0438\u0437 \u0432\u0430\u0448\u0435\u0439 ITSM-\u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u044b.<!-- [et_pb_line_break_holder] --><\/pee>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; custom_padding_last_edited=&#187;off|desktop&#187; admin_label=&#187;Deployment model&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;#ffffff&#187; z_index=&#187;0&#8243; custom_margin=&#187;20px|20px|20px|20px|true|true&#187; custom_padding=&#187;100px|20px|100px|20px|true|true&#187; custom_padding_tablet=&#187;200px|20px|70px|20px|false|true&#187; custom_padding_phone=&#187;100px|20px|70px|20px|false|true&#187; custom_css_main_element=&#187;z-index:0!important;&#187; border_radii=&#187;on|20px|20px|20px|20px&#187; border_width_all=&#187;1px&#187; border_color_all=&#187;#ffffff&#187; box_shadow_style=&#187;preset3&#8243; box_shadow_color=&#187;#000000&#8243; global_colors_info=&#187;{}&#187;][et_pb_row _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;1000px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; module_alignment=&#187;left&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div style=\"max-width:900px;\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n es h2-b\">Elige el modelo de despliegue que encaja con tu organizaci\u00f3n<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en h2-b\">Choose the deployment model that fits your organization<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr h2-b\">Choisissez le mod\u00e8le de d\u00e9ploiement adapt\u00e9 \u00e0 votre organisation<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja h2-b\">\u7d44\u7e54\u306b\u6700\u9069\u306a\u5c0e\u5165\u30e2\u30c7\u30eb\u3092\u9078\u629e<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru h2-b\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043c\u043e\u0434\u0435\u043b\u044c \u0440\u0430\u0437\u0432\u0435\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u044f, \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449\u0443\u044e \u0432\u0430\u0448\u0435\u0439 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\">Pandora ITSM est\u00e1 disponible en dos modalidades para adaptarse a tus requisitos operativos, de seguridad y de control.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Pandora ITSM is available in two deployment models to match your operational, security and control requirements.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Pandora ITSM est disponible en deux modes de d\u00e9ploiement pour s\u2019adapter \u00e0 vos exigences op\u00e9rationnelles, de s\u00e9curit\u00e9 et de contr\u00f4le.<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">Pandora ITSM\u306f\u3001\u904b\u7528\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u7d71\u5236\u8981\u4ef6\u306b\u5bfe\u5fdc\u3059\u308b2\u3064\u306e\u5c0e\u5165\u30e2\u30c7\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">Pandora ITSM \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u0432 \u0434\u0432\u0443\u0445 \u043c\u043e\u0434\u0435\u043b\u044f\u0445 \u0440\u0430\u0437\u0432\u0435\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u044f, \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c \u043f\u043e \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438, \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 \u0438 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044e.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\" style=\"margin:20px 0px 40px;\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Ver precios y licencias \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">View pricing and licensing \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Voir les prix et licences \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u4fa1\u683c\u3068\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0446\u0435\u043d\u044b \u0438 \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u0438 \u2192<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicitar presupuesto personalizado \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a custom quote \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander un devis personnalis\u00e9 \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30ab\u30b9\u30bf\u30e0\u898b\u7a4d\u3082\u308a\u3092\u4f9d\u983c \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2c\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0438\u043d\u0434\u0438\u0432\u0438\u0434\u0443\u0430\u043b\u044c\u043d\u043e\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u2192<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-deploy-grid\"><!-- [et_pb_line_break_holder] -->  <!-- ON-PREMISE --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-deploy-card\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"On-Premise\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/Pandora-ITSM-on-premise-installation.png\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;On-Premise&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;On-Premise&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;On-Premise&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30aa\u30f3\u30d7\u30ec\u30df\u30b9&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;On-Premise&#187;><!-- [et_pb_line_break_holder] -->        On-Premise<!-- [et_pb_line_break_holder] -->    <\/h3>\n<p><!-- [et_pb_line_break_holder] -->   <pee class=\"i18n es\">Instalaci\u00f3n en tus propios servidores. Control total sobre datos, configuraci\u00f3n y actualizaciones. Ideal para <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/es\/on-premise-vs-saas-2025\/\">entornos regulados<\/a>, administraci\u00f3n p\u00fablica y organizaciones con requisitos de soberan\u00eda de datos.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\">Installed on your own infrastructure. Full control over data, configuration and updates. Ideal for <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/on-premise-vs-saas-2025\/\">regulated environments<\/a>, public sector and organizations with data sovereignty requirements.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\">Installation sur vos propres serveurs. Contr\u00f4le total des donn\u00e9es, de la configuration et des mises \u00e0 jour. Id\u00e9al pour les <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/fr\/on-premise-vs-saas-2025\/\">environnements r\u00e9glement\u00e9s<\/a>, le secteur public et les organisations avec des exigences de souverainet\u00e9 des donn\u00e9es.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\">\u81ea\u793e\u30a4\u30f3\u30d5\u30e9\u3078\u306e\u5c0e\u5165\u3002\u30c7\u30fc\u30bf\u30fb\u8a2d\u5b9a\u30fb\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u5b8c\u5168\u306b\u7ba1\u7406\u3002<a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/on-premise-vs-saas-2025\/\">\u898f\u5236\u74b0\u5883<\/a>\u3084\u516c\u5171\u6a5f\u95a2\u3001\u30c7\u30fc\u30bf\u4e3b\u6a29\u8981\u4ef6\u306e\u3042\u308b\u7d44\u7e54\u306b\u6700\u9069\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\">\u0423\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0430 \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0439 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0435. \u041f\u043e\u043b\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u043d\u0430\u0434 \u0434\u0430\u043d\u043d\u044b\u043c\u0438, \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u0435\u0439 \u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f\u043c\u0438. \u041f\u043e\u0434\u0445\u043e\u0434\u0438\u0442 \u0434\u043b\u044f <a class=\"btn-3c btn-alt\" target=\"_blank\" style=\"padding:0px!important;\" href=\"https:\/\/pandorafms.com\/blog\/on-premise-vs-saas-2025\/\">\u0440\u0435\u0433\u0443\u043b\u0438\u0440\u0443\u0435\u043c\u044b\u0445 \u0441\u0440\u0435\u0434<\/a>, \u0433\u043e\u0441\u0441\u0435\u043a\u0442\u043e\u0440\u0430 \u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0439 \u0441 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c\u0438 \u0441\u0443\u0432\u0435\u0440\u0435\u043d\u0438\u0442\u0435\u0442\u0430 \u0434\u0430\u043d\u043d\u044b\u0445.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- CLOUD --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pitsm-deploy-card\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Cloud SaaS\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/04\/Pandora-ITSM-cloud-installation.png\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h3 class=\"h3-b\"<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;Cloud (SaaS)&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Cloud (SaaS)&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Cloud (SaaS)&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30af\u30e9\u30a6\u30c9\uff08SaaS\uff09&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;Cloud (SaaS)&#187;><!-- [et_pb_line_break_holder] -->        Cloud (SaaS)<!-- [et_pb_line_break_holder] -->    <\/h3>\n<p><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n es\">Despliegue gestionado por Pandora FMS, operativo desde el primer d\u00eda y sin necesidad de infraestructura propia. Actualizaciones autom\u00e1ticas y mantenimiento incluido.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n en\">Managed deployment by Pandora FMS, ready from day one with no infrastructure required. Automatic updates, maintenance included and continuous service availability.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n fr\">D\u00e9ploiement g\u00e9r\u00e9 par Pandora FMS, op\u00e9rationnel d\u00e8s le premier jour sans infrastructure propre. Mises \u00e0 jour automatiques, maintenance incluse et disponibilit\u00e9 continue du service.<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n ja\">Pandora FMS\u306b\u3088\u308b\u30de\u30cd\u30fc\u30b8\u30c9\u578b\u3002\u521d\u65e5\u304b\u3089\u5229\u7528\u53ef\u80fd\u3067\u30a4\u30f3\u30d5\u30e9\u4e0d\u8981\u3002\u81ea\u52d5\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3068\u4fdd\u5b88\u306b\u52a0\u3048\u3001\u7d99\u7d9a\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"i18n ru\">\u0420\u0430\u0437\u0432\u0435\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435 \u043f\u043e\u0434 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c Pandora FMS, \u0433\u043e\u0442\u043e\u0432\u043e \u043a \u0440\u0430\u0431\u043e\u0442\u0435 \u0441 \u043f\u0435\u0440\u0432\u043e\u0433\u043e \u0434\u043d\u044f \u0431\u0435\u0437 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0439 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u044b. \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f, \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0438 \u0432\u044b\u0441\u043e\u043a\u0430\u044f \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u044c \u0441\u0435\u0440\u0432\u0438\u0441\u0430.