====== Glossary ======

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===== Definitions =====

The purpose of this glossary is to unify and define in detail all the definitions of terms commonly used in Integria IMS.

==== ACL ====

   * Determine user permissions.
   * In IIMS they are defined by assigning a user **User mode** over a group.

==== Superadmin ====

Just as in GNU/Linux there is a superuser named **root** , in Integria FMS there is also a superuser named **superadmin**:

    * When installing a full IIMS server, by default a user is included: **Default admin** ( ''admin'' ) with the **User mode** field set to `Super administrator` (this user cannot be erased).
   * This ''admin'' user is the first **superadmin** but not the only one.
   * In addition to the superadmin, administrator users can be created in IIMS with the profile **Administration**, with the exception that, for example, it is not possible to define other users as **superadmin**.

<WRAP center round important 90%>

For security reasons there are functions that only a super admin can access.

</WRAP>


==== Workunit ====

A Workunit is each of the notes associated with a ticket.

   * See also "[[:es:documentation:10_pandora_itsm:05_pandora_itsm_ticketing#practical case_of_ticketing_flow_with_integria|Case study of ticketing flow with Integria]]".

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