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en:documentation:01_understanding:01_introduction [2021/06/03 13:34]
sancho.lerena [Introduction]
en:documentation:01_understanding:01_introduction [2021/11/05 12:05] (current)
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 {{indexmenu_n>1}} {{indexmenu_n>1}}
  
 +[[:en:documentation:start|Go back to Pandora FMS documentation index]]
  
 ===== Introduction ===== ===== Introduction =====
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 In order to be able to draw up action procedures, it will be necessary to take into account several factors: In order to be able to draw up action procedures, it will be necessary to take into account several factors:
  
-***Urgency of the event**: being able to distinguish something normal from something rare or critical. ***Form of notification**: email, sms, Telegram, sound alert… ***Scaling**: different forms of warning in face of a recurrent problem. A common case is notification to a manager after a certain amount of time without solving a problem. +***Urgency of the event**: being able to distinguish something normal from something rare or critical. ***Form of notification**: email, sms, Telegram, sound alert… ***Scaling**: different forms of warning in face of a recurrent problem. A common case is notification to a manager after a certain amount of time without solving a problem. Before entering any configuration, it is advisable to have these concepts clear, draw up schemes with the critical elements, how to monitor them, what to do with all the information gathered and how to report problems that arise. {{  :wiki:scalation_example.png?500  }}
-Before entering any configuration, it is advisable to have these concepts clear, draw up schemes with the critical elements, how to monitor them, what to do with all the information gathered and how to report problems that arise. +
- +
-{{  :wiki:scalation_example.png?500  }} +
 By focusing on the most critical issues first, you reach a logical starting point that defines **what**  the most important issues for your organization are. Once you know what the most critical elements are, you can define **how**  to monitor the target(s), while considering **who**  will be responsible for the resolution of the reported problems in those systems as well as how to notify the appropriate people of the existence of a problem. By focusing on the most critical issues first, you reach a logical starting point that defines **what**  the most important issues for your organization are. Once you know what the most critical elements are, you can define **how**  to monitor the target(s), while considering **who**  will be responsible for the resolution of the reported problems in those systems as well as how to notify the appropriate people of the existence of a problem.
  
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