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; custom_padding_last_edited=&#187;off|desktop&#187; admin_label=&#187;FAQ&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;#060514&#8243; background_enable_image=&#187;off&#187; background_size=&#187;contain&#187; background_position=&#187;center_right&#187; z_index=&#187;0&#8243; custom_margin=&#187;20px|20px||20px|false|true&#187; custom_margin_tablet=&#187;20px|20px||20px|false|true&#187; custom_margin_phone=&#187;20px|20px||20px|false|true&#187; custom_margin_last_edited=&#187;off|desktop&#187; custom_padding=&#187;70px|20px|0px|20px|false|true&#187; custom_padding_tablet=&#187;50px|20px|50px|20px|true|true&#187; custom_padding_phone=&#187;50px||50px||true|true&#187; custom_css_main_element=&#187;z-index:0!important;&#187; border_radii=&#187;on|20px|20px|20px|20px&#187; border_color_all=&#187;RGBA(255,255,255,0)&#187; locked=&#187;off&#187; global_colors_info=&#187;{}&#187;][et_pb_row column_structure=&#187;1_4,3_4&#8243; admin_label=&#187;Banner&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; z_index=&#187;0&#8243; width=&#187;90%&#187; max_width=&#187;100%&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;1_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code admin_label=&#187;Index&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; z_index=&#187;0&#8243; custom_margin=&#187;0px||50px||false|false&#187; custom_padding=&#187;0px||0px||true|false&#187; sticky_position=&#187;top&#187; sticky_offset_top=&#187;180px&#187; sticky_limit_bottom=&#187;row&#187; motion_trigger_start=&#187;bottom&#187; sticky_position_tablet=&#187;none&#187; sticky_position_phone=&#187;none&#187; sticky_position_last_edited=&#187;on|desktop&#187; sticky_offset_top_tablet=&#187;0px&#187; sticky_offset_top_phone=&#187;0px&#187; sticky_offset_top_last_edited=&#187;on|desktop&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<aside class=\"faq-index\" aria-label=\"FAQ navigation\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<h2 class=\"h2-w\"<!-- [et_pb_line_break_holder] -->      data-i18n-es=&#187;Preguntas frecuentes&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-en=&#187;Frequently asked questions&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-fr=&#187;Questions fr\u00e9quentes&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-ja=&#187;\u3088\u304f\u3042\u308b\u8cea\u554f&#187;<!-- [et_pb_line_break_holder] -->      data-i18n-ru=&#187;\u0427\u0430\u0441\u0442\u043e \u0437\u0430\u0434\u0430\u0432\u0430\u0435\u043c\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b&#187;><!-- [et_pb_line_break_holder] -->      Frequently asked questions<!-- [et_pb_line_break_holder] -->  <\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n es\" href=\"#faq-license\">Licencias y precios<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n en\" href=\"#faq-license\">Licenses and pricing<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n fr\" href=\"#faq-license\">Licences et prix<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ja\" href=\"#faq-license\">\u30e9\u30a4\u30bb\u30f3\u30b9\u3068\u4fa1\u683c<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ru\" href=\"#faq-license\">\u041b\u0438\u0446\u0435\u043d\u0437\u0438\u0438 \u0438 \u0446\u0435\u043d\u044b<\/a><!-- [et_pb_line_break_holder] -->    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n es\" href=\"#faq-features\">Funcionalidades<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n en\" href=\"#faq-features\">Features<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n fr\" href=\"#faq-features\">Fonctionnalit\u00e9s<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ja\" href=\"#faq-features\">\u6a5f\u80fd<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ru\" href=\"#faq-features\">\u0424\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c<\/a><!-- [et_pb_line_break_holder] -->    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n es\" href=\"#faq-deployment\">Despliegue<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n en\" href=\"#faq-deployment\">Deployment<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n fr\" href=\"#faq-deployment\">D\u00e9ploiement<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ja\" href=\"#faq-deployment\">\u5c0e\u5165<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ru\" href=\"#faq-deployment\">\u0420\u0430\u0437\u0432\u0435\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435<\/a><!-- [et_pb_line_break_holder] -->    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n es\" href=\"#faq-integration\">Integraci\u00f3n con Pandora FMS<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n en\" href=\"#faq-integration\">Pandora FMS integration<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n fr\" href=\"#faq-integration\">Int\u00e9gration avec Pandora FMS<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ja\" href=\"#faq-integration\">Pandora FMS\u3068\u306e\u9023\u643a<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ru\" href=\"#faq-integration\">\u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u0441 Pandora FMS<\/a><!-- [et_pb_line_break_holder] -->    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n es\" href=\"#faq-support\">Soporte y formaci\u00f3n<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n en\" href=\"#faq-support\">Support and training<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n fr\" href=\"#faq-support\">Support et formation<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ja\" href=\"#faq-support\">\u30b5\u30dd\u30fc\u30c8\u3068\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt  i18n ru\" href=\"#faq-support\">\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435<\/a><!-- [et_pb_line_break_holder] -->    <\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><\/aside>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#187;3_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code admin_label=&#187;License&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; z_index=&#187;0&#8243; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"faq-content\"><!-- [et_pb_line_break_holder] --><\/p>\n<section id=\"faq-license\" class=\"faq-block\"><!-- [et_pb_line_break_holder] -->  <h3<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#187;Licencias y precios&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#187;Licenses and pricing&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#187;Licences et prix&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#187;\u30e9\u30a4\u30bb\u30f3\u30b9\u3068\u4fa1\u683c&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#187;\u041b\u0438\u0446\u0435\u043d\u0437\u0438\u0438 \u0438 \u0446\u0435\u043d\u044b&#187;><!-- [et_pb_line_break_holder] -->    Licenses and pricing<!-- [et_pb_line_break_holder] -->  <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"faq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q1 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfQu\u00e9 incluye la licencia de Pandora ITSM?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;What is included in the Pandora ITSM license?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Que comprend la licence Pandora ITSM ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;Pandora ITSM\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u306b\u306f\u4f55\u304c\u542b\u307e\u308c\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0427\u0442\u043e \u0432\u043a\u043b\u044e\u0447\u0430\u0435\u0442 \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u044f Pandora ITSM?&#187;><!-- [et_pb_line_break_holder] -->        What is included in the Pandora ITSM license?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Todas las funcionalidades del producto: helpdesk con SLA, gesti\u00f3n de proyectos, inventario y CMDB, CRM, reporting, control horario, wiki, chatbot con IA y distribuci\u00f3n de software. No hay funcionalidades bloqueadas por plan.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">All product capabilities: helpdesk with SLA, project management, inventory and CMDB, CRM, reporting, time tracking, wiki, AI chatbot and software deployment. No features are restricted by plan.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Toutes les fonctionnalit\u00e9s : helpdesk avec SLA, gestion de projets, inventaire et CMDB, CRM, reporting, suivi du temps, wiki, chatbot IA et d\u00e9ploiement logiciel. Aucune fonctionnalit\u00e9 n\u2019est limit\u00e9e par plan.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u3059\u3079\u3066\u306e\u6a5f\u80fd\u304c\u542b\u307e\u308c\u307e\u3059\uff1aSLA\u5bfe\u5fdc\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3068CMDB\u3001CRM\u3001\u30ec\u30dd\u30fc\u30c8\u3001\u5de5\u6570\u7ba1\u7406\u3001Wiki\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03\u3002\u30d7\u30e9\u30f3\u306b\u3088\u308b\u5236\u9650\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0412\u043a\u043b\u044e\u0447\u0430\u0435\u0442 \u0432\u0441\u0435 \u0444\u0443\u043d\u043a\u0446\u0438\u0438: helpdesk \u0441 SLA, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438, \u0438\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u044c \u0438 CMDB, CRM, \u043e\u0442\u0447\u0451\u0442\u044b, \u0443\u0447\u0451\u0442 \u0432\u0440\u0435\u043c\u0435\u043d\u0438, wiki, AI-\u0447\u0430\u0442\u0431\u043e\u0442 \u0438 \u0440\u0430\u0437\u0432\u0451\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435 \u041f\u041e. \u041d\u0435\u0442 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u0439 \u043f\u043e \u0442\u0430\u0440\u0438\u0444\u0430\u043c.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q2 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfQu\u00e9 diferencia hay entre Manager User y Regular User?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;What is the difference between Manager User and Regular User?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Quelle est la diff\u00e9rence entre Manager User et Regular User ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;Manager User\u3068Regular User\u306e\u9055\u3044\u306f\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0412 \u0447\u0435\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0430 \u043c\u0435\u0436\u0434\u0443 Manager User \u0438 Regular User?&#187;><!-- [et_pb_line_break_holder] -->        What is the difference between Manager User and Regular User?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Los Manager Users tienen acceso completo a la administraci\u00f3n: configuraci\u00f3n, usuarios, tickets, proyectos, inventario y reporting. Los Regular Users operan seg\u00fan permisos asignados. Son ilimitados.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Manager Users have full administrative access: configuration, users, tickets, projects, inventory and reporting. Regular Users operate based on assigned permissions and are unlimited.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Les Manager Users ont un acc\u00e8s complet : configuration, utilisateurs, tickets, projets, inventaire et reporting. Les Regular Users d\u00e9pendent des permissions et sont illimit\u00e9s.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">Manager User\u306f\u7ba1\u7406\u6a5f\u80fd\u306b\u30d5\u30eb\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u3067\u3059\u3002Regular User\u306f\u6a29\u9650\u306b\u5fdc\u3058\u3066\u64cd\u4f5c\u3057\u3001\u4eba\u6570\u5236\u9650\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">Manager Users \u0438\u043c\u0435\u044e\u0442 \u043f\u043e\u043b\u043d\u044b\u0439 \u0434\u043e\u0441\u0442\u0443\u043f. Regular Users \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u043f\u043e \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044b\u043c \u043f\u0440\u0430\u0432\u0430\u043c \u0438 \u043d\u0435 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u044b \u043f\u043e \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u0443.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\">Ver detalle de tipos de usuario \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\">View user types \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\">Voir les types d\u2019utilisateurs \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/pricing\/\" target=\"_blank\">\u30e6\u30fc\u30b6\u30fc\u30bf\u30a4\u30d7\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/pricing\/\" target=\"_blank\">\u0422\u0438\u043f\u044b \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q3 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfCu\u00e1nto cuesta Pandora ITSM en modalidad SaaS?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;How much does Pandora ITSM SaaS cost?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Quel est le prix de Pandora ITSM SaaS ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;SaaS\u7248\u306e\u4fa1\u683c\u306f\u3044\u304f\u3089\u3067\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0421\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0442\u043e\u0438\u0442 SaaS \u0432\u0435\u0440\u0441\u0438\u044f Pandora ITSM?&#187;><!-- [et_pb_line_break_holder] -->        How much does Pandora ITSM SaaS cost?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Desde 80 \u20ac\/usuario Manager\/mes con pago anual. Incluye usuarios ilimitados. El precio var\u00eda seg\u00fan el proyecto.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Starting at \u20ac80 per Manager User\/month (annual billing). Includes unlimited users. Pricing depends on the project.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">\u00c0 partir de 80 \u20ac par Manager User\/mois. Utilisateurs illimit\u00e9s inclus. Le prix d\u00e9pend du projet.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u5e74\u984d\u5951\u7d04\u3067Manager User\u3042\u305f\u308a\u6708\u984d80\u20ac\u304b\u3089\u3002\u30e6\u30fc\u30b6\u30fc\u7121\u5236\u9650\u3002\u6761\u4ef6\u306b\u3088\u308a\u5909\u52d5\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041e\u0442 80 \u20ac \u0437\u0430 Manager User \u0432 \u043c\u0435\u0441\u044f\u0446. \u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u043d\u0435 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u044b. \u0426\u0435\u043d\u0430 \u0437\u0430\u0432\u0438\u0441\u0438\u0442 \u043e\u0442 \u043f\u0440\u043e\u0435\u043a\u0442\u0430.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\">Ver p\u00e1gina de precios \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\">View pricing \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\">Voir les prix \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/pricing\/\" target=\"_blank\">\u4fa1\u683c\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/pricing\/\" target=\"_blank\">\u0426\u0435\u043d\u044b \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q4 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPuedo usar Pandora ITSM On-Premise gratis?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can I use Pandora ITSM On-Premise for free?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Puis-je utiliser On-Premise gratuitement ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u306f\u7121\u6599\u3067\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c On-Premise \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e?&#187;><!-- [et_pb_line_break_holder] -->        Can I use Pandora ITSM On-Premise for free?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Incluye 2 Manager Users y usuarios ilimitados sin l\u00edmite de tiempo.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. Includes 2 Manager Users and unlimited users with no time limit.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Inclut 2 Manager Users et des utilisateurs illimit\u00e9s.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002Manager User2\u540d\u3068\u7121\u5236\u9650\u30e6\u30fc\u30b6\u30fc\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u0412\u043a\u043b\u044e\u0447\u0430\u0435\u0442 2 Manager Users \u0438 \u043d\u0435\u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\">Descargar versi\u00f3n \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\">Download version \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\">T\u00e9l\u00e9charger \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/free-trial\/\" target=\"_blank\">\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/free-trial\/\" target=\"_blank\">\u0421\u043a\u0430\u0447\u0430\u0442\u044c \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q5 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPuedo probar la versi\u00f3n SaaS antes de comprar?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can I try the SaaS version before purchasing?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Puis-je tester SaaS avant achat ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u8cfc\u5165\u524d\u306b\u8a66\u305b\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u043f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c SaaS?&#187;><!-- [et_pb_line_break_holder] -->        Can I try the SaaS version before purchasing?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Trial gratuito de 30 d\u00edas con acceso completo.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. 30-day free trial with full access.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Essai gratuit 30 jours.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u300230\u65e5\u9593\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. 30-\u0434\u043d\u0435\u0432\u043d\u044b\u0439 \u043f\u0440\u043e\u0431\u043d\u044b\u0439 \u043f\u0435\u0440\u0438\u043e\u0434.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\">Empieza tu prueba \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\">Start free trial \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\">Essayer \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/free-trial\/\" target=\"_blank\">\u8a66\u3059 \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/free-trial\/\" target=\"_blank\">\u041f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q6 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfHay descuentos por licencia conjunta?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Are there bundle discounts?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Y a-t-il des remises ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u5272\u5f15\u306f\u3042\u308a\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0415\u0441\u0442\u044c \u043b\u0438 \u0441\u043a\u0438\u0434\u043a\u0438?&#187;><!-- [et_pb_line_break_holder] -->        Are there bundle discounts?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Descuentos disponibles con Pandora FMS o Pandora RC.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. Discounts available with Pandora FMS or Pandora RC.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Remises disponibles.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u5272\u5f15\u3042\u308a\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u0415\u0441\u0442\u044c \u0441\u043a\u0438\u0434\u043a\u0438.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\">Contactar ventas \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\">Contact sales \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\">Contacter \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\">\u554f\u3044\u5408\u308f\u305b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\">\u0421\u0432\u044f\u0437\u0430\u0442\u044c\u0441\u044f \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q7 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfEl precio SaaS incluye soporte?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Does SaaS include support?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Le SaaS inclut-il le support ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30b5\u30dd\u30fc\u30c8\u306f\u542b\u307e\u308c\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0412\u043a\u043b\u044e\u0447\u0435\u043d\u0430 \u043b\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430?&#187;><!-- [et_pb_line_break_holder] -->        Does SaaS include support?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Incluye soporte, hosting y actualizaciones.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. Includes support, hosting and updates.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Support inclus.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u542b\u307e\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u0412\u043a\u043b\u044e\u0447\u0435\u043d\u043e.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Features&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;50px||50px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"faq-content\"><!-- [et_pb_line_break_holder] --><\/p>\n<section id=\"faq-features\" class=\"faq-block\" style=\"margin-top:50px;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h3<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#187;Funcionalidades&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#187;Features&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#187;Fonctionnalit\u00e9s&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#187;\u6a5f\u80fd&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#187;\u0424\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c&#187;><!-- [et_pb_line_break_holder] -->    Features<!-- [et_pb_line_break_holder] -->  <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"faq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q1 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPandora ITSM est\u00e1 alineado con ITIL?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Is Pandora ITSM aligned with ITIL?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Pandora ITSM est-il align\u00e9 avec ITIL ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;Pandora ITSM\u306fITIL\u306b\u6e96\u62e0\u3057\u3066\u3044\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0421\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u0435\u0442 \u043b\u0438 Pandora ITSM ITIL?&#187;><!-- [et_pb_line_break_holder] -->        Is Pandora ITSM aligned with ITIL?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Pandora ITSM soporta procesos ITIL como gesti\u00f3n de incidencias, cambios, problemas y SLA, con flujos de trabajo, escalados y estados dise\u00f1ados para encajar con estas pr\u00e1cticas.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. Pandora ITSM supports ITIL processes such as incident, change, problem and SLA management, with workflows, escalation and states aligned with best practices.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Pandora ITSM prend en charge les processus ITIL : incidents, changements, probl\u00e8mes et SLA, avec des workflows et escalades adapt\u00e9s.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3001\u5909\u66f4\u3001\u554f\u984c\u3001SLA\u7ba1\u7406\u306a\u3069\u306eITIL\u30d7\u30ed\u30bb\u30b9\u306b\u5bfe\u5fdc\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3082\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. Pandora ITSM \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u0438\u0432\u0430\u0435\u0442 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b ITIL: \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b, \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f, \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0438 SLA \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u043c\u0438 \u0440\u0430\u0431\u043e\u0447\u0438\u043c\u0438 \u043f\u043e\u0442\u043e\u043a\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q2 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfQu\u00e9 capacidades de SLA ofrece?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;What SLA capabilities are available?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Quelles capacit\u00e9s SLA sont disponibles ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u3069\u306e\u3088\u3046\u306aSLA\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041a\u0430\u043a\u0438\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 SLA \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b?&#187;><!-- [et_pb_line_break_holder] -->        What SLA capabilities are available?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Gesti\u00f3n avanzada de SLA con tiempos de respuesta y resoluci\u00f3n, visualizaci\u00f3n del SLA restante, informes de cumplimiento y escalado autom\u00e1tico cuando hay riesgo.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Advanced SLA management including response and resolution times, SLA tracking per ticket, reporting and automatic escalation when SLA is at risk.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Gestion avanc\u00e9e des SLA : temps de r\u00e9ponse, suivi, rapports et escalade automatique en cas de risque.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u5fdc\u7b54\u6642\u9593\u30fb\u89e3\u6c7a\u6642\u9593\u3001\u6b8b\u308aSLA\u8868\u793a\u3001\u30ec\u30dd\u30fc\u30c8\u3001\u81ea\u52d5\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u306e\u9ad8\u5ea6\u306aSLA\u7ba1\u7406\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0420\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u043d\u043e\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 SLA: \u0432\u0440\u0435\u043c\u044f \u043e\u0442\u0432\u0435\u0442\u0430, \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u043d\u0438\u0435, \u043e\u0442\u0447\u0451\u0442\u044b \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u044d\u0441\u043a\u0430\u043b\u0430\u0446\u0438\u044f.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q3 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfC\u00f3mo funciona el chatbot con IA?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;How does the AI chatbot work?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Comment fonctionne le chatbot IA ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3057\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041a\u0430\u043a \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 AI-\u0447\u0430\u0442\u0431\u043e\u0442?&#187;><!-- [et_pb_line_break_holder] -->        How does the AI chatbot work?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">El chatbot se entrena con la base de conocimiento y puede operar en modo autom\u00e1tico, manual o mixto. Aprende de casos resueltos y se integra en cualquier web.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">The chatbot is trained with the knowledge base and can operate in automatic, manual or hybrid modes. It learns from resolved cases and integrates into any web environment.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Le chatbot est entra\u00een\u00e9 avec la base de connaissances et fonctionne en mode automatique, manuel ou hybride.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3067\u5b66\u7fd2\u3057\u3001\u81ea\u52d5\u30fb\u624b\u52d5\u30fb\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u3067\u52d5\u4f5c\u3002\u89e3\u6c7a\u4e8b\u4f8b\u304b\u3089\u5b66\u7fd2\u3057Web\u306b\u7d71\u5408\u53ef\u80fd\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0427\u0430\u0442\u0431\u043e\u0442 \u043e\u0431\u0443\u0447\u0430\u0435\u0442\u0441\u044f \u043d\u0430 \u0431\u0430\u0437\u0435 \u0437\u043d\u0430\u043d\u0438\u0439 \u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0432 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u043c, \u0440\u0443\u0447\u043d\u043e\u043c \u0438\u043b\u0438 \u0433\u0438\u0431\u0440\u0438\u0434\u043d\u043e\u043c \u0440\u0435\u0436\u0438\u043c\u0435.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q4 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfIncluye gesti\u00f3n de inventario \/ CMDB?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Does it include inventory \/ CMDB?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Inclut-il inventaire \/ CMDB ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\/CMDB\u306f\u542b\u307e\u308c\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0415\u0441\u0442\u044c \u043b\u0438 \u0438\u043d\u0432\u0435\u043d\u0442\u0430\u0440\u044c \/ CMDB?&#187;><!-- [et_pb_line_break_holder] -->        Does it include inventory \/ CMDB?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Permite gestionar CIs, relaciones y dependencias. Integrado con Pandora FMS, los agentes alimentan la CMDB autom\u00e1ticamente.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. It manages configuration items, relationships and dependencies. Integrated with Pandora FMS, monitored agents feed the CMDB automatically.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Gestion des CIs et d\u00e9pendances. Int\u00e9gration avec Pandora FMS pour alimenter la CMDB.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002CI\u7ba1\u7406\u3068\u4f9d\u5b58\u95a2\u4fc2\u3092\u7ba1\u7406\u3057\u3001Pandora FMS\u3068\u7d71\u5408\u3059\u308b\u3068\u81ea\u52d5\u3067CMDB\u306b\u53cd\u6620\u3055\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u0423\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442 CI \u0438 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u044f\u043c\u0438. \u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u0441 Pandora FMS \u0437\u0430\u043f\u043e\u043b\u043d\u044f\u0435\u0442 CMDB.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q5 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfLos usuarios externos pueden crear tickets sin cuenta?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can external users create tickets without an account?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Les utilisateurs externes peuvent-ils cr\u00e9er des tickets sans compte ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u5916\u90e8\u30e6\u30fc\u30b6\u30fc\u306f\u30a2\u30ab\u30a6\u30f3\u30c8\u306a\u3057\u3067\u30c1\u30b1\u30c3\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0433\u0443\u0442 \u043b\u0438 \u0432\u043d\u0435\u0448\u043d\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0437\u0430\u044f\u0432\u043a\u0438 \u0431\u0435\u0437 \u0430\u043a\u043a\u0430\u0443\u043d\u0442\u0430?&#187;><!-- [et_pb_line_break_holder] -->        Can external users create tickets without an account?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Pueden crear tickets por email o portal de autoservicio. El sistema crea el usuario autom\u00e1ticamente.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. They can create tickets via email or self-service portal. The system creates users automatically.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Via email ou portail libre-service, avec cr\u00e9ation automatique des utilisateurs.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u30e1\u30fc\u30eb\u3084\u30dd\u30fc\u30bf\u30eb\u304b\u3089\u4f5c\u6210\u3067\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u81ea\u52d5\u751f\u6210\u3055\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u0427\u0435\u0440\u0435\u0437 email \u0438\u043b\u0438 \u043f\u043e\u0440\u0442\u0430\u043b. \u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c \u0441\u043e\u0437\u0434\u0430\u0451\u0442\u0441\u044f \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q6 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfTiene API?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Does it have an API?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Dispose-t-il d\u2019une API ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;API\u306f\u3042\u308a\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0415\u0441\u0442\u044c \u043b\u0438 API?&#187;><!-- [et_pb_line_break_holder] -->        Does it have an API?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. API REST completa (v2) que permite integraci\u00f3n, automatizaci\u00f3n y consulta de datos.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. A full REST API (v2) for integrations, automation and data access.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. API REST compl\u00e8te pour int\u00e9grations et automatisation.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002REST API\uff08v2\uff09\u3067\u7d71\u5408\u30fb\u81ea\u52d5\u5316\u304c\u53ef\u80fd\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u041f\u043e\u043b\u043d\u043e\u0446\u0435\u043d\u043d\u044b\u0439 REST API (v2) \u0434\u043b\u044f \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438 \u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Deployment&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; z_index=&#187;0&#8243; custom_margin=&#187;50px||50px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"faq-content\"><!-- [et_pb_line_break_holder] --><\/p>\n<section id=\"faq-deployment\" class=\"faq-block\" style=\"margin-top:50px;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h3<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#187;Despliegue&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#187;Deployment&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#187;D\u00e9ploiement&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#187;\u5c0e\u5165&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#187;\u0420\u0430\u0437\u0432\u0435\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435&#187;><!-- [et_pb_line_break_holder] -->    Deployment<!-- [et_pb_line_break_holder] -->  <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"faq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q1 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPuedo instalar Pandora ITSM en mis propios servidores?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can I install Pandora ITSM on my own servers?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Puis-je installer Pandora ITSM sur mes serveurs ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u81ea\u793e\u30b5\u30fc\u30d0\u30fc\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c Pandora ITSM \u043d\u0430 \u0441\u0432\u043e\u0438 \u0441\u0435\u0440\u0432\u0435\u0440\u044b?&#187;><!-- [et_pb_line_break_holder] -->        Can I install Pandora ITSM on my own servers?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. La modalidad On-Premise permite instalar Pandora ITSM en tu propia infraestructura con control total sobre datos, configuraci\u00f3n y actualizaciones. Compatible con EL 8 (Rocky Linux, AlmaLinux, RHEL) y Ubuntu Server 22.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. The On-Premise model allows installation on your own infrastructure with full control over data, configuration and updates. Supported on EL 8 (Rocky Linux, AlmaLinux, RHEL) and Ubuntu Server 22.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Le mode On-Premise permet une installation sur votre infrastructure avec un contr\u00f4le total. Compatible EL 8 et Ubuntu Server 22.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u74b0\u5883\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u53ef\u80fd\u3067\u3001\u30c7\u30fc\u30bf\u3084\u8a2d\u5b9a\u3092\u5b8c\u5168\u306b\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002EL8\u304a\u3088\u3073Ubuntu Server 22\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. On-Premise \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0439 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0435 \u0441 \u043f\u043e\u043b\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0435\u043c. \u041f\u043e\u0434\u0434\u0435\u0440\u0436\u0438\u0432\u0430\u044e\u0442\u0441\u044f EL 8 \u0438 Ubuntu Server 22.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q2 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPuedo migrar de On-Premise a SaaS (o viceversa)?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can I migrate between On-Premise and SaaS?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Puis-je migrer entre On-Premise et SaaS ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3068SaaS\u9593\u3067\u79fb\u884c\u3067\u304d\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u043c\u0438\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043c\u0435\u0436\u0434\u0443 On-Premise \u0438 SaaS?&#187;><!-- [et_pb_line_break_holder] -->        Can I migrate between On-Premise and SaaS?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Existen servicios de migraci\u00f3n entre modalidades. El software es el mismo en ambos casos, por lo que la migraci\u00f3n de datos es directa.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. Migration services are available. The software is identical in both models, so data migration is straightforward.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Des services de migration sont disponibles. Le logiciel est identique dans les deux cas.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u4e21\u30e2\u30c7\u30eb\u9593\u306e\u79fb\u884c\u30b5\u30fc\u30d3\u30b9\u304c\u3042\u308a\u307e\u3059\u3002\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u540c\u4e00\u306e\u305f\u3081\u30c7\u30fc\u30bf\u79fb\u884c\u3082\u30b9\u30e0\u30fc\u30ba\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u0414\u043e\u0441\u0442\u0443\u043f\u043d\u044b \u0443\u0441\u043b\u0443\u0433\u0438 \u043c\u0438\u0433\u0440\u0430\u0446\u0438\u0438. \u041f\u041e \u043e\u0434\u0438\u043d\u0430\u043a\u043e\u0432\u043e\u0435, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043f\u0435\u0440\u0435\u043d\u043e\u0441 \u0434\u0430\u043d\u043d\u044b\u0445 \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u0435\u0442\u0441\u044f \u043d\u0430\u043f\u0440\u044f\u043c\u0443\u044e.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q3 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfQu\u00e9 requisitos t\u00e9cnicos tiene la instalaci\u00f3n On-Premise?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;What are the On-Premise technical requirements?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Quels sont les pr\u00e9requis techniques ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u8981\u4ef6\u306f\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041a\u0430\u043a\u043e\u0432\u044b \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f?&#187;><!-- [et_pb_line_break_holder] -->        What are the On-Premise technical requirements?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Servidor con SO compatible (EL 8 o Ubuntu Server 22), 4 GB RAM, 10 GB disco. Requiere Apache, PHP y MySQL.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Server with compatible OS (EL 8 or Ubuntu Server 22), 4 GB RAM, 10 GB disk. Requires Apache, PHP and MySQL.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Serveur avec OS compatible, 4 Go RAM, 10 Go disque. Apache, PHP et MySQL requis.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u5bfe\u5fdcOS\uff08EL8\u307e\u305f\u306fUbuntu 22\uff09\u3001RAM 4GB\u3001\u30c7\u30a3\u30b9\u30af10GB\u3002Apache\u3001PHP\u3001MySQL\u304c\u5fc5\u8981\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0421\u0435\u0440\u0432\u0435\u0440 \u0441 \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u0438\u043c\u043e\u0439 \u041e\u0421, 4 \u0413\u0411 RAM, 10 \u0413\u0411 \u0434\u0438\u0441\u043a. \u0422\u0440\u0435\u0431\u0443\u044e\u0442\u0441\u044f Apache, PHP \u0438 MySQL.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/manual\/!current\/es\/documentation\/10_pandora_itsm\/start\" target=\"_blank\">Ver documentaci\u00f3n \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/start\" target=\"_blank\">View documentation \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/start\" target=\"_blank\">Voir documentation \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/start\" target=\"_blank\">\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/manual\/!current\/en\/documentation\/10_pandora_itsm\/start\" target=\"_blank\">\u0414\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0430\u0446\u0438\u044f \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q4 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfEl SaaS es un entorno compartido o dedicado?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Is SaaS shared or dedicated?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Le SaaS est-il partag\u00e9 ou d\u00e9di\u00e9 ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;SaaS\u306f\u5171\u6709\u3067\u3059\u304b\u5c02\u7528\u3067\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;SaaS \u0441\u0440\u0435\u0434\u0430 \u043e\u0431\u0449\u0430\u044f \u0438\u043b\u0438 \u0432\u044b\u0434\u0435\u043b\u0435\u043d\u043d\u0430\u044f?&#187;><!-- [et_pb_line_break_holder] -->        Is SaaS shared or dedicated?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">Cada cliente SaaS opera en un entorno dedicado con m\u00e1quina propia gestionada por Pandora FMS.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Each SaaS customer runs in a dedicated environment managed by Pandora FMS.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Chaque client SaaS dispose d\u2019un environnement d\u00e9di\u00e9.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u5404\u9867\u5ba2\u306f\u5c02\u7528\u74b0\u5883\u3067\u904b\u7528\u3055\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041a\u0430\u0436\u0434\u044b\u0439 \u043a\u043b\u0438\u0435\u043d\u0442 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0432 \u0432\u044b\u0434\u0435\u043b\u0435\u043d\u043d\u043e\u0439 \u0441\u0440\u0435\u0434\u0435.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q5 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfC\u00f3mo se actualizan las versiones?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;How are updates handled?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Comment se font les mises \u00e0 jour ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306f\u3069\u3046\u884c\u308f\u308c\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041a\u0430\u043a \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u044e\u0442\u0441\u044f \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f?&#187;><!-- [et_pb_line_break_holder] -->        How are updates handled?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">En SaaS son autom\u00e1ticas. En On-Premise mediante Warp Update o paquetes manuales con soporte si es necesario.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">SaaS updates are automatic. On-Premise updates use Warp Update or manual packages with support if needed.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Automatiques en SaaS. En On-Premise via Warp Update ou installation manuelle.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">SaaS\u306f\u81ea\u52d5\u66f4\u65b0\u3002\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306fWarp Update\u307e\u305f\u306f\u624b\u52d5\u66f4\u65b0\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0412 SaaS \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435. On-Premise \u0447\u0435\u0440\u0435\u0437 Warp Update \u0438\u043b\u0438 \u0432\u0440\u0443\u0447\u043d\u0443\u044e.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Pandora FMS integration&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; z_index=&#187;0&#8243; custom_margin=&#187;50px||50px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"faq-content\"><!-- [et_pb_line_break_holder] --><\/p>\n<section id=\"faq-integration\" class=\"faq-block\" style=\"margin-top:50px;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h3<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#187;Integraci\u00f3n con Pandora FMS&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#187;Pandora FMS integration&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#187;Int\u00e9gration avec Pandora FMS&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#187;Pandora FMS\u3068\u306e\u9023\u643a&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#187;\u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u0441 Pandora FMS&#187;><!-- [et_pb_line_break_holder] -->    Pandora FMS integration<!-- [et_pb_line_break_holder] -->  <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"faq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q1 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPandora ITSM se integra con Pandora FMS?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Does Pandora ITSM integrate with Pandora FMS?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Pandora ITSM s\u2019int\u00e8gre-t-il avec Pandora FMS ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;Pandora ITSM\u306fPandora FMS\u3068\u9023\u643a\u3067\u304d\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0418\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u0443\u0435\u0442\u0441\u044f \u043b\u0438 Pandora ITSM \u0441 Pandora FMS?&#187;><!-- [et_pb_line_break_holder] -->        Does Pandora ITSM integrate with Pandora FMS?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed, de forma nativa y bidireccional. Pandora FMS puede crear tickets autom\u00e1ticamente en Pandora ITSM cuando detecta eventos o alertas, incluyendo contexto t\u00e9cnico completo. Los agentes monitorizados se convierten en objetos de inventario y la gesti\u00f3n de incidencias es accesible desde la consola.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes, natively and bidirectionally. Pandora FMS can automatically create tickets in Pandora ITSM when events or alerts are detected, including full technical context. Monitored agents become inventory objects and incident management is accessible from the console.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui, de mani\u00e8re native et bidirectionnelle. Pandora FMS peut cr\u00e9er automatiquement des tickets avec contexte complet. Les agents deviennent des objets d\u2019inventaire.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u30cd\u30a4\u30c6\u30a3\u30d6\u304b\u3064\u53cc\u65b9\u5411\u306b\u9023\u643a\u3057\u307e\u3059\u3002Pandora FMS\u306f\u30a2\u30e9\u30fc\u30c8\u767a\u751f\u6642\u306b\u30c1\u30b1\u30c3\u30c8\u3092\u81ea\u52d5\u4f5c\u6210\u3057\u3001\u76e3\u8996\u5bfe\u8c61\u306f\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u306b\u53cd\u6620\u3055\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u041d\u0430\u0442\u0438\u0432\u043d\u0430\u044f \u0434\u0432\u0443\u0441\u0442\u043e\u0440\u043e\u043d\u043d\u044f\u044f \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f. Pandora FMS \u0441\u043e\u0437\u0434\u0430\u0451\u0442 \u0437\u0430\u044f\u0432\u043a\u0438 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0438 \u043f\u0435\u0440\u0435\u0434\u0430\u0451\u0442 \u043f\u043e\u043b\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q2 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfNecesito Pandora FMS para usar Pandora ITSM?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Do I need Pandora FMS to use Pandora ITSM?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Ai-je besoin de Pandora FMS pour utiliser Pandora ITSM ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;Pandora FMS\u306f\u5fc5\u9808\u3067\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041d\u0443\u0436\u0435\u043d \u043b\u0438 Pandora FMS \u0434\u043b\u044f \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f Pandora ITSM?&#187;><!-- [et_pb_line_break_holder] -->        Do I need Pandora FMS to use Pandora ITSM?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">No. Pandora ITSM funciona de forma independiente como herramienta ITSM. La integraci\u00f3n es opcional.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">No. Pandora ITSM works independently as an ITSM platform. Integration is optional.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Non. Pandora ITSM fonctionne ind\u00e9pendamment. L\u2019int\u00e9gration est optionnelle.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u3044\u3044\u3048\u3002Pandora ITSM\u5358\u4f53\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u9023\u643a\u306f\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041d\u0435\u0442. Pandora ITSM \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0441\u0430\u043c\u043e\u0441\u0442\u043e\u044f\u0442\u0435\u043b\u044c\u043d\u043e. \u0418\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u043d\u0435\u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u0430.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q3 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfLa integraci\u00f3n con Pandora FMS tiene coste adicional?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Does Pandora FMS integration have an additional cost?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;L\u2019int\u00e9gration a-t-elle un co\u00fbt suppl\u00e9mentaire ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u8ffd\u52a0\u30b3\u30b9\u30c8\u306f\u304b\u304b\u308a\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0415\u0441\u0442\u044c \u043b\u0438 \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u0430\u044f \u0441\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u044c \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u0438?&#187;><!-- [et_pb_line_break_holder] -->        Does Pandora FMS integration have an additional cost?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">No. La integraci\u00f3n est\u00e1 incluida en ambas licencias. Solo requiere configuraci\u00f3n v\u00eda API.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">No. Integration is included in both licenses. Only API configuration is required.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Non. Incluse dans les licences. Configuration via API uniquement.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u3044\u3044\u3048\u3002\u30e9\u30a4\u30bb\u30f3\u30b9\u306b\u542b\u307e\u308c\u3066\u304a\u308a\u3001API\u8a2d\u5b9a\u306e\u307f\u5fc5\u8981\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041d\u0435\u0442. \u0412\u043a\u043b\u044e\u0447\u0435\u043d\u043e \u0432 \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u0438. \u0422\u0440\u0435\u0431\u0443\u0435\u0442\u0441\u044f \u0442\u043e\u043b\u044c\u043a\u043e \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430 API.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q4 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfSe puede integrar Pandora ITSM con herramientas de terceros?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can Pandora ITSM integrate with third-party tools?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Peut-il s\u2019int\u00e9grer avec des outils tiers ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u5916\u90e8\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3067\u304d\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0441\u043e \u0441\u0442\u043e\u0440\u043e\u043d\u043d\u0438\u043c\u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u043c\u0438?&#187;><!-- [et_pb_line_break_holder] -->        Can Pandora ITSM integrate with third-party tools?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Dispone de API REST v2 completa para integraciones con sistemas como Jira, Zendesk o cualquier herramienta compatible con HTTP.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. A full REST API v2 enables integration with tools like Jira, Zendesk or any system supporting HTTP.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. API REST compl\u00e8te pour int\u00e9gration avec Jira, Zendesk et autres outils.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002REST API v2\u306b\u3088\u308aJira\u3084Zendesk\u306a\u3069\u3068\u9023\u643a\u53ef\u80fd\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. REST API v2 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044e \u0441 Jira, Zendesk \u0438 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u043c\u0438.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code admin_label=&#187;Support and training&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; z_index=&#187;0&#8243; custom_margin=&#187;50px||0px||false|false&#187; custom_padding=&#187;0px||0px||true|false&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"faq-content\"><!-- [et_pb_line_break_holder] --><\/p>\n<section id=\"faq-support\" class=\"faq-block\" style=\"margin-top:50px;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h3<!-- [et_pb_line_break_holder] -->    data-i18n-es=&#187;Soporte y formaci\u00f3n&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-en=&#187;Support and training&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-fr=&#187;Support et formation&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ja=&#187;\u30b5\u30dd\u30fc\u30c8\u3068\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0&#187;<!-- [et_pb_line_break_holder] -->    data-i18n-ru=&#187;\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435&#187;><!-- [et_pb_line_break_holder] -->    Support and training<!-- [et_pb_line_break_holder] -->  <\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"faq-grid\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q1 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfQu\u00e9 incluye el soporte t\u00e9cnico de Pandora ITSM?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;What does Pandora ITSM technical support include?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Que comprend le support technique Pandora ITSM ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306b\u306f\u4f55\u304c\u542b\u307e\u308c\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u0427\u0442\u043e \u0432\u043a\u043b\u044e\u0447\u0430\u0435\u0442 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 Pandora ITSM?&#187;><!-- [et_pb_line_break_holder] -->        What does Pandora ITSM technical support include?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">El soporte t\u00e9cnico incluye asistencia en resoluci\u00f3n de incidencias, consultas de configuraci\u00f3n y acceso a actualizaciones. Se mantiene durante 2 a\u00f1os desde la versi\u00f3n LTS, con opci\u00f3n de extenderlo 2 a\u00f1os adicionales con soporte de largo plazo.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Technical support includes issue resolution, configuration guidance and access to updates. It is provided for 2 years from the LTS version, with an optional 2-year extension for long-term support.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Le support technique inclut l\u2019assistance, la configuration et les mises \u00e0 jour. Il est assur\u00e9 pendant 2 ans \u00e0 partir de la version LTS, avec extension possible.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306b\u306f\u3001\u30c8\u30e9\u30d6\u30eb\u5bfe\u5fdc\u3001\u8a2d\u5b9a\u652f\u63f4\u3001\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u63d0\u4f9b\u304c\u542b\u307e\u308c\u307e\u3059\u3002LTS\u304b\u30892\u5e74\u9593\u63d0\u4f9b\u3055\u308c\u3001\u5ef6\u9577\u3082\u53ef\u80fd\u3067\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0432\u043a\u043b\u044e\u0447\u0430\u0435\u0442 \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u043f\u043e\u043c\u043e\u0449\u044c \u0432 \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0438 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f. \u0414\u0435\u0439\u0441\u0442\u0432\u0443\u0435\u0442 2 \u0433\u043e\u0434\u0430 \u0441 \u0432\u0435\u0440\u0441\u0438\u0438 LTS \u0441 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c\u044e \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u044f.<\/pee><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q2 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfOfrec\u00e9is formaci\u00f3n sobre Pandora ITSM?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Do you offer training for Pandora ITSM?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Proposez-vous des formations Pandora ITSM ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306f\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442\u0435 \u043b\u0438 \u0432\u044b \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435?&#187;><!-- [et_pb_line_break_holder] -->        Do you offer training for Pandora ITSM?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Pandora Academy ofrece formaci\u00f3n ITSM, cubriendo integraci\u00f3n con Pandora FMS y procesos ITIL. Los nuevos clientes incluyen acceso eLearning para hasta 3 usuarios.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. Pandora Academy provides ITSM training, including integration with Pandora FMS and ITIL processes. New customers include eLearning access for up to 3 users.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Pandora Academy propose des formations ITSM et ITIL. Les nouveaux clients disposent d\u2019un acc\u00e8s eLearning pour 3 utilisateurs.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002Pandora Academy\u3067ITSM\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u6700\u59273\u30e6\u30fc\u30b6\u30fc\u306eeLearning\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. Pandora Academy \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u0442 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 ITSM. \u041d\u043e\u0432\u044b\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u044e\u0442 eLearning \u0434\u043b\u044f 3 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/academy.pandorafms.com\/es\/\" target=\"_blank\">Ver Pandora Academy \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/academy.pandorafms.com\/\" target=\"_blank\">View Pandora Academy \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/academy.pandorafms.com\/\" target=\"_blank\">Voir Pandora Academy \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/academy.pandorafms.com\/\" target=\"_blank\">Pandora Academy\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/academy.pandorafms.com\/\" target=\"_blank\">Pandora Academy \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Q3 --><!-- [et_pb_line_break_holder] -->    <\/p>\n<article class=\"faq-item\"><!-- [et_pb_line_break_holder] -->      <h4<!-- [et_pb_line_break_holder] -->        data-i18n-es=&#187;\u00bfPuedo personalizar la plataforma sin consultor\u00eda externa?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-en=&#187;Can I customize the platform without external consulting?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-fr=&#187;Puis-je personnaliser la plateforme sans conseil externe ?&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ja=&#187;\u5916\u90e8\u30b3\u30f3\u30b5\u30eb\u306a\u3057\u3067\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u304b\uff1f&#187;<!-- [et_pb_line_break_holder] -->        data-i18n-ru=&#187;\u041c\u043e\u0436\u043d\u043e \u043b\u0438 \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0443 \u0431\u0435\u0437 \u0432\u043d\u0435\u0448\u043d\u0435\u0433\u043e \u043a\u043e\u043d\u0441\u0430\u043b\u0442\u0438\u043d\u0433\u0430?&#187;><!-- [et_pb_line_break_holder] -->        Can I customize the platform without external consulting?<!-- [et_pb_line_break_holder] -->      <\/h4>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n es\">S\u00ed. Puedes configurar flujos, dashboards, informes, permisos y branding sin intervenci\u00f3n externa. Para personalizaci\u00f3n avanzada, existen servicios profesionales.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n en\">Yes. You can configure workflows, dashboards, reports, permissions and branding without external help. Advanced customization is available through professional services.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n fr\">Oui. Configuration des workflows, dashboards et permissions sans aide externe. Services professionnels disponibles pour cas avanzados.<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ja\">\u306f\u3044\u3002\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306a\u3069\u3092\u81ea\u793e\u3067\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306f\u30d7\u30ed\u30b5\u30fc\u30d3\u30b9\u3067\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/pee><!-- [et_pb_line_break_holder] -->      <pee class=\"i18n ru\">\u0414\u0430. \u041c\u043e\u0436\u043d\u043e \u043d\u0430\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0442\u044c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b, \u043e\u0442\u0447\u0451\u0442\u044b \u0438 \u043f\u0440\u0430\u0432\u0430 \u0441\u0430\u043c\u043e\u0441\u0442\u043e\u044f\u0442\u0435\u043b\u044c\u043d\u043e. \u0414\u043b\u044f \u0441\u043b\u043e\u0436\u043d\u044b\u0445 \u0437\u0430\u0434\u0430\u0447 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b \u043f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0443\u0441\u043b\u0443\u0433\u0438.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n es\" href=\"https:\/\/pandorafms.com\/en\/itsm\/services\/\" target=\"_blank\">Ver servicios \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n en\" href=\"https:\/\/pandorafms.com\/en\/itsm\/services\/\" target=\"_blank\">View services \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n fr\" href=\"https:\/\/pandorafms.com\/en\/itsm\/services\/\" target=\"_blank\">Voir services \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ja\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/services\/\" target=\"_blank\">\u30b5\u30fc\u30d3\u30b9\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->      <a class=\"btn-3calt i18n ru\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/services\/\" target=\"_blank\">\u0423\u0441\u043b\u0443\u0433\u0438 \u2192<\/a><!-- [et_pb_line_break_holder] -->    <\/article>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#187;1&#8243; admin_label=&#187;Final Galery&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; background_color=&#187;RGBA(255,255,255,0)&#187; z_index=&#187;0&#8243; custom_margin=&#187;100px|0px|50px|0px|false|true&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; custom_css_main_element=&#187;z-index:0!important;&#187; global_colors_info=&#187;{}&#187;][et_pb_row custom_padding_last_edited=&#187;on|phone&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; width=&#187;100%&#187; max_width=&#187;100%&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px|0px|0px|0px|true|true&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; custom_padding_tablet=&#187;0px|0px|0px|0px|true|true&#187; custom_padding_phone=&#187;0px|20px|0px|20px|true|true&#187; global_colors_info=&#187;{}&#187;][et_pb_column type=&#187;4_4&#8243; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; global_colors_info=&#187;{}&#187;][et_pb_code admin_label=&#187;Separador&#187; _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; text_orientation=&#187;center&#187; max_width=&#187;900px&#187; module_alignment=&#187;center&#187; custom_margin=&#187;0px||0px||true|false&#187; custom_padding=&#187;0px||0px||true|false&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<section class=\"mini-divider\"><!-- [et_pb_line_break_holder] --><pee class=\"i18n en\"><!-- [et_pb_line_break_holder] -->Ready to simplify your service management and <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-support-levels\/\" style=\"color:#31A2FF!important;\">stop adapting to rigid tools?<\/a><\/span> Pandora ITSM gives you structured workflows, real SLA control and full visibility so your team moves faster, works smarter and delivers measurable service from day one.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n es\"><!-- [et_pb_line_break_holder] -->\u00bfListo para simplificar tu gesti\u00f3n de servicios y <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/es\/niveles-de-soporte-de-it\/\" style=\"color:#31A2FF!important;\">dejar de adaptarte a herramientas r\u00edgidas?<\/a><\/span> Pandora ITSM te ofrece flujos estructurados, control real de SLA y visibilidad total para que tu equipo avance m\u00e1s r\u00e1pido, trabaje mejor y entregue un servicio medible desde el primer d\u00eda.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n fr\"><!-- [et_pb_line_break_holder] -->Pr\u00eat \u00e0 simplifier votre gestion des services et <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/fr\/niveaux-de-support-informatique\/\" style=\"color:#31A2FF!important;\">\u00e0 ne plus d\u00e9pendre d\u2019outils rigides ?<\/a><\/span> Pandora ITSM vous offre des workflows structur\u00e9s, un contr\u00f4le SLA r\u00e9el et une visibilit\u00e9 compl\u00e8te afin que vos \u00e9quipes avancent plus vite, travaillent plus efficacement et d\u00e9livrent un service mesurable d\u00e8s le premier jour.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ja\"><!-- [et_pb_line_break_holder] -->\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u3082\u3063\u3068\u30b7\u30f3\u30d7\u30eb\u306b\u3057\u3001<span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-support-levels\/\" style=\"color:#31A2FF!important;\">\u67d4\u8edf\u6027\u306e\u306a\u3044\u30c4\u30fc\u30eb\u306b\u7e1b\u3089\u308c\u308b\u306e\u3092\u3084\u3081\u307e\u305b\u3093\u304b\uff1f<\/a><\/span>Pandora ITSM\u306f\u3001\u69cb\u9020\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u78ba\u5b9f\u306aSLA\u7ba1\u7406\u3001\u305d\u3057\u3066\u5b8c\u5168\u306a\u53ef\u8996\u5316\u3092\u63d0\u4f9b\u3057\u3001\u30c1\u30fc\u30e0\u304c\u3088\u308a\u901f\u304f\u3001\u3088\u308a\u8ce2\u304f\u52d5\u304d\u3001\u521d\u65e5\u304b\u3089\u6210\u679c\u3092\u751f\u307f\u51fa\u305b\u308b\u74b0\u5883\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee class=\"i18n ru\"><!-- [et_pb_line_break_holder] -->\u0413\u043e\u0442\u043e\u0432\u044b \u0443\u043f\u0440\u043e\u0441\u0442\u0438\u0442\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438 \u0438 <span><a target=\"_blank\" href=\"https:\/\/pandorafms.com\/blog\/it-support-levels\/\" style=\"color:#31A2FF!important;\">\u043f\u0435\u0440\u0435\u0441\u0442\u0430\u0442\u044c \u043f\u043e\u0434\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0442\u044c\u0441\u044f \u043f\u043e\u0434 \u0436\u0451\u0441\u0442\u043a\u0438\u0435 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u044b?<\/a><\/span> Pandora ITSM \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0435\u0442 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b, \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0439 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c SLA \u0438 \u043f\u043e\u043b\u043d\u0443\u044e \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u043e\u0441\u0442\u044c, \u0447\u0442\u043e\u0431\u044b \u0432\u0430\u0448\u0430 \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u043b\u0430 \u0431\u044b\u0441\u0442\u0440\u0435\u0435, \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435\u0435 \u0438 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u043b\u0430 \u0438\u0437\u043c\u0435\u0440\u0438\u043c\u044b\u0439 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 \u0441 \u043f\u0435\u0440\u0432\u043e\u0433\u043e \u0434\u043d\u044f.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"display:flex; justify-content:center;\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"pitsm-button-row\"><!-- [et_pb_line_break_holder] -->  <!-- PRIMARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Try it free<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Pru\u00e9balo gratis<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-1c\" href=\"https:\/\/pandorafms.com\/en\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Essayez-le gratuitement<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-1c\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u7121\u6599\u3067\u8a66\u3059<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-1c\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/free-trial\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e<\/a><!-- [et_pb_line_break_holder] -->  <!-- SECONDARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-2calt\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Request a demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-2calt\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Solicita una demo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-2calt\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">Demander une d\u00e9mo<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-2calt\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">\u30c7\u30e2\u3092\u4f9d\u983c\u3059\u308b<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-2calt\" href=\"https:\/\/pandorafms.com\/ru\/contact\/\" target=\"_blank\" rel=\"noopener\">\u0417\u0430\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0434\u0435\u043c\u043e<\/a><!-- [et_pb_line_break_holder] -->  <!-- TERTIARY --><!-- [et_pb_line_break_holder] -->  <a class=\"i18n en btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">View pricing \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n es btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Ver precios \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n fr btn-3calt\" href=\"https:\/\/pandorafms.com\/en\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">Voir les prix \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ja btn-3calt\" href=\"https:\/\/pandorafms.com\/ja\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u4fa1\u683c\u3092\u898b\u308b \u2192<\/a><!-- [et_pb_line_break_holder] -->  <a class=\"i18n ru btn-3calt\" href=\"https:\/\/pandorafms.com\/ru\/itsm\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u041f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0446\u0435\u043d\u044b \u2192<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p> <!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p>[\/et_pb_code][et_pb_code _builder_version=&#187;4.27.5&#8243; _module_preset=&#187;default&#187; custom_margin=&#187;50px||0px||false|false&#187; custom_padding=&#187;0px|0px|0px|0px|true|true&#187; global_colors_info=&#187;{}&#187;]<\/p>\n<div class=\"pfms-screens-section\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"pfms-screens-viewport\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"pfms-screens-track\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Login\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Login.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Mailing maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Mailing-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Quote maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Quote-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->\t\t\t<\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Time tracking\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Time-tracking.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Login\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Login.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Mailing maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Mailing-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Quote maker\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Quote-maker.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->\t\t\t<\/p>\n<div class=\"pfms-screen\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Pandora ITSM Time tracking\" class=\"lazyload\" data-src=\"https:\/\/pandorafms.com\/wp-content\/uploads\/2026\/03\/Pandora-ITSM-Time-tracking.jpg\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":33,"featured_media":403433,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-421082","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/pages\/421082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/comments?post=421082"}],"version-history":[{"count":1,"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/pages\/421082\/revisions"}],"predecessor-version":[{"id":421084,"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/pages\/421082\/revisions\/421084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/media\/403433"}],"wp:attachment":[{"href":"https:\/\/pandorafms.com\/ru\/wp-json\/wp\/v2\/media?parent=421082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}